McDonald's India Complaints & Reviews

My invoice number is [protected], I went to McDonald’s and redeem the order of 2 iced coffee at 198 with redemption code, 8901, and asked the cashier man, raaj pal, if I can have a chocolate chip muffin for 49 rs, because of the ongoing offer, and the cashier said yes and charge me 250 rs for that, when I went to fetch up my order, the cafe man told me, my order is for 1 coffee only not two .. and I showed him my activated coupon.....

I ordered sprite from McDonald's and it did not reach me, As soon as I read the bill for conformation I saw it written clearly over there, but it did not arrive...

Hi,
This is Amit Kumar. Have placed an order twice on 2nd Nov 2022 from amazon pay which were failed through McDonald mobile app. From the app, I can see that the refund has been initiated for both transactions, but it has not yet come to Amazon Pay. Had a discussion with Amazon customer service. They are looking RRN number for the same which in not available in the mobile app payment history. Have attached the screenshot for the...

I had ordered from McDonald's delivery app on 25th and 30th nov 2022 respectively and paid using Amazon pay UPI, money got deducted but order not placed 21 days passed yet refund not received my 827 rs. Stuck with you guys . Mailed 3-4 times and called your head office to Mr. Prasad who confirmed me refund and a call back from customer service but still nothing. I need my money back . Never ordering from mcd app again for sure horrible experience...

I paid ₹554 for a failed order at Mcdelivery app on 27th November 8:16 pm ist with UPI transaction ID: p[protected]. I have been struggling to get my refund by writing regular mails at [protected]@mcdonaldsindia.com

Please help me get my refund ASAP....

Hi,
I have placed an order on mcdelivery app and the payment was successful on googlepay app and amount was debited from my bank account but on mcdelivery it showed my payment was failed and order wasnt failed. I tried reaching customer service but no help.
Kindly let me when will the refund be intiated. I have attached my google pay screenshot....

I have paid 203 rs for my meal online they said that my payment was delayed so then I paid in cash, and they said that my money will be returned online in 2 days but it has not returned yet, I have even called manager so many times but nothing was worth my time such a big company but have low refund policies, I want my money back as soon as possible ......

Today I placed an order but i did not received it that why I asked to cancel it but till now my refund not initiated to my account...

I first ordered and got my order wrong and i had to cancel my order for which I haven't got refunded yet and then I ordered again for which the payment went through but the order didn't get placed and it isn't showing the order on my mcdelivery app . Please resolve this ASAP...

It's almost 20 days I have not received my refund, my account was twice debited for Rs. 209 each for transa ction failed at their J M ROAD pune OUTLET on 20th November 2022, same time I have shown my bank statement to the billing staff, he informed it will reverse in next 48 hrs, I have mailed so many times but all in vain they simple reply our team will contact you soon. Such a big brand have very poor refund policy. Till date I have not...

I have a complaint about the Mc Coke Bottle (Reusable). I have ordered from McDonald's a couple of times and I have recieved a coke bottle and it has always been so hard to open as the lid is so tight. And when I finally managed to open the lid, it explodes and there will only be 1/4 of the coke left. I'm disappointed with it. I suggest that the coke be sent in a can which can be easily opened....

They did not print my order and kept my meal ready not knowing it was mine after I complaint they told me I am making your meal and they made a wrong meal and My order was kept already there and no on told me after I tool it it was all cold that's not fair...

It's almost 20 days I have not received my refund, my account was twice debited for Rs. 209 each for transa ction failed at their J M ROAD OUTLET on 20th November 2022, same time I have shown my bank statement to the billing staff, he informed it will reverse in next 48 hrs, I have mailed so many times but all in vain they simple reply our team will contact you soon. Such a big brand have very poor refund policy....

Yesterday I ordered one meal of aloo tikki burger and with one aloo tikki burger added on. But when i take away the order and reached home then i got to know that they just given me the meal and not the burger although i paid the money of that burger also...

Jai Hind, Jai Maharashtra,

Etymologically, litter means rubbish carelessly dropped or left about on a footpath & especially in public places. Sadly, Mcdonald's shops are found littering the road or any other public place with impunity.

The Mcdonald's shop in front of the Municipal commissioner bungalow in Patlipada thane west, Maharashtra clears its surroundings and put all the waste on the footpath, which makes...

Hi there, my name is Shane. I ordered burgers on McDonald's delivery app, however the money was deducted but the order was not successful, assuming that I will surely be refunded, I ordered again the same but same issue happened again. The order totalled INR 1206.00.

When I contacted the store they said it will be refunded in 7 days. The mcdelivery app says refunded but money is STILL NOT CREDITED IN MY AMAZON PAY BALANCE.br...

Hi, I received wrong order from Mac Donalds ambience gurgaon through zomato, they're not picking up my call and even zomato is unable to contact them. Please go through the attached picture for the reference....

Hi I'm Rahul, once I had gone to Zirakpur Paras Down Town Squar MCDonald's Company with my family, i was asking about burger prices respectively but a lady wearing grey uniform black skin color behaved very cheap and silly behaviour i asked burger price 4 times but she didn't replied my but when I asked 5th time she shouted at me very silly and cheap behave then I came back without buying burger i didn't like her silly and cheap behaviour,...

Staff from cleaning department.. i dont know her name but she has very very bad language plus behaviour.. she is very cheap lady…she don’t know how to talk with old age women.. and they 3 4 ladies of cleaning department they are making fun of all the customers.. plzzz change ur cleaning department ladies staff . She dont know how to respect old age women .. and and she speaks kya gharme yhi karte ho yhi sikha h ky yhi tamiz hai ?? So...

I have made 2 transactions of 289rs on 12th nov 2022 but the order did not go through, and the refund is still not credited in my account it says refund initiated....