[Resolved]  Maybelline — kajal from snapdeal is fake

Address:#3,3rd Floor, 17th Main,19th Cross, HSR Layout 3rd Sector. Behind Reliance Digital Showroom ., 560102
Website:Snapdeal

I got fake Maybelline kajal and lipbalm and also fake Lakme kajal from Snapdeal. It doesn't have the hologram sticker. The color of kajal case is a weird yellow. There's no dotted lines to open pack. I got fake lipbalm as well, same issue. No dotted line that makes it easy to open and instead of that silver holographic box with thr logo in it, it came with a black box printed.. Where can I email the photos.? I'm unable to upload them it says it's too large to upload. I'm not able to reduce thr size. Snapdeal is not taking it seriously. They have a maze when we call customer care. Haven't gotten to talk to any of the customer service agents. And they are not refunding it inspite of so much proof that it's fake products. I can buy original products and show you the difference. I've been using these products for a long time. So I know tht difference. Snapdeal is selling fake products. It's sad that the website is not being banned.
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Aug 7, 2021
Complaint marked as Resolved 
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Hi Moukthika,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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    #3,3rd Floor, 17th Main,19th Cross, HSR Layout 3rd Sector. Behind Reliance Digital Showroom ., Bangalore
    India
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