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McDonald's India Complaints & Reviews

1.8
Updated: Jul 25, 2025
Complaints 1409
Resolved
402
Unresolved
1007
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McDonald's India reviews & complaints page 69

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R
Rajnish kumar
from New Delhi, Delhi
Nov 19, 2011
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Address: Lucknow, Uttar Pradesh

i want to complained about the manager of McDonald Fun-republic, Lucknow his name is Aashish saxena .
today i went to mc donald restaurants and order a maharajah MC burger crew member told me it will take 10 min time, i said OK i will wait
i wait for 25 min. when i asked for my burger, crew person told me to wait for another 10 min. I told him to cancelled my order and his manager Mr.Aashish came he said wait for 5 min and he serve me a uncooked burger with no tomatoes,onion inside the burger.
When i complain for burger he start abuse me.

I request to McDonald company to take some action to keep your loyal costumer.
Aug 13, 2020
Complaint marked as Resolved 
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    rahullrai
    from Gurgaon, Haryana
    Nov 12, 2011
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    Address: Karnal, Haryana

    Dear Sir,

    Mc Donald , when the name comes in mind people expect a best place to visit , eat and enjoy . But the mc Donald in karnal highway is not like that as when you entered in the mc donald the road inside is in very worst position like its damaged , lot of holes on the road even the tyre of the vechiles gotpentchured every ..times , wheel balancing always go out . So please i m requesting you to please do needful to save the name of the company
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      G
      girish2519
      from Pune, Maharashtra
      Sep 19, 2011
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      Address: Ahmedabad, Gujarat

      dear sir/madam

      NAME:ASHOK H VASWANI my employee id MN00024, PF NUM MH/41618/4713,JOINING DATE[protected] RELEVING DATE[protected],I WAS WORKING WITH MACDONALD (ahmedabad/baroda) FOR 5 YEARS AND YET I HAD NOT RECEIVED MY PF AMOUNT,I HAD FILLED THE PF FORM IN APRIL 2010, CONTACTED HR OF MACDONALD THEY TOLD ME THEY HAD ALREADY GIVEN THE NECESSARY DOCUMENTS AND AMOUNT TO PF DEPARTMENT ,PLS DO THE NEED FULL MY CONTACT NUMBER [protected].

      tHANKS&rEGARDS
      ashok h vaswani
      Aug 13, 2020
      Complaint marked as Resolved 
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        J
        Jessllw
        Aug 24, 2011
        Resolved
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        Wednesday (24/8/2011) morning, I bought my breakfast meal (value sausage muffin with medium ice lemon tea) p.s w/out cheese...unfortunately what I got is 'my muffin w/o egg n with cheese. The sadness thing is this my 2nd time got the same meal. This morning, Thursday (25/8/2011) I went back to same branch for purchase my breakfast & I just want to feedback to mcd staff (MJGBAU), she didn't even apologize to me but still show black face..I really disappointed service that mcd staff provide to me.
        Aug 13, 2020
        Complaint marked as Resolved 
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          I
          idli
          from New Delhi, Delhi
          Jul 20, 2011
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          Address: Delhi

          hello, MY NAME IS BISHAN SINGH, I WENT TO MCDONALD'S ALONG WITH MY FAMILY IN NARAINA ON 20/07/2011,@8.30PM TO ENJOY DESSERT,BUT AS SOON AS ENTER THEIR ARE 5 COUNTERS BUT ONLY 2 WERE IN OPERATIONS, I WAITED FOR 10 MIN, THEN I PLACE MY ORDER BUT I WAS REFUSE TO PLACE MY ORDER, I WAS ASKED TO TAKE IT FROM OUTSIDE,I TOLD THEM I AM HERE TO HAVE DESSERT ALONG WITH MY FAMILY BUT EVEN THEN ALSO A I WAS REFUSED BY THE TEAM MEMBER NAMED PRAMOD, WHEN I TOLD HIM FORCEFULLY NO I WANT TO HAVE IT HERE,THEN HE TOOK MY ORDER...I WAS SHOCKED TO SEE THE RUDE BEHAVIOR OF AN EMPLOYEE.
          THIS IS INSULT TO ME IN FRONT OF THE SO MANY PEOPLE, I EVEN TOLD THE MANAGER REGARDING THE SAME BUT NO ACTION WAS TAKEN, PLEASE TAKE NECESSARY ACTION. IF NO ACTION WAS TAKEN I'LL REPORT TO THE CONSUMER FORUM THAT THIS FEEDBACK ID IS OF NO USE. MY EXPERIENCE WAS REALLY BAD

