McDonald's India Complaints & Reviews

I ordered a Mc spicy paneer and I received a Mc spicy chicken, I am a pure vegetarian and this is really unacceptable, I ordered via swiggy and all of them are not bothered, non vegetarian thing in a vegetarian household is a big thing. The service is really poor....

I don't know which kind of services you're providing to the customers if the product is not available in menu then why guys are displayed in menu

I'd ordered on 22nd may -2023 :- Dosa masala Burger, mac puff and mac chicken value meal and i paid the amount of Rs. 297.14
when I went for pickup the order then counter people sasu your order has been cancelled and amount will refund with in 15 days ..is this your TAT for...

I placed & paid my order from Mcdelivery app and the restaurant employee misleading with wrong information about timeline. And giving reasons that they don't have riders to deliver. It took more than an hour.
This wasted my time waiting for food when i was hungry....

I finished work yesterday at about 6pm and went to the drive trough at McDonald in hazel grove i ordered quite a lot of food as it was for myself my son and 3 friends i ordered the burgers plain with just cheese as my son is allergic to onions the order was compactly wrong order it had no plain stuff what so ever and if he would eaten it would made him really ill also i couldnt drive back as that the nearest McDonald and its around 7 mile...

I am 17 year male studying in chennai. On 17th of may when I had to catch a train I thought of ordering from mcdonald and then having it later. So I ordered it 45 mins before my trains scheduled departure because the mcdelivery app assured my of delivery within 15 miss after ordering. Now I had ordered it around 5:45 pm and my train was scheduled at 6:20 from Chennai railway station. So I estimated that I should be able to board the train...

PAYMENT DEDUCTED[protected] AT 11:07pm but Oder was proceeding latter it came back automatically but amount deducted called the store they said it will be refunded but till not received 871 rs
It was loading then it came back automatically from the site order was not confirmed from site but Payne was deducted by you I have only you transaction I’d, it’s already a month it not revived the amount please do the need full...

PAYMENT DEDUCTED YESTERDAY AT 11:07pm but Oder was proceeding latter it came back automatically but amount deducted called the store they said it will be refunded but till not received 871 rs
I haven't received it yet.
It was loading then it came back automatically from the site order was not confirmed from site but payment was deducted by you I have only you transaction I’d, it’s already a month it not revived the amount...

Mcdonald’s carry bag has its logo on both sides, still they charged me Rs. 9 for it even though I didn’t ask for the bag. When asked about it, the staff behaved rudely and said you can complain wherever you want, this is our rule....

Refusal for any form of replacement lost money to eat stale food...

But the complaint has been refused of being not guilty on any manner that I am supposed to take an in-house tour of the restaurant to watch their greatness. Again the same cheating on over pricing in the name of GST and low stale burgers been served at a high price...

Served two aloo tikki burger their cheap version for the price of corn and cheese burger in the wrapping of corn and cheese burger added cgst sgst extra on the bill this is happening second time with complaints and they have denied these complaints and refuse for any replacement...

Hi,

I wanted an ice-cream at Mac D infinity(Malad, Mumbai). Firstly the cashier did not attend as she was busy assembling the cash which should have been done while collecting the cash. After waiting for 5 mins, when I requested her to take order, she rudely said to wait. There was a long queue of people

I gave her Rs 60 for a Rs 57 waffle chocolate ice-cream. She did not return the remaining amount and when...

I had ordered full meal from macD and asked to refill my coke within an hour of time after my order. The Service people working at the place denied me saying they do not follow this policy for their place....

This is our third visit they didn't provide Coke no chicken kabab burger no mac egg, they said u cant order drink contain coke as they dont have it and we can't replace it with anything else. Manager was super rude and no sense of talking. Please look into this matter...

So I ordered two items above 200 rupees via Zomato and that time there wa this offer that if I add above 199 I’ll get free mac veggie burger but what happened was there was no burger when food got delivered.
This is really shameful
I tried to get in touch with Macd but they were closed....

I ordered a meal and paid through upi ...the information was 0 items I panicked and cancelled my order...I didn't receive a refund and when I contacted they are just ignoring wtf...

So we have ordered food yesterday from mc Donald Rohtak branch through the SWIGGY platform and eventually, we received the order within time I ordered 2 burgers but as per their contract, they failed to deliver they have only delivered only one burger and also they not provided straws, tissues, and other cutlery. i also contact them but haven't responded yet.
so i paid 691 rupees for two burgers I haven't received anything but i need...

Dear respected sir today I go to Colaba branch McDonald’s I order veg burger but I received non veg burger. I eat half burger then I know...

I’m following up with MCD over email to give me my money back for the amount which was deducted twice and order was not placed but they are not responding now...

Dear Sir/Madam,

I am writing to file a complaint about my recent experience with McDonald's Kothrud Pune. I had placed an order through Zomato with the order number [protected] and the restaurant order number KOT-DL[protected]-[protected] for two burgers - 1 Aloo Tikki and 1 McVeggie. Unfortunately, both the burgers were received in a very poor cooking condition. The buns were stale, and to my utter disgust, I even found hair...