[Resolved] Maxbhi / Elcotek Telecom — lcd with touch screen for sony xperia c4 dual - black (complete assembly folder) | |||||
Order number 1269752 which was placed on 12th sept 2018. After installing the display we found it was not working fine later i have submitted a request for replacement after 4 days also their was no information later i have called their customer care team and explained the problem after talking for long time (15 mins) finally they agreed to replace the item & they have approved the replacement request on the same day i have sent a courier through professional courier i have spent rs 100/- for sending the faulty item and i have received the same item which was sent by me. I have received the same piece on 13th oct 2018 with additional sticker pasted on it touch no work. I have uploaded the images and video. +1 videos Was this information helpful? | |||||
Nov 26, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G, Apologies for the inconvenience caused. But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you. The warranty seals has been removed from the product The protection film / clear film has been removed or tampered with. The gumming has been removed / used. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same. Oct 15, 2018 Updated by Purushothaman.g hey stupid find the image what it is a seal or not???without opening how you will fix it???? if the water is stored in a can & it is not in opened condition how you will drink the water??? Don't say silly thing if you don't know any thing. Do you know the spelling of mobile????  Verified Support Oct 18, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G, Apologies for the inconvenience caused. But we would not be able to replace the product as it is not in the same condition as it was when it was sent to you. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same. Verified Support Oct 25, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Purushothaman G, Apologies for the inconvenience caused. New product as replacement sent to you and the tracking id Blue Dart Express Limited - [protected], its delivered to you. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved. | |||||
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hey stupid. now it is not working you have scrapped it. If the above is correct who the hell are you to check and do the changes you should have called me. Do you have common sense????
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