          MY INVOICE NO WAS-[protected],
          CREW ID WAS 14915
          TIN -[protected]
          MY MOBILE NO-[protected].
          Aug 13, 2020
          Complaint marked as Resolved 
          same on you mcdonalds...i have receive an call from mcdonalds side regarding my complaint. i had an long conversation with him, that is of no use, in the end he asked me "sir anything you need"..i am not beggar you , if you seriously feel sorry then could have taken a valid step instead of giving such me anything.
          shame
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            A
            ashpreet
            from Aliganj, Uttar Pradesh
            Jun 20, 2011
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            Address: Gautam Buddha Nagar, Uttar Pradesh

            this is a cheater company .......cheats with freshers not only freshers but also with the employees ............ask a large amount of money for your job security and when d time period is over ..............firing start and hire a new person .......................
            cheater cheater cheater.........................
            Aug 13, 2020
            Complaint marked as Resolved 
            Ya..you are absolutely right. There are many friends of mine who are working in this company. At the time of joining, they were charged Rs.[protected]st installment and after that 10, 000 Rs.), and promised that they will get 2+ lacs per anum. But as the time passes, they all are fired one by one with excuse that they are not performing well.
            no, i am not agree with you. mbit is not a fake company they completed many live project
            Jst see, i[censored] dnt work then any company can fire u out. But i[censored] work hard, then company will definately preffered to keep You. These are all fake rumours, please dnt have a faith on these rumours.
            dear all,

            i am working in MBIT, Noida and it's been 6 months working there as a Jr.Software Developer. I am getting trained on iPhone platform by sr. s/w developers. They are very cooperative and supportive. I think it's a good platform to work here.
            The reason for those guys who got fired from this company is that they were actually not doing their task sincerely.
            so, stop complaining about MBIT, Noida.
            your thinking Absolutely wrong according to me... i `m working inside MBIT... i hav not seen this type which you say..i totally disagree with you.. MBIT is a nice company.. it`s provide me a friendly behavior in IPhone Dept.. and i m happy to join this company.. it`s give me a new platform..and stop dirty words abt it... grrrrrrr :/ ..
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              A
              ashpreet
              from Aliganj, Uttar Pradesh
              Jun 20, 2011
              Resolved
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              cheating on freshers

              Address: Gautam Buddha Nagar, Uttar Pradesh

              this company is a fraud .. they hire freshers and ask for huge amount of training fees (say 40000Rs) ..and assures a job in the same company but as the training is over they start complaining against the emplyee that ends with firing of the employee... and for that they give fake reasons....
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              M
              MG_Noida
              from Noida, Uttar Pradesh
              May 20, 2011
              Resolved
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              Address: Gautam Buddha Nagar, Uttar Pradesh

              Hi ,

              I have placed an order from McD which includes 1 Spicy Mc Chicken with some other bugers. The quality of the burger was too bad and the chiken was very hard to chew. I called the Customer care no. and compliened for the same. The representative initially tried to settle it buy simply apologising but later agreed to replace the burger.

              The replacement burger did not get delivered for 30 mins. Standing in the sunlight for half hour in the month of may around 4:00 PM is itself a punishment.

              I called to the CC again and tried to track the order. but he simply transferred my call to the Store (Mc Donalds in Shopprix Mall, Noida) .
              Mr Jay([protected]) who was superior incharge again tried to settle it by saying ki "Sir hum apko apka burger bhejh dete hain aur kya chahiye!"

              I dont understand the level of mentality this guy has about the service being offered.


              -Manish
              Team Lead Testing
              (Noida)
              Aug 13, 2020
              Complaint marked as Resolved 
              I m not relying on Mc D from on!
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                I
                ivanc26
                from Pune, Maharashtra
                May 15, 2011
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                Address: Maharashtra

