McDonald's India Complaints & Reviews

It was 20 April 2023 9:00 am I order McAloo tikki regular meal and I order from the digital screen of McDonald's which is provided by then while ordering my meal I wasn't knowing that I can customise my coke without ice there itself and no staff was there at order counter to ask them but after ordering I went near their kitchen area to tell I don't want ice there was no one except one guy in mcd t-shirt I told him that I don't want ice he...

Dear sir

I ordered 2 combo with 2 cold drinks, and other burger but I can not received 1 coke bottle from your side..

Kindly co ordinate and rewart me as soon as possible. I contacted many times your online contact number but it's switched off.

With regards,
Bansari Patel.
[protected]...

I ordered 2 combo with 2 cold drinks and other orders but I received only one cold drinks....

Me and my other three friends visited mcdonalds just now. But they told us only McChicken meal and McChicken Kebab. is available. and after 12 o clock they told us that mcdonald app us not available for order . and staf behaviour is to poor. and why after 12 o cock app and all regular services are not available...

Ordered a dine-in meal from an app on 15th April at around 2 PM through the McDonald's India West and South app bearing the transaction ID: HRPL-OML[protected]-1.
Right after ordering, I couldn't track it through the app, even though I received the confirmation mail of the order and the money being deducted. Upon inquiring about it, the staff at McDonald's Bangalore (Orion Mall) make me wait 30 min for my order saying that they have...

I ordered through McDonalds app on 1st April 2023 evening. Order was failed and no order ID was created in MCdelivery app. Money was deducted from my credit card and the payment platform was Paytm. Order ID is HRPL-MBO[protected]-1. Bank reference is 6803600088096628205959....

Hi Macdonald Delhi,

Is that your service like this bed i made a inquiry on 04th of April and still not get any response from your side is that you treat you customer like this bed i want my refund back as soon as possible Bec i didn't get the order which you charge from me so please take serious about this situation.
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On Wed, 5 Apr, 2023, 2:53 pm Akash Sharma, wrote:
Please provide...

While i was ordering from mcdonalds app, i was on the payment getaway made my payment and the screen went into processing and the app stopped working on itself when i restarted the app money was debited and order wasn’t placed…i tried 2nd time but again the same thing . For twice my money was deducted . its been more than 5 days i haven’t received my refund i placed order on 4th april . App does not allow to even submit complaint request...

I was ordering from mcdonald’s app which is the worst thing in the world…while i was ordering i was on the payment getaway made my payment and the screen went into processing and the app stopped working on itself when i restarted the app money was debited and order wasn’t placed…i got no reply when i opted for a refund…its been more than 4 days i haven’t received my refund i placed order on 31st march...

Hi,

First off, Mcd has been my go to fast food chain in India. Today I went to your outlet in:

Rajiv Gandhi IT Expressway, Kamaraj Nagar, Chennai, Tamil Nadu

 I went to the drive thru as I was in a hurry. Which turned out to be the biggest mistake.. There was just one car in front of me and it took them 20 mins for 1 car. By the time I got my turn 3 cars came behind me. You can be slow...

I would like to lodge a complaint about my last visit to McDonalds in Jubilee Hills in Hyderabad on 2nd April 2023. We had ordered a Piri Piri Mc Spicy chicken burger, on the recommendation of the billing person. While eating, my son got a piece of glass in his burger. When we called the store employees, they asked if it was in the patty or in the bun. He did not ask if my son was ok.
First of all, it is absolutely ridiculous that...

It is very disheartening to state here that we had ordered 4 cokes and paid INR 310+ GST but at the time of takeaway, when we opened the box the cokes were not sent alongwith the burgers and other items. I am attaching the invoice of Yash Aqua, Vijay Char Rasta outlet, Ahmedabad. When Mcdonald person charges the amount to the customer and isn't it his responsibility to ensure that the items purchased by the client are delivered in full. Such...

Dear McDonald's Team,

I am writing to you from Kolhapur, Maharashtra. I have visited the local McDonald's here multiple times and have tried to use the app to place an order but the staff has informed me that they are unable to accept orders through QR codes.

I am wondering why this app was created if it is not accepted by most of your staff? I would appreciate if you could look into this issue and help me understand...

I visited koti mvp mall mc Donald's seriously... The manager she is literally throwing attitude towards the customers... This kind of behaviour is literally not entertained ... I visited so many McDs branches but I never faced this kind of person ... The attitude is literally bad ... The hospitality is missing koti mvp mall ... The manager
Who promoted her as a manager she is not worthy literally the worst day I have ever had because...

I tried Kebab Burger it is completely dried like powder not worth for the price..or it hase not been cooked or presented. Mcdonald should assign a person to monitor the preparation this inspector has to supervise to maintain mcdonald quality product....

Yesterday night I went macD with my sisters. I bought 3mac aloo tikki one macpuff and French fries. Today morning when I woke up 3 o[censored]s suffering from stomach ache, vomiting weakness. What the hell they are selling in the name of food I want my refund at any how....

I visited McDonald’s Gandhibazar store Bangalore I place the orde made card payment, but I did not receive any bill. The company is cheating customers by not providing bill in physical form or in digital form or an SMS form....

ORDER #[protected]
Ordered a big paneer wrap, pizza mac puff, french fries and chocolate shake.
Chocolate shake and pizza mac puff were missing.
And paneer wrap and french fried were cold and stale. I immediately complained to the store. But they closed my complaint. After that i repeatedly complained to Mcdonald through various platforms but they are not accepting their mistake. The packaging was torn. They are putting...

I found a fly and it had laid it's larvae on my McChicken burger patty. I am pretty disgusted and the staff does not agree that the fly came inside it. I have a video of the fly and the larvae on the burger. Hope cleanliness is carried out and health standards are maintained for the food.
The McDonalds code is BA088...

BA088 is the McDonalds code. I found a fly and it had laid it's larvae on the burger patty. I am pretty disgusted by this and hope a thorough check is carried out on the kitchen and proper health standards are carried out hence forth...