McDonald's India Complaints & Reviews

Worst behaviour and worst servicing by mc’D staff and store manager 41, Bunglow road, UA block, jawahar nagar, kamla nagar new delhi . I reached mc’d store at 11:07 pm and they refused my order and said our system is closed at 11:00pm . But google shows 11:30 pm closing timming .kindly check cctv footage and take immediate action . Otherwise i registed a written comlaint regarding this .

After placing my order my order delivery time was 40 mins but the restaurant didn't prepare my order for 60mins they haven't dispatched after 74 mins also

I have order food on march 12, year 2023
Order was confirm by website, directly order on their web site, waited long hours, food was not delivered, order id was[protected], tryed to connect to them not rplying, pls refund me my amount

Dear Sir/Madam,

I am writing this mail regarding a complain for a store of McDonald’s in Hisar Haryana.

I am a regular customer of McDonald’s from last many years like all Indians are. We have a firm faith in the brand but it’s about selling poisonous food with the name of Mcdonalds brand. McDonald’s Hisar in Haryana has added breads full with fungus in their Aaloo Tikki Burger lot. We ordered online and we got burger fool of fungus and my wife ate half of it without knowing the condition of bread. Although she is all good after eating a lot fungus that day. It’s totally a case of food poisoning by selling expired and waste breads in the burgers of McDonald’s to use expired products by taking benifit of their brand name. FSSAI has given a free hand to this brand to spread death as they are not keeping a close eye on their quality in small cities like Hisar or their many franchises.
We called store manager immediately and he admitted that he will cancel the entire lot and replace the complete order but second time we got totally incomplete order against the full money we paid for product. It’s not about only food quality but it’s about service quality and not providing value against the money paid by customer.

It’s bill number 1231, dated: 05/03/2002
Store address: Cannaught Plaza Restaurant Pvt Ltd, Metropolis Hall, GF, Hisar Haryana, State Code 06, M: [protected]
FSSAI No. [protected]

I request you to please look into this matter and take strict action so that such things can’t put people into hospital or in more tough situation.

Regards
Kumar Gunjan
[protected]
[protected]@hotmail.com

I am a regular customer of McDonald’s from last many years like all Indians are. We have a firm faith in the brand but it’s about selling poisonous food with the name of Mcdonalds brand. McDonald’s Hisar in Haryana has added breads full with fungus in their Aaloo Tikki Burger lot. We ordered online and we got burger fool of fungus and my wife ate half of it without knowing the condition of bread. Although she is all good after eating a lot fungus that day. It’s totally a case of food poisoning by selling expired and waste breads in the burgers of McDonald’s to use expired products by taking benifit of their brand name. FSSAI has given a free hand to this brand to spread death as they are not keeping a close eye on their quality in small cities like Hisar or their many franchises.
We called store manager immediately and he admitted that he will cancel the entire lot and replace the complete order but second time we got totally incomplete order against the full money we paid for product. It’s not about only food quality but it’s about service quality and not providing value against the money paid by customer.

It’s bill number 1231, dated: 05/03/2002
Store address: Cannaught Plaza Restaurant Pvt Ltd, Metropolis Hall, GF, Hisar Haryana, State Code 06, M: [protected]
FSSAI No. [protected]
Is
Kumar Gunjan
[protected]
[protected]@hotmail.com

I ordered through mc d app at 6.20 pm contact no. [protected] but they cancelled my order without intimation.

Is this how we behave?? I need compensation for this careless behaviour

Order a combo, when delivered it was without coke.
When complained McDonald outlet of Bhendi Bazaar, Mohammad Ali road, he kept lying that he has sent a person with coke.
Request you to seriously look into it and take action against the outlet.
Also please refund me the money
Please find attached details

Troubled customer
Parikshit Vedak
[protected]

I ordered a American cheese supreme chicken +6 pc nuggets + coke
Through swiggy
Order No: HMA - DL[protected]
FSSAI NO : [protected]
I shared the images to swiggy team to report the issue, they are saying the can only refund and update the restaurant about the issue.
The coke I received have a small dust or some other material type particles, i consumers 1/3 of coke and not sure what happens to me later. I’m so tensed of this entire issue, food is first safety our country must provide this kind of food shows how neglected our country on food and safely .

