Mdindia Healthcare Services — CCN No MDI3447853. The claim has been settled for Rs 27186 /- and paid on 05 Oct 17. but not credited even after multiple complian

Address:

39/1 Everast colony , mogappair east ,chennai -37

From: VIVEKANANDAN V-CM-ITD-CO
Sent: Saturday, October 19, 2019 14:35
To: '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@mdindia.com'
Cc: '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@yahoo.co.in'; '[protected]@mdindia.com'
Subject: FW: CLAIM AMOUNT NOT CREDITED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear Sir/Madam,

Subject : CCN No MDI3447853. The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017.

Refer to my repeated request over phone/various mails/in person submission for past 2 years, the reversal of my settled claim amount (bounce back claim) is not credited to my accounts. The issue was pending for past 2 years and still not resolved( please find the trail mail and your assuance) . Once again I appeal to you for taking necessary action at your end & kindly arrange for recredit of pending claim amount.

Refer to above claim submitted on September 2017, I have been informed that the claim amount was already sent to My CC A/C- [protected], IOB, CO staff branch Chennai.But the above CC account was already closed and branch is informed that they have not received the claim amount of Around Rs.27000/-. In this connection, i have already submitted the letter to re-credit the amount to my following SB account


SB A/C -Number - [protected]
NAME - Vivekanandan. V
BRANCH NAME - KOMARALINGAM
IFSC CODE - IOBA0000168

I request you to re credit the amount to my SB account -[protected] and also I have AGAIN submitted Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168 in many times at your office and also Viz EMAIL

1. scanned copy of first page of passbook-– SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) .
2. Statement of Closed A/c -[protected] from 01- jan- 2017 to till date or date of closure.
3. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch)

Despite my multiple request and remainder, There is no progress in the above issue, . Request you to expedite the same.

Vivekanandan V
Chief Manager
Indian Overseas Bank
ITD, CO, Chennai-2.
[protected]
[protected]
[protected], 9301

From: VIVEKANANDAN V-CM-ITD-CO
Sent: Monday, July 15, 2019 19:07
To: MDI - Koshy George / Operations / MDIndia / Chennai Branch; '[protected]@mdindia.com'
Cc: VIVEKANANDAN V-CM-ITD-CO; '[protected]@mdindia.com'; '[protected]@mdindia.com'; 'vivek velusamy'; '[protected]@mdindia.com'; '[protected]@mdindia.com'
Subject: RE: CLAIM AMOUNT NOT CREDITED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear Sir/Madam,

Subject : CCN No MDI3447853. The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017.

Refer to my repeated request overphone/various mails/in person submission for past 2 years, the reversal of my settled claim amount (bounce back claim) is not credited to my accounts. The issue was pending for past 2 years and still not resolved( please find the trail mail and your assuance) . Once again I appeal to you for taking necessary action at your end & kindly arrange for recredit of pending claim amount.

Refer to above claim submitted on September 2017, I have been informed that the claim amount was already sent to My CC A/C- [protected], IOB, CO staff branch Chennai.But the above CC account was already closed and branch is informed that they have not received the claim amount of Around Rs.27000/-. In this connection, i have already submitted the letter to re-credit the amount to my following SB account


SB A/C -Number - [protected]
NAME - Vivekanandan. V
BRANCH NAME - KOMARALINGAM
IFSC CODE - IOBA0000168

I request you to re credit the amount to my SB account -[protected] and also I have AGAIN submitted Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168 in many times at your office and also Viz EMAIL

1. scanned copy of first page of passbook-– SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) .
2. Statement of Closed A/c -[protected] from 01- jan- 2017 to till date or date of closure.
3. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch)

Vivekanandan V
Chief Manager
Indian Overseas Bank
ITD, CO, Chennai-2.