                Mcdonalds India does not require customers hence we should not go to them in India, As a regular customer of McDonald overseas I enjoyed the customer service. But here in India the scene is different the customers are just some downtrodden people who are out of place who should not be visiting Mcdonald.
                I visited in dec 2009, McDonald Thane station outlet and Jan 2010 Thane Majiwadi outlet the service was not good with overcrowding etc. I gave the benefit of doubt maybe the place is full hence customer service is not able to cope up.
                Yesterday 15th May 2011 evening 10.15 pm Thane Station Outlet all the counters were vacant, My requirement was softee icecream, the ice cream counter was open it has cash vending counter,no customer was present except the staff there when I approached and asked for the ice cream, his reply go inside and pay, when I went inside there were four counters all of them free I asked the first counter he said go to the next, when I approached the second he said go to next and the last counter told me go out to the ice cream counter and pay, by then I lost my cool and said you must be joking to treat your customer like this. I walked out of the Mcdonald crossed the road and opposite there is hotel it also has softee icecream I purchased the same stuff and walked away with dignity.
                I was in Kuwait and in 2001 as we were in Mcdonald there the attendant is so pleasing infact encouraged my 3 year kid to take part in Mcdonald event where My kid won Al Jabria 2001 from Mcdonald and she had maintained I love Mcdonald, for years I have been a frequent customer and customer service by the philipina ( females from phillipines) are so sensitive to you that they give you the feel of wanting to go again, and yesterday's incident for my kid who wished to have softee at mcdonald has made her resolution never again to visit Mcdonald India. Keep it up Mcdonald I need not worry of my child visiting your outlet your staff is doing a great job to close you down and help us parents.

                But I will bring out to you all Indians it is very pathetic to see Indians manning counters at American Fastfood counters donot know to treat fellow Indians whom they are to serve,so if you donot want your dignity and self respect hurt then stop visiting these outlets.
                Aug 13, 2020
                Complaint marked as Resolved 
                There was typo the date was 14th May 2011 the incident happened
                Sir You are absoloutely correct about your thinking, I am having the same experience in Kamla Nagar, delhi Outlet, where people who say that they are the executives that are being hired by MCDonalds are actually those idiotic people who are not educated and who are actually having no IQ level at all. In short they are human robots, and educated uncivilised labors who are either working for MCDonalds or the franchisee owner whose only task is to print money and no customer satisfaction at all.

                I have had an experience a lot of times in MCDonalds that they are giving me cold food which they have produced it half an hour before and the best part the other people take it for granted and when somebody speaks about it, he looks like a fool in the entire arena.

                This is not there mistake this is the culture and this is how the culture of the people work in here.

                I can happily say that the standard of MCDonalds (Specific Kamla Nagar Outlet, Delhi) have come down and it is worst than the local restaurants.
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                  K
                  kamal sadarangani
                  from Jind, Haryana
                  May 14, 2011
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                  Address: Mumbai Suburban, Maharashtra

                  i am regular customer of Mc Donalds at Vile Parle (W), Mumbai 400 056. My ref no is 6573 2218 under the name Kamal. This evening i.e May 14, 2011, i called Mc Delivery no[protected] at 22.11 hrs. to palce an order. The male executive at the other end, after confirming my address details REFUSED to accept my order, informing me that delivery will be late. i said it is ok with me if it will take 40/45 minutes from Vile Parle Mc Donalds. Still he did NOT agree. i then clearly asked him that i can't palce an order? The executve said No!!! He was NOT even apologetic!!!
                  Is this the way the internationally reputed company conducts its business here in India??? This incidence has shaken me a lot and i will think TWICE before calling Mc Delivery in future!!!

                  [protected]@hotmail.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    swity20f
                    from Mumbai, Maharashtra
                    May 3, 2011
                    Resolved
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                    Resolved

                    Address: Maharashtra

                    Dear Sir/Madam,
                    I had asked for a pure veg burger in Mc Donalds CST branch, and trice we had mentioned it should be veg burger. It was a take away. Still i was given non veg burger and in hurry i ate it half, when i realised that veg burger taste is different, that time i saw the wrapper and noticed it was a Chicken burger. My religion, my soul was offended with their irresponsibility and carelessness. The Mc Donald at CST should be shut down as this has happen in lot of cases also.
                    Please look into this matter as soon as possible.
                    +1 photos
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      V
                      vishaltaneja
                      Apr 18, 2011
                      Resolved
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                      Resolved

                      Address: Haryana

                      To
                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- Mcdonald's Family Restaurant( SRS Mall Sec- 12 FBD.)
                      Employee Name - Vishal taneja
                      Emp. Code - 11531
                      Contact - [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      McDonald's India customer support has been notified about the posted complaint.

                      McDonald's — Food Not Delivered

                      I placed an order on June 19th at 11:30 PM. I was told that I would receive my order in 30 minutes but I never received it. To inquire, I called them up on June 2-th at 5:00 PM. I talked to a girl, Poonam and she told me my order was never placed in the system. I got the call escalated to the Manager (Amit) and he told me that he would listen to the recorded call and will call me back in 15 minutes. I never got a call. this is really frustating. I am put on hold for so long. This is just a waste of my precious money.