Order no. - 1883
Crew ID[protected]
Employee name- Pradnya Tembhurne
Manager name- Bhavik Patel
Branch- Baroda Bapod

I placed an order for 1 Mc Aloo Tikka and 1 Mexican burger Meal via drive thru. I took the order and left. While on the way I took a bite from the burger and realised it was a Mc Chicken burger. I went back to the store and talked to the employee and store manager, they accepted their mistake and apologised. But I am Jain and pure veg, this mistake is not acceptable to me.

Kindly, help me with the same.

I ordered fries with peri peri spice mix, but i only recieved fries and not the spice mix, i was craving it for weeks and i had to get it delivered because i had no mode of transportation. i got the shake shake bag, but didn’t receive the mix. this has happened maybe thrice but this was my cheat meal and i was really disappointed with not receiving of what i ordered, i didn’t even receive refund, this is not fair and if you do something about it, that would be much appreciated. Thanks

I have visited mcdonald in chennai and ordered food for dinning.. Also made payment through UPI and amount is debited from my account but the mcdonald employee said amount is not credited so please make payment again through cash, I believed and paid it. They said the amount will be credited to your account within a week. It's been 2months but i didn't receive any amount till now. Is this is the way you people value customer. I need my money refund. I can't keep on looking at you people for my own money

I was eating mcpuff and something unchewable came into my mouth as i took it out of my mouth, I found it was plastic wrapper pieces.I swallowed some of the pieces by mistake.Please look into the matter, its serious as I would have suffered a lot due to the negligence of the most reputed brand/ company "MCDONALDS".I didn't expected such type of service from mcdonalds.I'm highly dissapointed.

I'm from Navi Mumbai, this incident happened in koparkhirane McDonald's Store on[protected], payment was made but the server show the order failed, so I try to talk one working person in store they told I will get back my money after 14 days but sign of any I got from McDonald's today is[protected], and still I didn't get back may money

Ordered in forum Mall Mysore the order came in even before the order ticket got printed after opening it was old dry prepared hours or day ago when complained they were very willing to show me their kitchen but refused to replace the burger I did not pay to see their kitchen and eat stale burger observe the photo dried cheese and dried bun

I ordered for large french fries and got small french fries, when I asked them they said it has come like that so we are giving that. Even I waited for the store manager he didn't show up. My money is wasted on large french fries

Recently Iordered from McD, Z Square, Kanpur, from two zomato id's in a while one is [protected] other one is [protected].
Same thing happened in both the orders. One part of order was shake shake peri peri fries medium. But the fries were missing both the times. Once it's considered as a mistake but today happened the same. Please please take this into consideration. This is not what I accept from a brand like you.
The shake bag was present, seasoning was there but fries were missing. If that dish means only a bag and seasoning then it’s different. Kindly take this in consideration.

Mahima Ojha
[protected]
[protected]@gmail.com

I order Mac spicy chiken burger and mac spicy paneer burger with ice tea and cold cofee with fries
And worst part is that all order was so bad in taste even when i told to yr service man than he replied very route and misbehave with me
I didnt get any satisfaction in your burger
I just wamt complain aginst that store and that service manager
The store was in Wave mall ludhiana Ferozepur road punjab.
I just want that u get me update regarding this as soon as possible

Paid twice for order. Previous at 8:59am on 6/2/22 on gpay and then again at 9:07am. Gpay payment was apparently not received by the restaurant so I had to pay by card. Screenshots submitted in attachments. Made payment of Rs543/- twice. Please resolve it soon, it has been more than 10 days now, restaurant is not responsive at all

Dear sir/ madam,

this is regarding the meal we had at 9 45 pm at bandra outlet on saturday 29th jan 2022, we took mc veggie meal and chicken meal along with chocolate milkshake and chicken nuggets, the very next day my son fell ill cause of food poisoning and as it was a sunday we consulted doctor and he prescribed medicines over the phone.

this is absolutely unacceptable and we demand a refund of the full meal, i dont have the bill, you can pull it up from my mobile number [protected]. we are regular at mc donalds and never have faced such an issue, expecting someone to call me back immediately

regards
vikram totlani
[protected]shop no 101, 1st floor hill road, bandra west next to st stanislaus school, mumbai, maharashtra 400050

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