From: VIVEKANANDAN V-CM-ITD-CO
Sent: Wednesday, April 10, 2019 19:29
To: 'MDI - Koshy George / Operations / MDIndia / Chennai Branch'
Cc: '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@mdindia.com'; 'vivek velusamy'; '[protected]@mdindia.com'; '[protected]@mdindia.com'
Subject: RE: CLAIM AMOUNT NOT CREDITED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear Sir/Madam,
Thank you very much for your reply, pls find my first page of passbook for disposal at your end .
Vivekanandan V

From: MDI - Koshy George / Operations / MDIndia / Chennai Branch [mailto:[protected]@mdindia.com]
Sent: Wednesday, April 10, 2019 15:55
To: VIVEKANANDAN V-CM-ITD-CO
Cc: [protected]@mdindia.com; [protected]@mdindia.com; '[protected]@mdindia.com'; '[protected]@mdindia.com'; 'vivek velusamy'; '[protected]@mdindia.com'; [protected]@mdindia.com
Subject: RE: CLAIM AMOUNT NOT CREDITED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

This message originates from outside our Bank. Please be Extra Vigilant before you click on a link, open attachments or reply.
Dear Sir,
We are in receipt of your grievance.
Kindly provide first page of passbook of your active account No [protected] or cancelled cheque with name printed on it.
This is a part of ECS which is missing in the attachment

Thanks & Regards,
Koshy George
Sr. Manager Operations
MDIndia Health Insurance TPA Pvt. Ltd.
Guna Complex, New Door No. 443 & 445,
Old Door No. 304 & 305, Annasalai,
Teynampet, Chennai – 600018
Mobile : [protected]
Toll Free:[protected]
Visit us @ www.mdindiaonline.com.
To know the claim status, please SMS “Status ” to [protected]’and get current and further timely updates on the claim.

For more information please log on to www.mdindiaonline.com OR Contact on Toll Free number :[protected],[protected].
OR Download MDIndia Mobile app @ http://goo.gl/WG4UnF for updates

From: VIVEKANANDAN V-CM-ITD-CO [mailto:[protected]@iobnet.co.in]
Sent: 10/April/2019 3:35 PM
To: '[protected]@mdindia.com'; [protected]@mdindia.com
Cc: [protected]@mdindia.com; [protected]@mdindia.com; '[protected]@mdindia.com'; '[protected]@mdindia.com'; 'vivek velusamy'
Subject: CLAIM AMOUNT NOT CREDITED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear Sir/Madam,

Good day to you,

Subject : CCN No MDI3447853. The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017.

Refer to my repeaded request overphone/various mails for past 2 years, the reversal of my settled claim amount (bounce back claim) is not credited to my accounts. The issue was pending for past 2 years and still not resolved. Once again i appel to you for taking neceassary action at your end & kindly arange for recredit of pending claim amount.

Vivekanandan V
Chief Manager
ITD, CO, Chennai-2.
[protected]
[protected]
[protected]

From: VIVEKANANDAN V-CM-ITD-CO
Sent: Monday, October 15, 2018 15:30
To: '[protected]@mdindia.com'; '[protected]@mdindia.com'; '[protected]@mdindia.com'
Cc: 'vivek velusamy'; GOPALAKRISHNAN R-CM-ITD-CO
Subject: ECS MANDATE ATTACHED : LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Subject: LONG PENDING ISSUE : Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear sir/Madam,

Good day to you,

Subject : CCN No MDI3447853.The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017

Refer to above claim submitted on September 2017, I have been informed that the claim amount was already sent to My CC A/C- [protected], IOB, CO staff branch Chennai.

But the above CC account was already closed and branch is informed that they have not received the claim amount of Around Rs.27000/-. In this connection, i have already submitted the letter to re-credit the amount to my following SB account

SB A/C -Number - [protected]
NAME - Vivekanandan. V
BRANCH NAME - KOMARALINGAM
IFSC CODE - IOBA0000168

I request you to re credit the amount to my SB account -[protected] and also I have AGAIN submitted Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168 in many times at your office and also Viz EMAIL

1. scanned copy of first page of passbook-– SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) .
2. Statement of Closed A/c -[protected] from 01- jan- 2017 to till date or date of closure.
3. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch)

kindly do the needfulKindly do the needful.

Thanking you,

Vivekanandan V
Indian overseas Bank
CO, Chennai-2
[protected]
[protected]
[protected]

From: VIVEKANANDAN V-CM-ITD-CO
Sent: Saturday, September 1, 2018 16:21
To: '[protected]@mdindia.com'; [protected]@mdindia.com; [protected]@mdindia.com; [protected]@mdindia.com
Cc: VIVEKANANDAN V-CM-ITD-CO; 'vivek velusamy'
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear sir/Madam,

Good day to you,

Subject : CCN No MDI3447853.The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017

The above claim which is not credited issues is pending from 5th October 2017 onwards and I request you to recredit claim amount where the NEFT was returned by branch.

