[Resolved] Maxlifeinsurance — amount deduction without giving intimation | |
Sir i have taken a maxlife insurance in ulip plan on 13 0ct 2017 and the premimum is 50000 per anum and the policy no is[protected]. Sir i got a call from maxlife regarding payment and i also confirmed from maxlife customer support regarding delay in payment. Then it was told me that your plan is market based plan so total you will get 90 days grace period to pay your premimum. Sir my payment was in ecs mode from my saving acount yes bank but i am not able to pay through ecs so i give request to maxlife on 21 nov to close ecs and its in pending mode i got a msg and call that it will processes with in 11 days and 01 dec without giving me msg and intimation 50000 amount hasd been deducted from my yes bank acount while the money i have deposited in yes bank was immediate nature of requirement since 01 dec a lot of complain i have given to maxlie through call on[protected] and through mail service. [protected]@maxlifeinsurance.com. Also mail to nodal officer nodal. [protected]@maxlifeinsurance.com but there are no any solution till date and i urgently need of money sir my ecs due date was 16 oct and that hads been bounce and i paid chargrs for that from my saving acount. And once it bounce again and again it should not be there so please take action acording that thank you kush kumar [protected] [protected] Was this information helpful? | |
Feb 14, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 21, 2018 Max Life Insurance Customer Care's response Dear KushWe are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Jan 07, 2019 Max Life Insurance Customer Care's response Dear SirOur customer service team tried to reach out to you but the call couldn't connect through. We'd like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. For any clarification in future, we request you to kindly mark an email on manager.[protected]@maxlifieinsurance.com having policy numbers in subject line. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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