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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 18

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M
Monika Sidhu
Feb 25, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Amount of 555 has been deducted from my account but order failed

Address:Koparkhirane, Navi Mumbai

I'm from Navi Mumbai, this incident happened in koparkhirane McDonald's Store on[protected], payment was made but the server show the order failed, so I try to talk one working person in store they told I will get back my money after 14 days but sign of any I got from McDonald's today is[protected], and still I didn't get back may money...
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swaroop13
from Delhi, Delhi
Feb 23, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Served stale and dried burger

Ordered in forum Mall Mysore the order came in even before the order ticket got printed after opening it was old dry prepared hours or day ago when complained they were very willing to show me their kitchen but refused to replace the burger I did not pay to see their kitchen and eat stale burger observe the photo dried cheese and dried bun...
+1 photos
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Hurditya
from Bengaluru, Karnataka
Feb 20, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Got small french fries than large french fries

Address:Ranka apartments, 457-B, Ranka colony road bilekahalli Bannerghatta road Bengaluru Karnataka

I ordered for large french fries and got small french fries, when I asked them they said it has come like that so we are giving that. Even I waited for the store manager he didn't show up. My money is wasted on large french fries...
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M
mahimuu
Feb 20, 2022
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Missing items in my order twice

Address:Kanpur z square

Recently Iordered from McD, Z Square, Kanpur, from two zomato id's in a while one is [protected] other one is [protected].
Same thing happened in both the orders. One part of order was shake shake peri peri fries medium. But the fries were missing both the times. Once it's considered as a mistake but today happened the same. Please please take this into consideration. This is not what I accept from a brand like you.
The shake...
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shashi chobey
Feb 18, 2022
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About order

Address:Wave mall ferozpur road Ludhiana Punjab

I order Mac spicy chiken burger and mac spicy paneer burger with ice tea and cold cofee with fries
And worst part is that all order was so bad in taste even when i told to yr service man than he replied very route and misbehave with me
I didnt get any satisfaction in your burger
I just wamt complain aginst that store and that service manager
The store was in Wave mall ludhiana Ferozepur road punjab.
I...
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A
Adi2563
from Kolhapur, Maharashtra
Feb 17, 2022
Feb 18, 2022
This thread was updated on Feb 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund regarding payment

Address:McDonald's kolhapur highway fsdt

Paid twice for order. Previous at 8:59am on 6/2/22 on gpay and then again at 9:07am. Gpay payment was apparently not received by the restaurant so I had to pay by card. Screenshots submitted in attachments. Made payment of Rs543/- twice. Please resolve it soon, it has been more than 10 days now, restaurant is not responsive at all...
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Vikram Totlani
Feb 16, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Stale Food

Dear sir/ madam,

this is regarding the meal we had at 9 45 pm at bandra outlet on saturday 29th jan 2022, we took mc veggie meal and chicken meal along with chocolate milkshake and chicken nuggets, the very next day my son fell ill cause of food poisoning and as it was a sunday we consulted doctor and he prescribed medicines over the phone.

this is absolutely unacceptable and we demand a refund of the full meal,...
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J
Jevik Shah
Feb 14, 2022
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Invoice not received

Address:INDIA

Ady-dl[protected]
ady-dl[protected]
ady-dl[protected]
ady-dl[protected]...
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A
Abhimanyu Puri
Feb 14, 2022
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They don't allowed to sit inside the restaurant

Address:CROWN INTERIORZ MALL FARIDABAD 2ND FLOOR MCDONALDS

Yesterday we went to crown interiors mall Faridabad MacDonald and when we want to go inside the Night Manager timing is near about 8;30 Pm he stop us and saying you need to wait as we are 3 members we wait from last 25 Minutes.and there is no protocol for the social distancing everyone is sitting together without any one seat gap but the stupid manager told us due to social distancing 3 person cant sit together but we have the pictures were...
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Address:Hno-11-4-637/304, Moghal Mascot Aparments, AC Guards OPP IT Towers, Hyderabad

Hello,

On wednesday evening we had to catch a train (22692 Sbc Rajdhani) at 19:50 from Nizamuddin station Delhi, so we went to Shop No 2, Ground Floor, Eros Cinema Building, 3, Hakikat Rai Marg, Jungpura Extension, New Delhi, quickly to grab some burgers and chicken Nuggets.
we ordered4 burgers and 9 chicken nuggets Order # 11778645, after this we didnot had any meal or food for the day, to our suprise this turned out...
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Rasika Kolambkar
Feb 10, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
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Misbehavior of employee of Thane station outlet