The claim is pending for one year period, kindly look into the issue where the same was already many times has been taken up with your office personally and refer my mail correspondence.

Kindly do the needful.

Thanking you,

Vivekanandan V
Indian overseas Bank
CO, Chennai-2
[protected]
[protected]
[protected]

From: VIVEKANANDAN V-SM-ITD-CO
Sent: 04 April 2018 11:00
To: 'MDI - Koshy George / Operations / MDIndia / Chennai Branch'
Cc: [protected]@mdindia.com; 'vivek velusamy'; [protected]@mdindia.com; [protected]@mdindia.com; [protected]@mdindia.com
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear sir

Subject : CCN No MDI3447853.The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017

Refer to the trail mail, the claim CCN No MDI3447853 dated 05.10.2017 was already sanctioned and not credited to my account
and I request you to arrange for the completion of process for re-credit of claim which is pending from October 2017

Kindly do the needful.

Vivekanandan V
[protected]
[protected]

From: MDI - Koshy George / Operations / MDIndia / Chennai Branch [mailto:[protected]@mdindia.com]
Sent: 08 February 2018 12:39
To: VIVEKANANDAN V-SM-ITD-CO
Cc: [protected]@mdindia.com; 'vivek velusamy'; [protected]@mdindia.com; [protected]@mdindia.com; [protected]@mdindia.com
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear Sir,
Please refer CCN No MDI3447853.
We have taken up with concerned team for reprocessing the same in bounce back format.
We will keep you posted on this.

Thanks & Regards,
Koshy George
Manager Operations (IBA)
MDIndia Health Insurance TPA Pvt. Ltd.
Guna Complex, New Door No. 443 & 445,
Old Door No. 304 & 305, Annasalai,
Teynampet, Chennai – 600018
Mobile : [protected]
Toll Free:[protected]
Visit us @ www.mdindiaonline.com.
“To know the Claim Status Please SMS “Status ” to [protected]’and get current and further timely updates on the claim.”

“18th Asia Insurance Industry Awards 2014: Service Provider of the Year”
“The Indian Insurance Awards: Best TPA Award 2013 & 2014”

Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of MDIndia Health Insurance TPA Pvt. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.

From: VIVEKANANDAN V-SM-ITD-CO [mailto:[protected]@iobnet.co.in]
Sent: 08/February/2018 11:49 AM
To: MDI - Koshy George / Operations / MDIndia / Chennai Branch; [protected]@mdindia.com; [protected]@mdindia.com
Cc: [protected]@mdindia.com; 'vivek velusamy'; [protected]@mdindia.com; VIVEKANANDAN V-SM-ITD-CO
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V:CCN No MDI3447853.

Dear sir

Refer to our tele conversation, i forward the mail once again for your perusal.

Kindly find the
1. scanned copy of first page of passbook-– SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) .
2. Statement of Closed A/c -[protected] from 01- jan- 2017 to till date or date of closure.
3. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch)

Kindly do the needful

Thanking you

(The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017 vide UTR No CITIN[protected] and the NEFT was returned by the branch due to beneficiary account closed)
Vivekanandan V
Finacle Migration - Advance team
For any further clarification kindly call[protected]

From: VIVEKANANDAN V-SM-ITD-CO
Sent: 05 February 2018 19:07
To: 'MDI - Koshy George / Operations / MDIndia / Chennai Branch'; [protected]@mdindia.com
Cc: [protected]@mdindia.com; [protected]@mdindia.com; 'vivek velusamy'; [protected]@mdindia.com
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Dear sir

Kindly find the scanned copy of first page of passbook-– SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) .

Kindly do the needful.

Vivekanandan V
Finacle Migration - Advance team
For any further clarification kindly call[protected]

From: MDI - Koshy George / Operations / MDIndia / Chennai Branch [mailto:[protected]@mdindia.com]
Sent: 05 February 2018 19:00
To: VIVEKANANDAN V-SM-ITD-CO; [protected]@mdindia.com
Cc: [protected]@mdindia.com; [protected]@mdindia.com; 'vivek velusamy'; [protected]@mdindia.com
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Dear Sir,

. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch) is incomplete.
Kindly forward copy of cancelled cheque with name printed on it or provide scanned copy of first page of passbook.

