[Resolved] Mcdonald's India — your service and product

Purnima Priyadarshini

Address:

736,near Tata motors, kundanhalli road, Brookfield, banglore, 560066

I ordered veg from 1 mcd in brookfield.

They delivered chicken burgers instead of veg burger, despite knowing that how veg and nonveg are strict dietry rules in india.
Last time my item was missing, this time non veg in place of veg.
When i call the outlet they are unresponsive, they called after 30 mins and very very rude staff, no apologies.

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Jan 21, 2020

Complaint marked as Resolved

They called and apologiesed, also sent the correct veg items.

McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Purnima,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

saidulu chittaluri

from Bhimavaram, Andhra Pradesh

Organisation Name :- McDonald's Family Restaurants (Vijayawada, Inner Ring Road)
Employee Name :- Saidulu Chithaluri
Employee Code :- [protected]
Contact No:- [protected]

as3

Packaging material using in the take away bags are very poor. Packaging material having the bad smell.

McDonald's India Customer Care's response, Feb 6, 2020

Verified Support

Dear Customer( as3 ),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

Cuc

Hello i had done franchise enquiry on website the person contacted me told to fill up form n submit documents i did the same n also told to deposit 55600 rs then the team will come to visit the location he said now he is saying pay 5lacs franchise fee ..he is fraud...

Naren2020

I worked at GIP mall Noida mcdonalds India in[protected].
But I haven’t received my pf in my account yet.
Please do something positive.

[protected]@gmail.com
Employe id 28829.