[Resolved] Maxbhi / Elcotek Telecom — non refund of wallet amount.

Bharath Rao S

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400706
Website:	Maxbhi.com

I tried sending mails to you for transfer of my wallet amount to my account. Details given below.

I have a amount of 536rs in my wallet. Please transfer the amount to any of the following account.

Paytm : [protected]

Bank: idbi
Ifsc code : ibkl0000244
Branch: nerul (E), navimumbai
Account no: [protected]

Regards
Bharath rao
User: [protected]@gmail.com

In spite of sending so many mails to sales and [protected]@maxbhi.com there has been no response. The only message was the mail sent to support was bounced back details below

Final-recipient: rfc822; [protected]@maxibhi.com
Action: delayed
Status: 4.4.1
Diagnostic-code: smtp; the recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[maxibhi.com 162.210.195.122: timed out]
Last-attempt-date: sun, 20 aug 2017 10:41:49 -0700 (Pdt)

I have gone through lot of complaints in this portal and realised your modus operandi. You people don't respond to calls. Mails bounce back. And whatever we try to order 90% times you can't arrange from your so called vendors, and the money we send, you don't send it back till we put a complaint on this portal. Is this some kind of scam where you use our money for your business and for people who don't follow up with you, you never return back. I feel if this is the the type of business you want to do it won't be long before you guys are put beyond bars for duping people. Pls close down the portal and stop duping people. I have sent a copy of this to cyber crime.

Guys anybody who wants to complain can send a mail through this portal.
https://www.cybercrimehelpline.com/submit-your-case

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Aug 31, 2017

Complaint marked as Resolved

Amount. Refunded

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 21, 2017

Updated by Bharath Rao S I tried sending mails to you for transfer of my wallet amount to my account. Details given below.

I have a amount of 536Rs in my wallet. Please transfer the amount to my bank account.

Bharath Rao
User: [protected]@gmail.com

In spite of sending so many mails to sales and [protected]@maxbhi.com there has been no response. The only message was the mail sent to support was bounced back details below

Final-Recipient: rfc822; [protected]@maxibhi.com
Action: delayed
Status: 4.4.1
Diagnostic-Code: smtp; The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720
[maxibhi.com 162.210.195.122: timed out]
Last-Attempt-Date: Sun, 20 Aug 2017 10:41:49 -0700 (PDT)

I have gone through lot of complaints in this portal and realised your modus operandi. You people don't respond to calls. Mails bounce back. And whatever we try to order 90% times you can't arrange from your so called vendors, and the money we send, you don't send it back till we put a complaint on this portal. Is this some kind of scam where you use our money for your business and for people who don't follow up with you, you never return back. I feel if this is the the type of business you want to do it won't be long before you guys are put beyond bars for duping people. Pls close down the portal and stop duping people. I have sent a copy of this to cyber crime.

Guys anybody who wants to complain can send a mail through this portal.
https://www.cybercrimehelpline.com/submit-your-case

Verified Support

Aug 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Bharath Rao Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #333516, #511388 with maxbhi.com. and confirmed with you on call we had initiated your refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Aug 24, 2017

Updated by Bharath Rao S Not yet received refund.

Verified Support

Aug 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Bharath Rao Sir ... As confirmed to you complete refund has been initiated from our-end kindly please wait shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.