[Resolved]  Maxbhi / Elcotek Telecom — No refund for canceled orders

I placed order twice for Panasonic Eluga Arc2 back panel cover and both the time order was automatically canceled and my money was credited to e-wallet.
I have requested through email and phone to return back the money to my PAYTM Wallet or bank account but it has not been returned. Its been more than 15 days since I had made the requests. Order numbers are 466598 are 463475
Was this information helpful?
No (0)
Yes (0)
Jun 19, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Amit Jain Sir, ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #466598, #463475 with maxbhi.com. It has been completely refunded from our-end, kindly check it with your Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

Comments

7-10 days of your business working day is totally over for deadline of my refund but Still I didn't receive my refund. Why are you taking so long time about my refund that is no good. I am waiting my money, there it's happen some problem by your
neglected service, pliz I am urgent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxbhi / Elcotek Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1617
    Pending
    0
    Resolved
    820
    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Maxbhi / Elcotek Telecom contact information