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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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McDonald's India reviews & complaints page 64

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A
anishpopli
from Delhi, Delhi
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Unhygienic food and unethical behavior

Address:New Delhi, Delhi

Place: West Delhi, Sector-5, Dwarka INV# [protected] TIN [protected] SERVICE TAX NO. AAACC1201EST001 CIN NO. U74899DL1995PTC070306 CREW ID 43694 NISHU REG 11- 07/09/2015 15:43:41 I am Anish Popli from West Delhi. Contact No.- [protected] Hygiene and customer satisfaction is must in all the restaurants but today in McDonald's, the employers have disappointed me! The tray on which the order was placed was not hygiene, it had...
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Shalini Sanan
from Lawar Khas, Uttar Pradesh
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Horrible Burgers

Address:New Delhi, Delhi

I ordered 2 Chicken burgers today at 1 pm. The bread was broken and the chicken patty, which should be crisp, was too soft. The lettuce was as stale as it was kept for 5 days without a fridge. While my kids ate one, when I tasted the other one, I was shocked and returned it to the manager, who wanted to talk to me but I refused as I knew it would achieve nothing but 2 free burgers. That's not my aim. As a restaurant, Mc Donalds needs to get...
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S
Satyadeepn
from Mumbai, Maharashtra
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Transaction declined by mcdonald

Address:Mumbai City, Maharashtra

Hi, Yesterday I did two time online transaction from my HDFC Bank Credit card for Rs 748 each .But in your website my order was cancelled and money was deducted twice from my account. As per the discussion with my Bank executive they have informed me that it was deducted twice for McDonald online order. Please find the below reference details of transactions . Transaction no 1- 009568 Transaction no 2-016210 In both the above transaction...
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A
anish chopra
from Bengaluru, Karnataka
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Food with plastic

Address:Gurgaon, Haryana

Please tell us either mcdonald’s is playing with our health or not? At the time of complaints in the store they took very lightly and replace the product But what if I get infected from your product? I think our health is very important. Mcdonald’s should understand and take precautions while preparing food....
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C
CLIVE kunder
from Mumbai, Maharashtra
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Money accepted twice by card and once by cash

Address:New Delhi, Delhi

Dear sir please pay back my money as your executive swiped my debit card twice and said no payment is been received and took cash payment also. Later on i received banks message twice that rs 318 and again received banks message that rs 318 total rs 636 is been debited from my central bank of india account. For reference i have attached my bill copy also. Thanks, clive kunder [protected]...
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ugalevijay
from Mumbai, Maharashtra
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Unethical behaviour

Address:Jaipur, Rajasthan

As there is no option un fortunately we have to go to the same outlet of MCD at Gaurav tower (jaipur). Staff behaviour there is unethical they have no sense of custome deligation. We had ordered for paneer wrap and fish o fillet burger with pepsi (no ice) the server spoke to the other guy saying no ice is because he wants more pepsi. fries were dead and cold. when requested to replace answer was we cant as its fresh as per our standards....
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Shweta Bajpai
from Mumbai, Maharashtra
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Poor service

Address:Mumbai City, Maharashtra

I had been to mc donalds at pheonix market city kurla on 01/08/2015.i have attached the bill with message.the reason of complaint is this has happend thrice..that the parcel is given without sauce thats served with nuggets and tissues. Kindly make a note coz this is happening continuously Thanks Shweta Kadam...
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G
guptepooja
from Gurgaon, Haryana
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Customer care

Address:Pune, Maharashtra

This system is bogus. I have never gone through placing order via the so claimed customer care no for placing order for delivery.
I have tried reaching them many times but it fails and the reason given everytime is "systems are down"
Is this a bogus cell set up??...
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Safi Subhan
from Hyderabad, Telangana
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Wrong billing n wrong order

Address:Hyderabad, Andhra Pradesh

I wanted to let the mcdonald ppl know abt their poor service...the ppl at da cash counter aren't taking the order properly...this has happeend to me thrice in one week... I hope dis complaint is being given importance n such mistakes do not happen again...
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sweetababu
from Rajgarh, Rajasthan
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Staff member shaving in the restaurant in working hours.

Address:Thane, Maharashtra

On friday the 24 july 2015 i along with my husband visited mcdonald's at vasai east, broadway, dream mall, evershine city at around 5 p.M. After having my snacks i went to the loo and was horrified to see the scene ; two of the staff members were chit chatting near the ladies toilet near the washbasin ; and one of the guy among them was shaving his beard . They didn't bothered about anyone . I was shocked to see their unhygienic and indecent...
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P
Prashanth kumar r
from Bangalore, Karnataka
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PF Amount not Received

