[Resolved] Maxbhi / Elcotek Telecom — Didn't receive refund to my bank account

Sai Anil Kumar Chikkala

from Eluru, Andhra Pradesh

Address:	New Delhi, Delhi, 110005
Website:	Maxbhi.com

Order I'd:- 382366
Order got cancelled and then refund was not initiated!!
After multiple calls and mails to Customer care!!
Amount got deducted from e- wallet but amount but not credited into my bank account!!
Contacted cc Avenue they told that refund is not initiated from Maxbhi side!!

I need refund!
Or else I'm gonna complain at consumer court

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Jan 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jan 04, 2017

Updated by Sai Anil Kumar Chikkala My contact details and my conversation with customer care!!
[protected]
[protected]@gmail.com

Jan 05, 2017

Updated by Sai Anil Kumar Chikkala Received confirmation from Cc Avenue customer care department side!!

Refund is not initiated from Maxbhi side!!

Verified Support

Jan 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sai Anil Kumar chikkala Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#382366 with maxbhi.com, It has been completely refunded in your same original payment mode and this is your refund reference number - 728280, Kindly contact your bank with this number of your refund reference they will confirm you about your refund status and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.