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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 27

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H
Heerp
May 2, 2021
May 7, 2021
This thread was updated on May 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery

Address:B-45 anupam nagar Society near tube company old padra road

It took 45 min to get the order ready after that the app showed food was out for delivery but even after 10min it wasn't delivered so i called the rider and he said he will leave in few minutes after taking 5/6 orders together.Never expected this from mc donalds when we are paying for the delivery we expect it on time.app shows something else and the rider is not even out for delivery!!### totally ### experience from mc donalds...
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Rohit kd
May 2, 2021
This thread was updated on May 2, 2021
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Food cold

Hi I rahul kothari ordered (number FRp-DL[protected] from your FUN REPUBLIC, ANDHERI WEST BRANCH...on 29th april 2021 around 08.00 pm in the night...

My order was 2 mc aloo tiki, a french fries and 2 american cheese supreme...I took the delivery and opened it immediately after comming home(around 4 minutes to my house) only to avail almost cold burgers and cold fries...which were tasteless

I have ordered...
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Sakshitadge
Apr 30, 2021
This thread was updated on Apr 30, 2021
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Refund for my google pay transaction

Address:Panvel , Navi mumbai, B208 neelkanth Sadan, plot 3a khanda Colony new Panvel sector 10

I ordered on Tuesday for an amount of rs 435 through mcdelievery app and the Transaction was successful though the order didn't get placed . I want the amount refunded...
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K
Krishita
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery, never picks up the call and neither calls back

Address:Rander road, surat

I dont know what kind of service your stores provide this is the 3rd time i am facing the same problem the order is always ready early and delivery is picked later the store doesnt picks up the call ever And never call back again. I had to write this complaint this time ad my dad being a COVID patient wanting to eat mcd fries i order and they didn’t fail to disappoint me as always l. ### services...
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While ordering online via the McDonald's App chicken nuggets was labeled vegetarian. Absolutely unacceptable in a society which is sensitive to vegetarianism...
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ShivaniPanchal31
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Cockroach in my iced tea.

Address:Atlantis K10, Alkapuri, Vadodara, Gujarat, India.

Today I ordered a lemon chiller. Upon finishing it, I opened the cup to dump the ice and I found a dead cockroach in my drink. I am scared and worried if I might get sick. I would like to pull serious action for the same....
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Shraddha Chavan Solanki
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Frise, mc veggie burger

Address:Thakur mall dahisar
Website:Mc delivery

I had ordered for 3 Mc Veggie burgers, 1 mc puff, 1 medium frise and I hota small frise free in the offer from Mc Donalds Thakur mall, the frise were stale not at all edible not fresh at all they were all dry, the burgers bun were not fresh there was hardly any veggie or mayonnaise in it, a total waste of money I had to throw the order and reorder food from somewhere else. Not at all accepted am am very upset about the food received. My kids...
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Address:Noida sector 58 near zolo planet

I ordered form McDonalds 2 burger +2 mcpuff +1 french fries through mcdonalds india official website on date 16/04/2021 6:00pm. After 30 min later i call to agent and ask where he is now
He said i am not deliver your food, someone reach tou and deliver your food in behalf of me. When i call on McDonalds he cut my call again and again. Suddenly they pick my call and i request to cancel my order. They cut my call and refuse to refund...
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Neha Pokharna
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Product not appropriate

This is not the first time

What nonsense they are doing with us don't think customers are fooool....
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Rosy Seb
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Refund not received yet

Address:McDonald, tdi mall, Lajpat Nagar

I visited McDonald at TDI west side mall, Lajpat Nagar on 31/03/2021. Since I was asked to order online so I continued using the online method to order. Used google pay for payment but it was stuck and order could not be completed. Later I used Paytm and order was successful. However, after I reached home, I found that even google pay payment was successful so I was charged twice for Rs.516.60 under order# 4047137. I already visited twice...
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Miken8585
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Chicken wrap without spicy

Address:SURVEY NO. 445, SUB PLOT NO. 3, BLOCK NO. 574, MOJE UMBHEL, TALUKA

In kadodra (surat)macdonald
Today my order was not submitted properly
My order was chicken spicy wrap and they delivered me normal wrap(without spice)...
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S. G. Nair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burgers purchased at the mulund nirmal lifestyle outlet

We purchased two chicken burgers and fries from the mulund nirmal lifestyle outlet on 7th April at around 7.30 p.m.
I deeply regret to inform you that inside one of the burgers I found a long hair and a piece of the finger nail.
You talk of maintaining high standards and this is what the customer gets.
If I post this on the social media or file a complaint with the consumer court you know what the outcome will be....
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Ravi Namsaut
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For Refund

Address:c275 rajpur khurd chattarpur new delhi 110068, c275 rajpur khurd chattarpur new delhi 110068

Dear sir/ma'am i had visited MacDonald's on 5/04/2021 i had done an payment of 149 and i ordered 2 cold coffee. The money has been already debited from my account but i didn't receive any refund till now....
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Rajendra Vejella
from Hyderabad, Telangana
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Online order not received even after 1 hr

I have place order in online in mc d app.
After 45 minutes one lady she doesn't even want to disclose her name and manager name says riders are from third party and still not came to our store and she says she is unable to contact them. If mc d is unable to keep self riders and dependents on third party riders. It's waste of doing order in online.
I[censored] peoplenare mot in a position to keep riders then close te option in online...
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Roshnigeorge
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Money debited but order not placed

Address:McDonald's, Opposite Vadodara Central, Sayaji path, Alkapuri,Vadodara, Gujarat

I had ordered food worth Rs. 614 from McDonald's online app to ocean commercial building, Alkapuri. Money is debited but transaction shows pending and order is not placed. My transaction number according to Pay UIB is [protected]....
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Vaishali Bawangade
from Mumbai, Maharashtra
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Regarding the ambiance

Address:Patlipada Thane West

We have visited the place on 27th March and you can know the hot climate outside but the temperature inside mac Donald was more hotter due to non working of AC....
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K
Kunju59
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service - Balewadi High Street Pune

Address:Balewadi High Street Pune Maharastra

Dear Sir

My, wife, myself and a friend went to the Balewadi Hight Street Pune outlet of McDonalds this afternoon(around 5 pm) and ordered for Capacino with hot chips .

We sat for about hour and subsequently purchased three water bottles.

We sat for another hour and a half when the Manager, Amos, came to our table and very very rudely asked to leave the restaurant immediately because we hasn’t...
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Harry@@@@
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Food was not good

Address:Garhi Kanugo

I’ve always been satisfied and impressed with the food quality, efficiency, and friendliness of the employees that take a drive-thru order, process your transaction, and hand you your food beverages. yesterday I had a very disappointing experience at the McDonalds that I’ve never had a bad experience at. My fries were not warm and were soggy and not crispy the way they should be. My 6-piece chicken nuggets were cool and not warm or hot...
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Order was made online through Zomato and in the same a Mc Spicy paneer wrap is missing.

Please do refund me on the same....
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Mimanshasharma
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Amount debited twice

Address:Connaught plaza resturants pvt. Ltd. Gaurav tower 2, malviya nagar, jaipur

I have order some stuff and then i try to pay from google pay and i thought the payment didn't succeed and then i pay from my card but both the payments were debited from my account....
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