[Resolved] Maxbhi / Elcotek Telecom — refund not given, no responses to communications, cheating | |||||
I ordered samsung note 8 screen kit on 12th sept, maxbhi cacelled citing reasons after reasons, again and agin they display as available & upon ordering they kept cancelling, they have charges my card for Rs, 10345 & theyre not refunding same. I need them to refund my money & they must be penalised for fraud.They keep cancelling & keep crediting e wallet which they claim can refund to ac but they don’t have any link, as of now they owe me Rs10, 345 paid agst Samsung note 8 screen full kit. Payment made on sept 12, 2018 thru visa card. Attached order details & snapshot of e wallet. Was this information helpful? | |||||
Nov 18, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Oct 03, 2018 Updated by Jaya Rao Order id is clearly mentioned in the snapshot attached on original complaint, email id is [protected]@gmail.com, i know you guys are aware of all details, why waste time asking for order id when snapshot has all orders placed & you guys cancelled after taking payment.attached snapshot again Verified Support Oct 18, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jay Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1269533 with maxbhi.com. Its already completely refunded from our-end and the shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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Order id is clearly mentioned in the snapshot attached on original complaint, email id is [protected]@gmail.com, i know you guys are aware of all details, why waste time asking for order id when snapshot has all orders placed & you guys cancelled after taking payment.attached snapshot again
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