                      I hope I will be compensated for this. This issue is a BIG Question in front on McDonald's service standards.

                      Ashish
                      PF Amount not received
                      To
                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- Mcdonald's Family Restaurant( Nirmal Lifestyle mall, mulund, mumbai)
                      Employee Name - Mujahid Zahid Shaikh
                      Emp. Code[protected]
                      Contact - [protected]
                      PF Amount not received
                      To
                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- Mcdonald's Family Restaurant( infiniti mall, andheri(w), mumbai)
                      Employee Name -rahul dattaram kamble
                      Emp. Code[protected]
                      Contact - [protected] joening date- 1/6/2011 to 30/3/2012 pls
                      PF Amount not received
                      To
                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- Mcdonald's Family Restaurant
                      Shop No-2, BH-BLK, Community Centre, Shalimar Bagh, Delhi - 110088
                      +[protected]
                      +(91)-[protected]
                      www.mcdonaldsindia.com..emp name urvi emp code 23644..id [protected]@gmail.com..

                      McDonald's — Stale / Reheated Food

                      Stale / Reheated McSpicy Paneer Burger supplied with takeaway on 24/03/2013 around 8.15 pm.

                      This is the second time this has occured with the same product from the same branch.

                      bafna.[protected]@gmail.com

                      PF Amount not received - Comment #1874848 - Image #0
                      I AM MOHD ABDUL KHALEEL.I WORK IN SHAMSHABAD AIRPORT HYD. IAM NOT GET PF AMOUNT EMPLOY CORD NO. SM00001 MY PHONE NO;[protected]
                      Dear sir

                      I am babu laft 2 months before i apply my pf amount details still date i am not receiving my PF amount kindly arrange the cheque...

                      Thanks & regards
                      Babu.s

                      ADDRESS
                      MC'donald's family restaurent
                      shoolagiri
                      hosur
                      tamilnadu
                      635109
                      dear sir
                      myself malhotra dipika n i was worked mcdonalds company with 2 years n i left my job in april 2015 n submit my pf form in july 10 2015 with all formalitis but i still date i am not receiving my pf amount .who is responsible for pf i know very well employee get their pf amount in 90 day after left their job.n i have 240 days to left job n nobody giving me right response so please i need my pf who is my right n i also want my xtra interest to my pf amount because i face so many problem for solution of pf so please kindly arrange my pf amount in account

                      thank you
                      dipika malhotra


                      address
                      Mcdonalds family restaurants
                      ashram road
                      ahmedabad
                      gujarat
                      To

                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- McDonald's Family Restaurant( inorbit mall Hyderabad.)
                      Employee Name - parmata rani
                      Emp. id - [protected]
                      Contact - [protected]
                      (i already apply my pf but i didn't receive anything please kindly sanction my pf)

                      Air-conditioned not working

                      Hi this is Rahul mhatre I had visited many McDonald's but Vapi McDonald's is the Worst McDonald I had ever seen please make some discipline in this McDonald this it
                      dear sir,

                      My name is Vikas tiwari and my employee code is [protected]. I left the organization no November, 2015
                      and still i didn't received the PF amount.
                      And it's before I have apply for 2 times for regarding the PF and now it's approx 10 months happening.
                      Please solve the problem

                      Regards,
                      Vikas Tiwari
                      dear sir,

                      My name is suryakant chandekar and my employee code is [protected]. I left the organization no 31st decmber 2016
                      and still i didn't received the PF amount.
                      And it's before I have apply for 4 times for regarding the PF and now it's approx 10months happening.
                      Please solve the problem
                      Suryakant Chandekar's reply, Jul 1, 2017
                      my contact number 8693035702
                      To

                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name- McDonald's Family Restaurant( miracle Andheri ( w) .)
                      Employee Name - Aniket Deepak Chikane
                      Emp. id - [protected]
                      Contact - [protected]
                      Pf no - MH/41618/34971
                      (i already apply my pf but i didn't receive anything please kindly sanction my pf)
                      McDonald's India Customer Care's response, Oct 11, 2017
                      Verified Support
                      Dear Aniket Deepak Chikane,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id and detailed concern at [email protected] and our team will take this ahead.

