McDonald's India Complaints & Reviews

I have earlier also had issues with the kind of response from the staff and this time also had the same problem..the staff was not at all supportive and also not clear about the deals to be given...I had requested them to make a meal for me as I don't drink cold drinks but they refused it outrightly and did not cope at all...m
Varun verma
[protected]...

Sir i had been to jnmc branch belgaum mc donald, i had ordered for mc spicy paneer meal @ rs 199
I have paid twice the same amount
I through phone pe app and once i swipped the card
I want my amount to be refunded

I want to ask question?
Why do you people put up a schemes from app like phone pe cash back 50%
And when we transfer money from the same, your people say that they have not received...

This is with reference to the bad experience i had today. I visited airoli sector 8 mac donald's navi mumbai, maharashtra today.
Store manager "girendra yadav", he was damn rude and he was arguing with me after giving bad service. He was arrogant. It was his mistake and i noticed him, so instead of saying sorry. He was arguing with me. Plz take necessary action and teach and train them to be polite with any kind of customer. I was...

On Saturday(05/01/2019) at Hyderabad airport McDonald outlet i ordered one Paneer Wrap (Med), French Fry, one Milkshake and one Mc Veggie which cost Rs.445.02 but after swapping my card money deducted from my account but the executive told me that We did not get the money.You have to pay again and if your money deducted from your account you will get it within 3-7 days but
till now i did n't get my money back.I already sent so many...

I visited bhabola naka mcd in vasai and placed the order and gave my debit card to place the order the amount was 500 so i entered the password and they told machine is not working, then they gave new machine and on that again i entered password and i got msg from the bank of 1 point of sale transaction and 2 mcd transaction so instead of paying 500, 1500 rs got decuted from my debit card, when i told the manager he told u will get a refund...

Check the portion size in trivandrum outlet. I've been having mcd since childhood, in mumbai. Check the new outlet in trivandrum mall of travancore. 300 rs for combo and you get 2 small buns with a dry cutlet and a cheese slice? Wat happened to melted cheese and all? Some two years back, i've visited kochi outlet and it was good. This new outlet is a disgrace. Maharaja mac is two buns, dry patty and cheese slice?...

I and my family friend went to mcdonald's on 15.01.2019 @ about 7.30 in the evening, which is situated @ jnmc compound, nehrunagar, belgaum. At the counter one lady ms. Smita was taking orders. When our turn came she behaved in a arrogant manner and acted as if she is not interested in taking orders. The manager was also of no help. We dont pay to get insulted by the staff of mcdonald's....

I have visited your above outlet on[protected] at 17:54hrs. For an order of rs 186.90, i have given my debit card, after some time i was asked to give cash payment as the payment was not rec'd through card. Subsequently i observed that payment was also debited in my bank also. I have talked to the outlet on phone but i was replied that they have not received any payment through my debit card. Pl note that, i have found no reverse entry in...

07 jan 2019, i was placed an order through delivery call at 2pm. However, i informed them to call receptionist once the food is arrived. I’ve been waiting for more than 1 hour. I’ve called to customer care to check my order only know that my order has been cancelled, without any information! I had to placed another order and this is wasting my time! I’m very disappointed with this kind of service line!

Note: i was staying...

I had order Burger on 31st in mcdonalds through swiggy, in place of veg i have received nonveg burger. immediatly i have complained and called mcdonalds and swiggy. i have complained both of the co.but not getting any response since 2 days. nor i have received any replacement or refund of wrongly delivered food. its very serious matter .by this way co is cheating their customer and looz trust...

I am sharing my today’s experience with mc donalds, raj nagar, ghaziabad. There were teo employee naming mr. Sachin kumar and mr. Ashish negi they misbehaved with me while taking the order and aslo being a girl they further denied to take my order and instead they took someone else’ order. I request you to kindly take some serious actions against such emoployees who misbehave with females....

Landmark, next to nidh hotel opp, maxus mall road, uttan rd, bhayandar west, mumbai, maharashtra 401106

Mcdonald's at above address served ketchup whose quality seemed too bad. Few months back mcd ketchup tasted okok but this one tastes too much mixed and not original. I think the issue is with the main delivery section which delivers it to this as well as other outlets too......

Today (December 27, 2018) I was having breakfast at McDonald's Balachaur, Garhshankar Road, Punjab. I ordered 2 spinach and corn burgers, 2 egg wraps and 2 fresh brew coffee for Rs. 380/-.

I am extremely disappointed to say that I found a piece of plastic in my egg wrap while eating, it might be possible that I have eaten that plastic. You guys are taking so much money for your food just to sell them plastic in their food....

Authority of McDonald's India,

Today (December 27, 2018) I was having breakfast at McDonald's Balachaur, Garhshankar Road, Punjab. I ordered 2 spinach and corn burgers, 2 egg wraps and 2 fresh brew coffee for Rs. 380/-.

I am extremely disappointed to say that I found a piece of plastic in my egg wrap while eating, it might be possible that I have eaten that plastic. You guys are taking so much money for your...

We had placed an online order using the mcdelivery app. Our order number was 230383. Our order arrived at 12.10am. The order was correct. However, the quantity of fries was half in all 3 meduum meals. I tried calling the mcdelivery number but the ivr got disconnected saying the services are available only from 7am to midnight. Are we paying for this kind of service. I need an explanation for this. Pls refund my money....

I went to nellore mgb felicity mall today morning (21/12/2018 friday) to have a breakfast at mcdonalds restaurant. The restaurant timings on the door said 10:30 am. But even at 11:15 am they were not ready to serve customers. The attitude of the people in there was just careless and when asked they were least bothered that they are losing business for mcdonalds by opening late. I expected some good standard from a company like mcdonalds and...

I went to macdonald's Vadodara outlet, situated in Inox, ellora park, Vadodara.
I was charged twice for my order (Once from my card and they said my transaction was not going through and second time with successful transaction) billing amount 477 inr...

they said the amount will be refunded in next 2 days. It is 10 days now and the amount is still not refunded. The team in Macdonald's is not listening to me.
br...

I had placed an order using mac donalds app on 01/12/2018 opting for bhim app to pay cash.
My money got deducted and the order never got placed.
When i contacted the customer care about the same the representative told me that due to some issue she could see the money got cut but the order wasn't placed. So i placed the same order again opting for cod.
The representative also told me i will get my refund maximum in 8...

I went to mc donalds in gopalan archade mysore road, bangalore around 2:15 today (16/12/3018) and i was charged twice for my order (Once from my card and also she took cash saying my transaction was not going through) billing amount 472.98 inr... I dont remember exactly the bill no but it was 143 or 145.
Kindly check and refund back the amount to my account...

This is to complain that, the mcdonald's spicy chicken rice bowl which we had at wanowrie mcdonald's, pune was found to be extremely stale. It was also tasting sour.
Also the mcdonald's oreo mcflurry (Large) costing rupees 88 had only about 25 ml of ice cream and half part of an oreo biscuit.
Requesting you to kindly look into this matter immedietely....