Address:MC Donald , gokhale road,Thane West , Mumbai -400602

Mr Sarvar working in Thane West station gokhale road was rude in behaviour spoken intrude language, didn't take order and ask me to do whatever I can...
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srikanth marisetty
Feb 9, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my pf number. Uan number

Address:4/443 raju pet machilipatnam

Hi team
My self marisetty srikanth. I worked for McDonald's. I worked 4 years I need my UAN NUMBER. THIS MY EMPLOYEES ID [protected] PLEASE FIND AND SEND ME UAN NUMBER. THIS IS MY EMAIL ID. [protected]@gmail.com

Regards
Marisetty srikanth
[protected]...
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Ayush_K_02
from Pune, Maharashtra
Feb 6, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get everything I ordered

Address:101 A building Florida County, Keshavnagar mundhwa

I only got 1 muffin on my order ....
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Afrah Shaikh
Feb 4, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Debited but order not placed

Address:McDonalds Family Restaurants, Bhendi-Bazaar-Saifee Ground Floor, Saifee Cluster, AL-SA'ADAH Building Ibrahim Rehamatullah Road, Mumbai:3

I had placed an order today at 7.57 pm on 04/02/2022. Received the below SMS:

Transaction No. [protected] for Rs 544.00 done for www.mcdelivery.co.in has succeeded from payu team

Had a word with the McDonald's team but they said there is no such order reflecting in the system.

I want to know when will i get my refund back as there is no clarity on my issue from mc Donald's team and neither anybody...
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Riya N
Feb 3, 2022
Feb 4, 2022
This thread was updated on Feb 4, 2022
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Food Item was not fresh & Item missing & Covid protocol not followed

Address:South Bopal, Ahmedabad

I had ordered mc burger & mc puff along with piri piri. While ordering I had mention instructions very clearly about the product but after that also they are so careless that during pandemic situation also they had sent me the food without seal on top of that 1 item was missing in that & the delivery guy from Swiggy who had got that parcel was not wearing mask & no uniform....
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Rajaa420
from Fatehabad, Uttar Pradesh
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Order delay and misbehave

Address:Hisar haryana

I ordered chicken nuggets and fries it should take 15 mins max and they gave it to me like 25 min late and when i asked where is my order they said stand outside dont come again and again in a rude way but that was the first time i was there after ordering...
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Mukulika Chatterjee
Jan 24, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Product not delivered

Address:new delhi

The rider Manoj Singh chauhan...did not deliver the food ordered saying his app was hanging...he appararently cancelled the order and has not refunded the money. He said that he woruld have to pay from his pocket...
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Z
zaidmir
from Mumbai, Maharashtra
Jan 23, 2022
May 8, 2022
This thread was updated on May 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item missing from the order and uncompensated for.

Address:McDonald’s, Ground Floor, Ostwal Orbit, Kanakya, Mira Bhayandar Rd, Mira Road, Mumbai

I placed an order with McDonald’s (order no. 995228, and one of the items that I paid for, the Piri Piri spice mix was missing from the order. I contacted the restaurant and they said they’ll send it along with something else as compensation. However, I neither got the item I paid for or any compensation for the mistake. I tried to contact the restaurant again but nobody responded. This is stealing and it’s ridiculous and unacceptable....
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Sandhra11
Jan 22, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Quality of food

Sir
I went and visited mc Donald’s MG ROAD, Kochi . I was highly disappointed on the food I received. The food was soggy and very salty . I have never had such an experience . I had called to replace my order but no one was picking up the call. Kindly replace my order . Order number 385 on 22/01/2022.
Thank you
Yours sincerely
Sandhra Bijoy...
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Sarthak 43
Jan 18, 2022
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Bad food quality and did not receive complete order

HI sir/mam

My name is sarthak and I am a regular customer of mcDonalds.
Yesterday I ordered food from mcdelivery delhi. Not for the first time my food quality was so bad I cant even tell you that. I was forced to throw both the burgers, fries and brownie. According to my order there were 2 ice tea. But by chance while delivering the order one ice tea fell from delivery persons hand. He said he will give the replacement...
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