[Resolved] Maxbhi / Elcotek Telecom — Nokia lumia 900at&t lcd screen

srikanthpabba

from Hyderabad, Telangana

Address:	500059
Website:	maxbhi.com

We've ordered aa product in your maxbhi.com... Product is nokia lumia 900 at&t lcd screen... Order number is [#296132].. But my order is cancelled..!!! Then i said to refund my money to the bank.. But they said it will take 12 - 15 days... I've been waiting for 22 days!!! I didn't recieve any money!!! 1 what are you doing with my money??? Is this any kind of aa joke.. Playing with the customer's???. What are you thinking about customers??? I want my money back within 2 days... Ortherwise i will file aa case on your maxbhi.com!

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Aug 21, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srikanth Pabba, first of all sorry for the inconvenience caused to you regarding your order with maxbhi.com i closely look at your order 296132 and as per your request on 1-July -16 for refund your amount to bank account has been initiated from our end on very next day that is 2-July-16 which has been completed on 4-July-16 as per CCavenue payment gateway so your issue has been already resolved as far as credit in your account is concerned we will check with Ccavenue payment gateway if you wish you can also contact them at[protected] and cross check with them too that amount has been refunded for your order or not the delay is because of your bank process but i will check with the payment gateway why it has been so delay... i hope this will clear your all misunderstanding & hope to regain your trust again on us. Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same