Claimed

McDonald's India Complaints & Reviews

1.8
Last updated Mar 1, 2024
Complaints 1406
Resolved
402
Unresolved
1004
Quick Links
Statistics
Share
Contacts

File a complaint to McDonald's India

Having problems with McDonald's India?

File a complaint and get it resolved by McDonald's India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
McDonald's India
Customer Service Contacts

McDonald's India Phone Numbers

Phone
+91 11 2460 4047
213
134
Fax
+91 11 2465 2108

McDonald's India Website

McDonald's India Head Office Address

Head Office, 13A, Jor Bagh Market
New Delhi
New Delhi District
Delhi
India
110003

McDonald's India reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashutiwari..
Feb 18, 2023
Feb 26, 2023
This thread was updated on Feb 26, 2023
Report
Copy

No help from McDonald's

BMM-DL[protected]

totally contain was less ...and tikki was not cooked propelerly money wasted ...Next time from now onwards i will order from burger king...wasted rs 767 from MacDonald

Totally wasted contains was less and tikki not cooked properly

Contact Number
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
Gauri_patil___
Feb 18, 2023
Feb 20, 2023
This thread was updated on Feb 20, 2023
Report
Copy

Charging extra and not serving complete order

Address:Mc Donald's belapur

Date[protected]
Place- McDonald's belapur
Time- afternoon around 1.50
Went here along with my two friends
Things we ordered
1 mc chicken
1 mc veggie
1 aloo tikki
2 hot fudge
The staff guy said you can get 1 chocolate shake if you pay extra 30 rupees we said add ok add it and they charged us 570 rupees and did not provide the bill and asked us to have a seat.
After some...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nancy2502
Feb 17, 2023
Report
Copy

Bone in Chicken Burger

Address:41, Bungalow Rd, Block UA, Jawahar Nagar, Kamla Nagar, Delhi, 110007

I ordered a Chicken McGrill Burger from Mcdonalds, Jawahar Nagar outlet on 16th February 2023.
Surprisingly or rather, disgustingly, I found a bone attached to my chicken burger’s patty.

I have no idea how did that patty pass the quality check since the bone wasn’t small in size, it was quite big and couldn’t have been missed during a QC.

I urge you to take sufficient and hopefully a stern action...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sayurishivalkar
Feb 11, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
Report
Copy

No help from MCDONALD'S india Badlapur branch

BMM-DL[protected]

totally contain was less ...and tikki was not cooked propelerly money wasted ...Next time from now onwards i will order from burger king...wasted rs 767 from MacDonald

Totally wasted contains was less and tikki not cooked properly

Contact Number
[protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
D
Dileeshdileesh
from Rajkot, Gujarat
Feb 11, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
Report
Copy

McD App Offers not accepting in the outlet

Address:Nungambakkam, Chennai

I have opted an offer in MCD app (Date:[protected], Time:- 14:55 hrs) but was declined by the outlet (Nungambakkam, Chennai). The reply from the staffs that the system is offline, so it cannot process the order.

This is a frustrating situation, where offers are available still one can utilise it.

Please take necessary action at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kkpparihar
from Vadodara, Gujarat
Feb 11, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
Report
Copy

Burger

Address:6 line highway near whagodia chokdi vadodara,gujarat
Website:Mcdonalds

I order burger from swiggy the material of burger like cabach and all is in very bad condition and no sauce and miyo inside only burger this is so cheap in quality...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sks27export
from Mumbai, Maharashtra
Feb 9, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service & Availability

I have visited vivianna mall in Thane in food plaza where i went to Mcdonalds and found that Fish Fillet machine is not working so they cudnt offer us the Fish Burger.

Than as usuall i am crazy about Mcdonald again went to Rcity Mall in Ghatkopar there found same problem fish fillet machine not working?

