Mcent — my points of mcent browser were restarted

 
2 Reviews
Khalapur, Raigad District, Maharashtra, India
 Meet1qq on Feb 23, 2019
My 3000000+ points were reduced to 10000.
I didn't redeemed them nor did anything to it.
I was really saving them from a long time and i just lose them.
Please look into the matter as soon as possible.
I was planning to redeem it on the day and i checked it that my points were reduced.
I tried to use the points on a bigger plan and it was just a few hundred points away from redeem but the next day i saw the balance of the points were reduced and i even sent a mail and didn't got any response.
Please help me get back my points so i can redeem them and get back what i deserve!

Complaint Status


[Feb 23, 2019] mCent customer support has been notified about the posted complaint.
Updated by Meet1qq, Feb 23, 2019
I complained about it earlier and yet no a mail or anything is sent to me.
Please sort this out as soon as possible.
Updated by Meet1qq, Mar 02, 2019
There is no action taken for my complain.
I'll be thankful if the issue will be sorted out soon.
Updated by Meet1qq, Mar 03, 2019
No response received from your end.
I'm looking forward to use the application but if only this issue will be solved.
I expect a solution within the week please.
Updated by Meet1qq, Mar 22, 2019
I'm a user of mcent browser. A few months ago nearly January 2nd or 3rd week my points were 0. I've not reedemed anything because I was going to reedeem that specific plan and when I had enough points to reedeem that plan that day itself the points were restarted. I need back my points.
Ive complaining about it from 2 months..

my points of mcent browser were restarted
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Im sooo much disappointed..
My earned points just got to 0 without redeeming them..
Meet1qq's [Complaint's author] reply, Mar 22, 2019
Help me to get my points back

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