McDonald's India Complaints & Reviews

ORDER #[protected]
Ordered a big paneer wrap, pizza mac puff, french fries and chocolate shake.
Chocolate shake and pizza mac puff were missing.
And paneer wrap and french fried were cold and stale. I immediately complained to the store. But they closed my complaint. After that i repeatedly complained to Mcdonald through various platforms but they are not accepting their mistake. The packaging was torn. They are putting the blame on swiggy. Because of their fight i have lost money. They are frauds. Kindly boycott Macdonald especially kashmere gate outlet in delhi. They are doing fraud. They are making use of the ambiguity thats there while ordering from 3rd parties and then putting blane on swiggy while they deliver missing items and stale food. They should be prosecuted and banned in India. Since so many days i am struggling continuously.

I found a fly and it had laid it's larvae on my McChicken burger patty. I am pretty disgusted and the staff does not agree that the fly came inside it. I have a video of the fly and the larvae on the burger. Hope cleanliness is carried out and health standards are maintained for the food.
The McDonalds code is BA088...

BA088 is the McDonalds code. I found a fly and it had laid it's larvae on the burger patty. I am pretty disgusted by this and hope a thorough check is carried out on the kitchen and proper health standards are carried out hence forth

2 days ago I will purchase 2 Mac veggie burgur bharuch highway branch but I will pay online UPI payment 291 but not reflect Mac d system then his promoter says again pay cash but not refund received my UPI payment

Burnt patty and no ketchup and no straw

Dear McDonald's

I am Arya Deodhar,
I am writing to bring to your attention a concerning incident that happened to me recently. I ordered a veg maharaja burger from McDonald's via Swiggy, and to my shock and disappointment, after taking a bite, I realized that it was a non-veg burger.

As a pure vegetarian, this incident has hurt my sentiments deeply and has ruined my entire meal and day. I raised my concern with Swiggy, but unfortunately, no action was taken, and my grievance was not addressed. I believe that this is a severe violation of my rights as a consumer and a violation of my beliefs as a vegetarian.
I would like to request your help in this matter. I want to be compensated for this mistake, and I would like to ensure that such incidents do not happen in the future. I hope that you can take swift action in this matter and help me get the justice that I deserve.

Thank you for your time and consideration. I would like to raise my concern on social media and request compensation for this issue.

#McDonalds #Vegetarian #NonVegetarian #CompensationNeeded #customerservice #vegburger #vegan #nagpur #nagpurMcDonald's #swiggyindia #swiggy #swiggycustomer #swiggyservice #McDonalds

BMM-DL[protected]

From 3 months I am emailing no resolution from McDonald's

[protected]@mcdonaldsindia.com

totally contain was less ...and tikki was not cooked propelerly money wasted ...Next time from now onwards i will order from burger king...wasted rs 767 from MacDonald

Totally wasted contains was less and tikki not cooked properly

Ignoring me

Contact Number
[protected]

I I placed an order on McDonald's on 27th February 2023 via Paytm Mini App . I tried to order but my money got debited and order was not place. I again tried to place the order but 2nd time also my money got debited but order was not placed. It has been more than 7 days regarding this issue and i have not got my refund yet.

Hello,

I tried to place order twice from McDelivery App & paid through PayTM on 27th Feb 2023. Both times payment deducted & order didn't got placed & today 6th March 2023 still I haven't received any refund for the same.
Both times I paid Rs. 407. So the total is Rs. 814.

There is a failed transaction on las Saturday for 839rs still I didn't get refund.

I had placed a order on 11th February 2023 of 146 rs. My money got deducted from the app, but the order did not get placed. I have already mailed a complaint on a email Id of McD India, but I did not get my money back. I request you to investigate and provide my money back. Also it would be helpfull i[censored] call me on my phone - [protected].
I have attached the screenshot of the transacvtiom.

I had placed order on 2nd March 2023 at 11.20pm approx. My order did not get placed, but my money got debited. I have attached the screenshot of my transaction for your reference. I request that i want my money back, or else I will register the complaint in consumer forum.

I had placed an order on 2nd March at 11.20pm approx. My money got debited but order did not go through. I have attached the screenshot of my transaction

Ok Saturday evening i went to mc Donald's to place the order, they said transaction is failed but money is debited from my account. When i asked them, wait for 3 to 4 days to get money back. Please I want my money back soon. It is urgent.

I placed same order 2 times, both times 407 rs got deducted from my paytm wallet but still order didn't got placed.
In McDelivery App in payment history, it's showing 'Refund Pending'.
When can I expect my refund ?

I have made payment twice on the Mcdelivery app via Paytm but in the app it is still shown as pending. I have confirmed with the Paytm customer service and the payment is successful from their side.
As a proof of payment I have the UPI reference number and also transaction number for both the payments.
Order id number is [protected]

I ordered a few things on mcdonalds app and opted for payment through paytm payment was done but order was not taken. After that i didnt received my order nor my payment back from the store kindly look into the matter and help to get my money back

Hi,
I have paid for an order though a debit card of Rs. 522 but MC Donald staff said they have not received the amount and not given my order. I felt humiliated.

They said I will get the refund but now its 6 days but still I have not recieved my refund.

I am attaching the transaction copy which says that they have recieved the amount.

Kindly contact me and provide me the compensation.

BMM-DL[protected]

totally contain was less ...and tikki was not cooked propelerly money wasted ...Next time from now onwards i will order from burger king...wasted rs 767 from MacDonald

Totally wasted contains was less and tikki not cooked properly

Contact Number
[protected]

BMM-DL[protected]

totally contain was less ...and tikki was not cooked propelerly money wasted ...Next time from now onwards i will order from burger king...wasted rs 767 from MacDonald

Totally wasted contains was less and tikki not cooked properly

Contact Number
[protected]...