Maxbhi / Elcotek Telecom — not refund my e wallet money my product I'd 1716394

praveen antu

Address:

New Delhi, Delhi

Reply from Maxbhi:
Dear praveen pandey,

Apologies for the inconvenience caused
We provide you 1 month test manufacturing warranty of the product and can only able to provide you replacement facility as we do not have any refund/buy back or exchange policy of shipped product. To confirm the same, please read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html

For any further queries or information, please call us on [protected] or feel free to reply back. But I search his website simple refund policy you can searchI I WANT BUY MOBILE PHONE BUT I BUY MOBILE SCREEN .I NOT RECEVED HIS PRODUCT .I ORDER 8A.M THAN I REALISED I BUY NOT ONE PLUS 5MOBILE 2D HAND I BUY ONLY MOBILE SCREEN .I CALL CO PLS CANCIL MY ORDER TIME 12P.M THAN I MAIL SAME REQ PLS CANCIL MY PRODUCT I REQ ONE PLUS 5 MOBILE 2ND HAND NOT ONE PLUS 5 SCREEN.I PAY VIA PAYTAM.

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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 17, 2019

Updated by praveen antu Same day he ship 5p.m mobile screen I iwant 2nd hand one plus mobile phone.

Jun 18, 2019

Updated by praveen antu CUT AND PASTE MAXBHI CO REFUND POLICY IN OUR WEBSITES/ow to Transfer cash from Maxbhi eWallet to Bank Account
When an order is canceled due to any reason, the amount paid by the customer for that order is transfered to Maxbhi e-Wallet account. This money in eWallet can be used anytime later in future to make purchases on Maxbhi.com with no expiry. Also to place an order using balance from eWallet is very fast, easy and secure.

Still if a customer does not wishes to keep money in eWallet and want to transfer it back to bank account then they can just do it 1 click. Just follow these steps and you can initiate transfer of funds from Maxbhi eWallet to bank account.

Open the order details page. This can be done using the orders search page. Just select the order number from the orders search page to open the order details page.
Now in the "Summary" section you can see the details of your refund. If your order was cancelled and was refunded to Maxbhi eWallet, then you can see a button called "Transfer money from eWallet to Bank Account". Click this to initiate the transfer of money from Maxbhi eWallet to your payment bank account.
SIMPLEY REFEND POLICY YOUR CO MS AMITA SHARMA.(EMP MAXBHI.COM)

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Comments

majaz hussain

from Mundi, Madhya Pradesh

I booked A touch for Micromax phone but touch is not working and i want refund but they refused to refund money back they said only replacement available but but i don't want replacement i want my money back...