[Resolved] Maxbhi / Elcotek Telecom — product description: lcd with touch screen for sony xperia xa dual - rose gold | |||
Product description: lcd with touch screen for sony xperia xa dual - rose gold. Ordered item: lcd with touch screen for sony xperia xa dual - rose gold. But received white colour. We raised replacement request id: 6229 on 24/07/2018, 04:04 pm, but still no reversion till dt:. Had a word with max bhi customer care; and i requested to change my white lcd, as on product description it was clearly mentioned rose gold, but they argued & told white lcd look good on rose gold mobile body set. It was very pathetic experience from maxbhi. Plz do the needful on utmost priority. Was this information helpful? | |||
Sep 18, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Verified Support Aug 18, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Meenu Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1093434 with maxbhi.com. If you received wrong color product, kindly mail us on [protected]@maxbhi.com or call us on [protected] so that we can help you further. Also i would request you to please mark the issue resolved.
| |||
Add a Comment | |||
51%
Complaints
1616
Pending
0
Resolved
820
+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
Post your Comment