Thanks & Regards,
Koshy George
Manager Operations (IBA)
MDIndia Health Insurance TPA Pvt. Ltd.
Guna Complex, New Door No. 443 & 445,
Old Door No. 304 & 305, Annasalai,
Teynampet, Chennai – 600018
Mobile : [protected]
Toll Free:[protected]
Visit us @ www.mdindiaonline.com.
“To know the Claim Status Please SMS “Status ” to [protected]’and get current and further timely updates on the claim.”

“18th Asia Insurance Industry Awards 2014: Service Provider of the Year”
“The Indian Insurance Awards: Best TPA Award 2013 & 2014”

Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of MDIndia Health Insurance TPA Pvt. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.

From: VIVEKANANDAN V-SM-ITD-CO [mailto:[protected]@iobnet.co.in]
Sent: 05/February/2018 6:42 PM
To: MDI - Koshy George / Operations / MDIndia / Chennai Branch; [protected]@mdindia.com; [protected]@mdindia.com
Cc: [protected]@mdindia.com; [protected]@mdindia.com; 'vivek velusamy'
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Dear sir

Refer to the trail mail, kindly find the attached document for your perusal.

CCN No MDI3447853.The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017 vide UTR No CITIN[protected] and the NEFT was returned by the branch due to beneficiary account closed.


1. Statement of Closed A/c -[protected] from 01- jan- 2017 to till date or date of closure.
2. Fresh ECS Mandate of active account – SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch)

Kindly do the needful.

I request you to re credit the above claim amount to my SB account - SB A/C- [protected]( IFSC CODE- IOBA0000168, VIVEKANANDAN. V, IOB, Komaralingam branch).


Vivekanandan V
Senior Manager
ITD, CO, Chennai
[protected]
[protected]

From: MDI - Koshy George / Operations / MDIndia / Chennai Branch [mailto:[protected]@mdindia.com]
Sent: 05 February 2018 15:19
To: 'vivek velusamy'; VIVEKANANDAN V-SM-ITD-CO
Cc: [protected]@mdindia.com; [protected]@mdindia.com
Subject: RE: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Dear Sir,
Please refer CCN No MDI3447853.
The claim has been settled for Rs 27186 /- and paid on 05 Oct 2017 vide UTR No CITIN[protected].
We now learn that the amount has not been credited to your account as it was closed.
To enable us to reprocess the same we need following documents :-
1. Statement of Closed A/c from 01 Oct 2017 to till date or date of closure.
2. Fresh ECS Mandate of active account

Please find attached ECS mandate form.
Kindly fill the form and forward this enclosing a scan copy of cancelled cheque with name printed else first page of your passbook.
Please note that the document should be pdf format in colour scan.

Thanks & Regards,
Koshy George
Manager Operations (IBA)
MDIndia Health Insurance TPA Pvt. Ltd.
Guna Complex, New Door No. 443 & 445,
Old Door No. 304 & 305, Annasalai,
Teynampet, Chennai – 600018
Mobile : [protected]
Toll Free:[protected]
Visit us @ www.mdindiaonline.com.
“To know the Claim Status Please SMS “Status ” to [protected]’and get current and further timely updates on the claim.”


“18th Asia Insurance Industry Awards 2014: Service Provider of the Year”
“The Indian Insurance Awards: Best TPA Award 2013 & 2014”

Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of MDIndia Health Insurance TPA Pvt. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.

From: vivek velusamy [mailto:[protected]@yahoo.co.in]
Sent: 01/December/2017 12:19 PM
To: [protected]@mdindia.com; [protected]@mdindia.com
Cc: VIVEKANANDAN V-SM-ITD-CO; Vivek_velusamy
Subject: Fw: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Subject: Non receipt of claim amount : MDI3447853, Patient Name : VIVEKANANDAN .V

Respected sir,

Good day to you..

Refer to above claim submitted on September 2017, I have been informed that the claim amount was already sent to My CC A/C- [protected], IOB, CO staff branch Chennai.

But the above CC account was already closed and branch is informed that they have not received the claim amount of Around Rs.27000/-. In this connection, i have already submitted the letter to re-credit the amount to my following SB account

SB A/C -Number - [protected]
NAME - Vivekanandan. V
BRANCH NAME - KOMARALINGAM
IFSC CODE - IOBA0000168

I request you to re credit the amount to my SB account -[protected] and also I have attached the scanned copy of my SB Pass book for your perusal. kindly do the needful.

Vivekanandan V
Senior Manager
ITD, CO, Chennai
[protected]
[protected]