                      Regards,
                      Team Mcdonald's
                      TO,

                      P F Commissioner

                      Sub :- PF Amount not received

                      Organisation Name-McDonald's family restaurant(MUMBAI-THAKUR AVIATION, KANDIVALI EAST)
                      Employee Name-Madhuri Hiralal Sonawane.
                      Employee. id-[protected].
                      Contact no.-[protected]
                      PF NO.-MH/41618/0026541
                      My mail Id- [protected]@gmail.com
                      (I already apply my pf but i didn't receive anything please kindly sanction my pf)
                      To,

                      Pf commissioner

                      Sub - PF Amount not received

                      Organization Name - Macdonald Family Resturant (Hardcastle pvt. Ltd. Sarnobatwadi Kolhapur)

                      Employee Name - Rohit shekhar kamate
                      Employee id - (protected)
                      contact no. - (protected)
                      (I already apply my pf formbut i did not receive anything please kindly section my pf
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                        A
                        AGRAWAL PRATEEK
                        from Delhi, Delhi
                        Apr 17, 2011
                        Resolved
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                        Address: North Delhi, Delhi

                        I have placed a order with mcdonald kamla nagar at 09:23 pm on 17/4/11 for 1 mcaloo and 2 chicken mcgrill with a total amount of Rs 127.But after waiting for more than an hour i called up again at 10:30 pm and they told that no order is placed with this no.([protected]).I hope that appropriate action will be taken as my precious time and money was wasted in placing order with mcdonalds.I demand compensation.

                        Thanking you
                        PRATEEK AGRAWAL
                        AND
                        KUNAL CHHIKARA
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        McDonald's — No Delivery

                        I had placed an order at about 12:30 p.m from my office. Apart from the 30 minutes it took to settle the order with the guy at the other end, I waited for an hour for the order which was supposed to reach within 1/2 hour. At 2 p.m., I called up their customer care to check the status of the order and was told that the delay was due to the unavailability of riders and that the the order's been despatched and should be there within 15 minutes. Till 2:40 p.m.there was no sign of the order or the delivery guy, so I called up again, only to be told that the order would be there in 15 minutes. I registered a complaint and all and they even forwarded a complaint number (which I suppose is as useless as the order number). They also promised me that their store manager would call me back in "a few seconds". The seconds and minutes came and went and its 3:47 now- 2 hrs and 17 mins from the time I should ahve received my order. And 1 hr from the time I should have received a call from the manager. So far I haven't had any issues with McDonald's and I have been to their outlets in other cities. Is it just that the Hyderabd outlets have no service to speak of?
                        I placed an order under no. 0434 and the bill amount was 214 with charges. After placing the order the calling team called back after 15 minutes informing us that the order could not be placed even when it already was(without it we would not have received our order no). While seeking explanation for why the order was accepted in the first place she put the phone on hold and then hung up. I called back and they accepted the order for the second time but again the same thing happened when my order was cancelled after 20 minutes. This was really inappropriate as i was humiliated in front of my colleagues.

                        McDonalds — regarding delivery

                        complaint is that there is no home delivery in govind puri area of new delhi.this is inconvenient for the residents living in govind puri.
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                          suvgupta
                          from Mumbai, Maharashtra
                          Apr 14, 2011
                          Resolved
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                          Address: Mumbai City, Maharashtra

                          Order No.150288 dated 14/04/11 was placed at 14.27 PM. This food was for our lunch including my daughter.This was promised to be delivered in 30 minutes. The delivery boy came after 85 minutes ! Is this McDonald service ? He told me u speak to our customer care. I called 66000666, was kept onhold to get a proper reply for 11 mins, thereafter, I was told ... what can we do , you HAVE to make full payment, Manager is busy, he will call you........... So, is there any justice for such injustice and harassment to us and my child for this abnormal delay in service and thereafter harassing customers on phone too ? NEED JUSTICE.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            msrinureddi
                            from Ahmedabad, Gujarat
                            Apr 14, 2011
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat

                            It was a sudden surprise for me...even you can check the same when you visit any Mcdonalds. It was a premium cheating of the customer.

                            I had took a meal from Mcdonalds. When the order was delivered I found the coke served was not up to the mark as mentioned on their glasses. When I questioned on the counter the lady simply added ice cubes with speed and gave it to me. The I realized myself a small story which all o[censored]s might have studied in our primary classes.....The Intellegent Crow, where to bring the water in the pot he crow will bring small stones and puts to get the water up.

                            Later I realized they add half of the glass with Ice cubes and then fill it with Coke or any other drink, when I asked the guy to transfer it to another glass without ice cubes it was almost half, i.e. instead of 500 ml it was about 300 ml, the rest is water (ice cubes). When I questioned he gave me a fresh coke without ice.