Strawberry icecream with strawberry toppings not available in an Mcdonalds in Mumbai Mulund Thane Ghatkopar.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubham R
Feb 5, 2023
Feb 7, 2023
This thread was updated on Feb 7, 2023
Report
Copy

Charging for Carry bag - With McDonalds logo

Address:McDonald’s Bhayander West
Website:mcdonaldsindia.com

Outlet : McDonald’s Bhayander West
Manager : Karan

Reason for Complaint - Asking charges for Carrybag even though it has McDonald’s logo on it.
As per the law, chains cannot charge for Carry Bags with Company logo. Only white label bags can be charged....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
Jayshree Rajendra Sonar
Jan 30, 2023
Feb 1, 2023
This thread was updated on Feb 1, 2023
Report
Copy

Refund for unaccepted order

Address:Ahmednagar

We pay for order but order can't accepted by store n online payment also done for order how we get refund for our payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Balavigneshwaran G
Jan 27, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
Report
Copy

McDonald's delivery not done and no response

Address:McDonald's, Ashok nagar, chennai

I placed my order via app and paid online via paytm, but the order is not delivered and there is no response when i call the restaurant....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
varshinidepuru
Jan 26, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
Report
Copy

Mcflurry quality

I have ordered a mcflurry in one of the mcdonalds outlet in Tirupati which is supposed to be an icecream derivative and the flurry is totally melted and very watery.when i asked the staff about the same they were rude explaining that I don’t know the procedure and this is how it will be and the product itself should be watery.I need an immediate explanation on this from the mcdonalds team....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ronu@9818
from Delhi, Delhi
Jan 24, 2023
Jan 27, 2023
This thread was updated on Jan 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:No 10, India Garage, Kasturba Rd, Bengaluru, Karnataka 560001

14th Jan 2023

I made 1st payment and it was successful but due to a technical error, they asked me again to pay at the counter and told me I would get a refund for that amount but till now I didn't get that money.

So, I need a refund amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankajka98
Jan 22, 2023
Report
Copy

Savoy greens karnal not giving mc deals

Address:Savoy greens karnal Haryana

Today I visited macdonald at savoy greens karnal Haryana and i tried your app for mc deals and they said to me that deals are not anymore. So take a strict action on them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Goya
Jan 21, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
Report
Copy

Classic cold coffee experience

Address:bangalore

We ordered MacD classic cold coffee that is very bitter in taste. It’s too iced to harden the quantity of coffee is not as perfect. in short experience is very bad....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aryansk9
Jan 14, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
Report
Copy

Service

Today I visited one of your stores in Bangalore in Gandhi bazar
I received and very uncomfortable service
As one of your staff was continuously staring at us and was making us very uncomfortable
And was also trying to take photo which is very disrespectful
Please help me for this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Jan 13, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
Report
Copy

Not cooked and beast my balance

Address:C-481 Shivaji gali no-3 chhajjpur shhadra Delhi, Delhi

We ordered egg burger and there were egg shells in it, did not enjoy at all. The fries were also not properly cooked, worst hygiene is maintained there.. MacDonald's,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
0
04. Santosh Bharati
Jan 10, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
Report
Copy

About bad quality burger

We ordered egg burger and there were egg shells in it, did not enjoy at all. The fries were also not properly cooked, worst hygiene is maintained there.. MacDonald's, Ambegaon budruk, Pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kalpana Mahor
from Jaipur, Rajasthan
Jan 7, 2023
Report
Copy

Regarding the incomplete items provided

Address:Gaurav tower II, Malviya Nagar, Jaipur, Rajasthan -302017

I have ordered some items from McDonald's (gaurav tower, Jaipur) online through Zomato but I didn't got 2 MC puff's and this has happened so many times with me that I receive incomplete items from my order and below I'm providing the bill of my order and even the contact number wasn't picked up when I called so please do something about that kindly provide the complete orders...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ammu25
from Thane, Maharashtra
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Refund not received yet

Address:Viviana Mall, Thane

I made an order on 25th dec 2022 of Ras. 749. The money got debited from account but payment did not reflect there. The store manager told maybe some gitch happened during payment you will refund by 5 - 7 days . Its more than 7 days I still haven't received my refund and now the store manager is not responding my calls and text msg....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ammu25
from Thane, Maharashtra
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Refund not received yet

Address:Viviana Mall, Thane

I made an order in store on 25th dec 2022, it was 749 rs. The money got debited my account but the payment didn't reflect there. The store manager told me may be some gitch happened during payment you will get refund by 5 -7days. Its been more than 7 days I still haven't received my refund and now the store manager is not responding my calls nd text message....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy