Mcdonald's — Chargeable Ketchup

First it was McDonald's own ketchup, then McDonald's started getting ketchup from Del Monte. After a while they started charging for "extra" ketchup and now it's come down to "ketchup is chargeable" i.e. no ketchup with a burger. What have you become? A departmental store ? Why have you stopped down to this level? With such a huge market share of McDonald's in India you ought to maintain your customer goodwill not make the burgers expensive all of a sudden and make people pay for such a small thing when they already spend hundreds and thousands of rupees on one of your franchises every month.

With this continuing trend it won't be long till some new company takes over your market share.