                            However I would like to bring to all the customers notice that when the coke is served chilled why they need to add ICE CUBES that too half of the glass....PLEASE BE CAREFUL ABOUT THESE KIND OF "PREMIUM CHEATING" by these INTERNATIONAL COMPANIES and question them. I think they should stop these kind of practices and respect the customers money.

                            Why I am writing this is to bring in PUBLIC AWARENESS about these kind of "PREMIUM CHEATING" done by the BIG BRAND COMPANIES. Be Careful....today it is Mcdonalds and tomorrow it may be the other.......
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Nivvedan
                              from Pune, Maharashtra
                              Apr 11, 2011
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              I had been to the McDonalds branch on Colaba Causeway on the 10th of April 2011 with my friends for my birthday party. We were around 20 people and were just trying to figure out where to be seated. I asked the manager if it was possible for us to get seated together. He instead shouted at us "Get seated somewhere right now or just GO BACK".

                              We were all highly offended by the treatment given to us. Maybe it was a sunday and was a bit late but that doesn't vouch for the manager shouting at customers. We ordered for around Rs. 7000 that day and in the middle of the order I was told that they didn't accept any cards. And they manager actually shouted at us again for not having 7000 in cash. There was no signboard whatsoever saying that they didn't accept card. I had to go to an ATM in the middle of my order.

                              Such people should be dealt with seriously or McDonalds will soon be out of business in Mumbai.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                PIONEER.SHANU
                                from Muzaffarpur, Bihar
                                Mar 10, 2011
                                Resolved
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                                Resolved

                                Address: Haryana

                                my couopans not delivered pls delivered my coupans at my adress is 491 KHALSA COLLAGE ROAD YAMUNANAGAR HARYANA YAMUNANAGAR
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Neel4ur
                                  from Mumbai, Maharashtra
                                  Dec 29, 2010
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I placed an order for Cold Coffee and Large Fries with McDonals, order no. 1774, at 9:31 p.m. today, December 29, 2010. The nearest McDonalds is hardly 10 minutes from my place. Yet it is more than one hour and the order is yet to come.

                                  Top it up with the fact that their call-centre refuses to pick up on the extension provided for checking order status. So, I had to call on the New Order Extension and lodge a complain. The excuse given was lame and timid, "The rider is on his way, sir! Would be reaching you any moment!' Probably they just don't care for the time of the consumer.

                                  McDonald's McDelivery sucks big time. Don't ever order there!

                                  Neel
                                  Lower Parel
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  The relevant McDonald Outlet is in Phoenix Mills. Called the Customer Care again...reply is the same. Strongly suggest against using this service...this is disgusting!
                                  1 hour 15 minutes and counting!!!
                                  Order no.16703
                                  complaint no. 82090

                                  I paid 25rs for 29minutes delivery still it reached only after 1hr 45 mins.
                                  My order number is 66289, it has been an hour for a 5 mins distance
                                  I am paying delivery charges!
                                  What is the point of paying????????????????????
                                  The are the worst delivery system in the world, they don't even respond to complaints and the numbers they have for customer service are wrong so you don't even get through to them really disgusting !
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                                    J
                                    joyee
                                    from Bhimunipatnam, Andhra Pradesh
                                    Nov 18, 2010
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Hello to who ever it may concern
                                    On 18th of November 2010 there was a birthday party celebrated in mc donald Hyderabad (city center)7:30 TO 9:00.The package was 199.We were not served the soft serve, the happy meal toy, and the birthday boy card(i leave the decoration part since that will be debatable).We even dont have the bill since it was not given to us.
                                    If you really want to improve this service then do rectify it and sue the manager for the deed.We dont want a refund of money but make sure that MY FAMILY FRIENDS AND COLLEAGUES WHO WERE THERE IN THE PARTY AND SEEN THIS CHEATING WILL NEVER CONTACT YOU FOR THEIR PARTY REQUIREMENT .
                                    TOTALLY DISSATISFIED
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Mcdonald — awaiting

                                    Sir,
                                    my name is manabendra das.i received one message from TD-McDonald on 21th may.the content of the message was that my mobile number have won 625000 pound in McDonalds International Mobile Aid-Promo.according to their advice i also contact with their email id [protected]@live.com to claim.but till now i get no response from them.it's very disappointing to me.i have full right to know about it.therfore i complaining to you.so please tell me what to do.
                                    dear Mac-D,