Address:Bangalore, Karnataka

Name : R Prashanth kumar R, Employee ID no :[protected], PF numb: MH /41618/026435 Mobile no :- [protected] i am workined in mc donalds some personal problem i left the job, after words i am apply for pf & i wait for 3 months i am not get my pf amount & they people told me some signature problem, Again I applied for pf before 3 months till now i am not get my pf amount & i provied bank account also, please help me to get my pf money...
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G
garima ganghariya
from Hyderabad, Telangana
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unethical behaviour and extra VAT charges

Address:Hyderabad, Andhra Pradesh

On 13 July, 2015 I had mc chicken grill meal and regular soft serve of 92 and 25 rupees respectively at Mc Donalds, Sanali Mall, opposite Chermas, Abids, Hyderabad, Telengana 500001. First of all I was not given a bill and on making payment by debit card a sum of Rs.192 was deducted which is 75 Rs. more from the original amount 117 (without tax). On the notice out there it was mentioned that VAT has increased to 5.6% I want to know is the...
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R
Rohanpamnani
from Bengaluru, Karnataka
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Foarced for taking

Address:Ahmedabad, Gujarat

Hey'there I m Rohan I have a complaint regarding your services It was about sunday, , Me and my family went at Alpha one mall saw MCDONALDS there We ordered (4-aloo tikki veg) 4-(cokes) But the person taking order was just forcing us . Nd we were foarces to take an another oder(4aloo tikki -2Cokes-3-icream and 2-french fries) When we complaint to him/her they said that ur order had been placed and now cannot be rejected ;( 😡 And...
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G
GANDHARV SETHI
from Kolkata, West Bengal
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Mc Swirl Chocolate

Address:Agra, Uttar Pradesh

Hello, This is to bring to the notice of the authorities to ki fly train the staff, how to pour in the ice cream into the cone. It is to surprise that the cone is full empty. Only the top has the ice cream. They cover the top so brilliantly that the cone remains 80%empty . I noticed in different countries as I travel due to business, in USA you get Vanilla cone it's completely filled even if you ask to top with jelly sauce which...
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H
Harshil Khajanchi
from Silvassa, Dadra and Nagar Haveli
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Delivery of Non veg product even after giving order of a vegeterian product

Address:Ahmedabad, Gujarat

this is to notify Mc Donalds that I Harshil Khajanchi of Ahmedabad, Gujarat, India had placed an order of Big Spice PANEER wrap which is a vegeterian product on 12th June, 2015. This order was for my mother. We are Hindus. Vaishnav Vaniyas by caste. My mother is a pure vegeterian because of her strict belief in religion. The order was delivered. My mother took a bite of the wrap. Once she had that bite, she felt something which was not PANEER....
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U
Uno Sonal
from Mumbai, Maharashtra
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No value for mny

Address:Mumbai City, Maharashtra

Dadar west star mall outlet Order small mac swirl with extra chocolate sauce Inr 42 rupees charged with eighteen for sxtra sauce Given very less sauce topping On asking more gave me a disgusted look and put a bit to shoo me off Disappointed and being my fav sauce ordered it once a week from any outlet Never exp such bad service Walked out unhappy disgusted cheated Photo attached...
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A
aksha11
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetics services by mcd tgip noida sec38 up

Address:Gautam Buddh Nagar, Uttar Pradesh

respected team, as per the invoice no [protected] ref 18 -17/06.2015 22.01.23 my order was placed through drive through, whereas i had ordered for mac econo meal, with one extra burger without tomoto, extra onion, but with the patethic service managment and managers like arjun, it feels shameful to say that, mcd employees are affecting the image of the end no. of cutomers, they dint not put either onion sauce nothing, gave the burger...
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THIS STORY is ABOUT EARTHWORM FOUND IN MCDONALD'S COKE - / DIRTY HYGIENE/ BAD SERVICE/ Arrogant MANAGEMENT/ no RESPECT for the CUSTOMER/ AND MANY MORE -- on 4 TH FEBRUARY 2015 I Was In Kalyan [ Mumbai Maharashtra ] McDonald's Family Restaurant And I Ordered Small Meal. After I Finish My Burger And Half Of The Coke, I Taste Something Weird, I Checked My Coke Glass AND I Found Something Very Dirty AND Weird...
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H
hpharshpatel25
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Not proper cooked food

Address:Ahmedabad, Gujarat

Hello today i ordered one medium aloo wrap value meal, and with it French fries is not properly fried . When i ate some, its like not fried properly . You should take this in consideration. with out proper fried french fries its like not cooked....
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U
Upansh Agarwal
from Noida, Uttar Pradesh
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Illegal Tax Collection / Improver Billing

Address:Gautam Buddh Nagar, Uttar Pradesh

I made an order for home delivery from the Restaurant. The VAT has been charged on the services provided (Packaging), and Service Tax was charged on Complete Bill (including the Ordered products), which is completely wrong. Double Taxing has been implied on Service as well as products (food items) 1) Packing Charges which are applicable for Services Tax, has been additionally accounted for VAT (Illegal Tax / Double Taxing) 2) Product/Order...
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