[Resolved]  Maxlifeinsurance — mis selling policy

Address:Visakhapatnam, Andhra Pradesh, 530011

With due respect the insurance agency manager & (Mr. Madhu, asm of vizag branch, from siripuram, vizag branch) sold me the policy baring number[protected]. Stating that the maturity proceeds from policy every amount will be granted returns 100% but the bound is stating only 4% to 8% non garunted returans and supported the same with pages from income tax act i came to know recently that this policy is non garunted the documents policy bond were handed over in rajahmundary branch office. I am so disappointed from maxlifeinsurance customer care staff they do not have knowledge because after surrender i received a slip from the branch office stating that free look cancellation outside, the same has mailed to the customer care supporting department but i did not find any shot of response from there end, even after surrendering the policy i received a mail that your policy payment due date is on 10th aug 2017. Maxlifeinsurance employees and management playing games with the society. I hope you people will close this issue immediately
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Aug 6, 2021
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
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Dear Devi, We apologize for the inconvenience. Our customer representative has spoken to you and will get back with a resolution to your concern within 3 working days.

Regards,
Max Life Insurance.

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