                                    I am A.banazeer .today i received one message from TD-McDonald on 21th may.the content of the message was that my mobile number have won 625000 pound in McDonalds International Mobile Aid-Promo.according to their advice i also contact with their email id [protected]@live.com to claim.but no response.how i contact with u.its true or not.
                                    HI DEAR FRIENDS,

                                    IT'S TRUELY SCAM ABOUT ALL YOUR WINNING NOTIFICATIONS,

                                    THIS IS VERY SIMPLE TO TAKE ANY DESIRE SMS GATEWAY NAME AND YOU CAN SEND ANYKIND OF MASSAGES BY COST OF 2 TO 5 PAISA

                                    THEY ARE MAKING FOOL I[censored]'LL CONTECT THEY DEMAND PROCESS FEEES IN LACS OF RUPEES AND IF YOU GIVE HIM THEN...TATA BYE BYE SEE U...

                                    WELL MY SELF "MUKUND PITHADIYA"

                                    I AM RUNNING BUSINESS IN PAN INDIA

                                    WE ARE MAKING INVESTMENT TRIPLE IN 5 YEARS WITH 100% LEGAL AGREEMENT DOCUMENTATIONS,

                                    WE ARE INDIA'S FASTEST GROWING CORPORATE AGENCY OF RELIANCE LIFE INSURANCE

                                    WE ARE SELLING CHEAPEST RATE DOMESTIC FLIGHT TICKETS WITH GIFT OF FULL PAID HOLIDAY PACKAGE FOR FAMILY & 5 LACS ACCIDENT INSURANCE,

                                    FOR MORE DETAILS KINDLY CHEKCOUT OUR WEBSITE
                                    www.lifecarebiz.com
                                    MAIL:mukund.[protected]@lifecarebiz.com


                                    WE LIFECARE

                                    MUKUND PITHADIYA
                                    My dear friend, i contact wp.[protected]@gmail.com, they asking 38, 000 rs.Is it true? please contact me immediately.my email [protected]@live.com

                                    Food didnt get delivered, money deducted

                                    McDonalds Kammanhalli deducted the money and didnt deliver the order. Called them the customer service representative was rude and said we cant do anything and to contact the stores
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                                      S
                                      suryansh.khanna
                                      Nov 10, 2010
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                                      Address: Central Delhi, Delhi

                                      Hi,

                                      I am writing this complaint after having faced several instances of improper service by McDonalds.

                                      I want to start by saying that although I respect the McDonalds brand, being probably the best fast food chain in the world, the outlets in India, being managed by Indians, cannot stand upto the international quality and standards for which McDonalds is known.

                                      I went to McDonalds' CP outlet (adjacent Shivaji Stadium) this weekend and ordered burgers worth Rs. 200. I had specifically told the person at the counter that I have had poor experience with McDonalds in terms of the quantity of mayonnaise and the freshness of Lettuce leaves. The guy said that 'we follow a standard single gun shot for putting mayonnaise and the lettuce leaves are fresh'. However when I took the first bite and opened it, only 1/4th of the burger was filled with mayonnaise and rest 3/4th was completely blank (Seems like even a brand like McDs could not avoid the Indian mentality of compromising quantit/quality to save costs). And the lettuce leaf in the burger seemed stale (it was nothing like the one shown in advertisements). I felt like I was robbed of Rs. 200 (had I eaten the burgers in the outlet, I would have fought for it).

                                      Also, the person who took my order told me that it will take 5 mins for the order, while I actually had to wait for more than 15 mins.

                                      This kind of service should be brought to the notice of senior officials at McDs. Hope this complaint opens their eyes.

                                      A loyal McDs fan.
                                      Suryansh
                                      Email: suryansh.[protected]@gmail.com
                                      really worst customer service
                                      worst customer service i have never seen like them
                                      WESTRIDGE MCDONALDS- GREENSBORO NC

                                      I REALLY can't believe that these people allow their employees to treat their customers as they do. THEN when I attempt to make a complaint through the McDonalds Corporate site, there's no e mail address and none of the employees in the corporate office had a clue, citing "I never do this (look for the e mail address).. sooooooooooooooooooo..."

                                      This McDonalds is disgusting. The employees are complete [censored]s. I drove through, KNOWING it would again be a crappy experience as it never changes...but I was in a hurry and my granddaughter wanted a happy meal. Happy for her, miserable for me EVERY TIME I go in there.

                                      Each time I wait at least 6 months before I return and each time it's the same. Some of the employees are the same, but generally they just continue to hire trashy smart mouthed jerks that have no idea what customer service is. Nor do they care, they wouldn't mind eating there, but they sure as hell don't want to WORK. And they get real nasty when they have to work.

                                      Today was something new. Before now it's been black and blonde weave in my quarter pounder and when I took it back they refused to give me my money back and told me to "deal with it because I had taken a bite out of it"... THAT'S WHEN I FOUND THE WEAVE, . WHEN I TOOK THE BITE AND PULLES A PIECE OF 6 FT WEAVE WITH MY TEETH. Another time, I asked for an unsweet tea with Splenda, so I receive a sweet tea with Splenda. I let the manager know that I was diabetic and he decided to educate me with all of the things his daughter taught him about diabetes, like I needed a coach and like he had a clue.

                                      Today!... I drive through and paid 14.00 for my supply of Alpo from McDonalds and get to the next window within seconds and was asked what my order was. I sat there looking at that girl and asked her if she was serious. She said "nevermind" and closed the drive through window.

                                      Then they send a to the window with a happy meal and asked me the drink. A 14.00 happy meal??? I don't think so. They didn't explain that they didn't find the order, they just kept bagging things and handing it to me in hopes they would get lucky. I finally asked what was going on. The black girl in the window began the bobbling head and ebonics speak, letting me know in some lame way that I wasn't cooperating in giving the order which I had just ordered and paid for at the window behind me, "SSSSSOOOOOOOO" ... ( "sssssssooooooooo", I guess means, since I didn't understand that they had lost my order I was the ) They handed me some more things that weren't part of my order, I corrected that eventually. I hate myself for not getting my money back and leaving.

                                      I asked her what they were doing, she said "Weyah, we rrrraced yer odah, so if you don't tayell us what it iyahs, you don't git it!" So I told the smart my order and she flung it out the window at me and asked if there would be anything else... I said "yeah, a decent manager." She started screaming at me out the drive through window and said "Weyah, they aint no manajah heeyah toooodaaaayyyyy." I told her that was obvious, and I started to pull out, I looked in my rear view window and she was hanging out the drive through window screaming something, I couldn't decypher her obvious educated diatribe but I do know that place was busy inside and out and I know the people behind me had to have been in sheer amazement. Probably several of the customers inside as well.

                                      I cannot believe that this McDonalds can't locate people who are willing to treat people with respect. Apparently the owners, the Smith's. ( All of the McDonalds here have owers with the last name of Smith as posted on the signs, I wish I would have written that information down, I would have called them and met them there to confront that little wench in person with the owners present) ... the owners just assume they'll gain another customer for every one that they lose at the hand of the most ignorant, incompetent, overbearing, trash that they choose to hire.

                                      I cannot IMAGINE allowing this crap to happen over and over again. And it does! I'm not alone in this. There is ONE person there that is a decent human being. Everyone else sucks right up to the management.

                                      So again, I'm out of there.-- Oh and Carly, in the main office was equally as incompetent. Couldn't locate an e mail address for me to send a written complaint to, so with that, I just decided maybe it's best to take it public.She too was rude. Typical ignorant McDonalds material. I went through there on 12/15/10 at around 1:50 PM just in the event the owners of this place happen to care at all and would like to see who was on at that time.

                                      Just a little tip to the who couldn't figure out the order. Perhaps you may have considered going to the woman who took my order and my money and ask her what my order was once you "rrrrrrraced it". She most likely could have been of assistance to you.

                                      I was an for not handing them the receipt and demanding my money be returned. But hindsight is always 20/20. I just won't go back. Not ever. There are WAY too many options in this town. The last time I saw management like that in a restaurant, the place lost most of it's business and had to put complete new management in there to survive. One last thing. My quarter pounder was burned on the outside, raw on the inside, I didn't get my drinks because sitting there bathing in the stupidity was so overwhelming I had to get out once the cow started screaming as if my being there keeping her in a job was an inconvenience... there were black burned meat crumbs all over the bottom of my burger bun from the grill and the fries were cold. YUMMY!

                                      Kathy and whoever her husband, Mr. Smith is... better take a good long look at the that can't even handle working at McDonalds. If there are enough people like me that are that adversely affected, you WILL lose your business eventually.

                                      Cici's Pizza or Pita Delight for me, the next time I want to dine on that side of town. They ALL care about their customers. None of the trash from that McDonalds would ever be hired into places like these. I would be safe there. I spend alot of money out as I work 2 jobs. You pigs will NEVER see another dime of my money. It's Alpo for humans anyway.
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