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MDIndia Healthcare Services Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 204
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27
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177
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Pune
Pune District
Maharashtra
India
411038

MDIndia Healthcare Services reviews & complaints page 4

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Please note claim id: MDI6004978, there is deduction of 4800 again pulse oximeter & monitor charges.u father is a cardiac patient hospitalised in ICU in critical situation. If there is pulse oximeter and monitor for such patient how will doctor be able to monitor him 24hours.
Also when father was hospitalised in June 2020 (21st to 24th June 2020) in same hospital the Charges were covered. Again in past I have never seen such deduction...
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Rohit Singhmar
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Seeking of irrelevant documents.

Address:Canara bank , Assandh

Respected,
I have lodge a claim of amount INR 7480 ( Seven thousand four hundred eighty only) vide claim no. : MDI5993832. I have send all relevant original documents, md india asked for additional documents that were already send at this I replied to additional documents requirement and send the asked documents again via email dated 25/12/2020 .
Now md india is seeking for Pollution control board certificate, bio medical...
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svcb.ho
from Powai, Maharashtra
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delay about the claim for 7 month 10 days

Address:New India Assurance Company, Deccan House, Rajaram Road, Kolhapur.

Respected Sir/Madam

We submit the claim of Eshaan Sandip Mahajan of dated 26.02.2020 to New India Assurance Company, Deccan House, Rajaram Road, Kolhapur. MDI 55720288 under Request ID 8299144. The claim was settled for amount Rs.3884/- against amount of Rs.19803/- on dated 10.05.2020. Deducted amount of Rs.6652/- because the Medical Bills are credit memo. But we submitted original paid receipt of Apple Medical Receipt no.4196...
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Pankaj Bhapkar
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Delayed claim process more than 3 months

Address:Nashik

Dear sir/Madam,

I am writing to inform you that we have insured medical policy from National Insurance Company. My mother was hospitalised from 1st Sep. 2020 to 2nd sep.2020 in Trimurti Multispeciality Hospital, Nashik due to heart attack. We had submitted our policy documents along with a cashless card at the time of admission at the hospital but during final billing the hospital refused a cashless facility. As discussed...
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neeraj65
from Delhi, Delhi
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Claim not given

Address:INDORE

I am submit pre & past treatment document on dt 13.11.2020 rs 3321/- in indore office.
But till date i have not receive any amount from md india.

At time of sumbit my cliam md india staff says maximum 21 days settled all claim.
Today is 36 days are gone but no settled by md india....
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Reena Maitraya Divetia
from Powai, Maharashtra
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Medical insurance claim CCN - MDI5681230

Hello

This is regarding the deducted amount of Rs. 1, 01, 392 from our total claimed amount of Rs. 4, 59, 119 in our claim with CCN – MDI5681230, in the name of the insured and deceased – Pradip Divetia.

We have got reimbursement of Rs. 2, 39, 137 on 13th August 2020 and Rs. 1, 18, 590 on 15th Sep 2020, after which there has been no communication from your side for the remaining Rs. 1, 01, 392.
br...
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neoretina
from Powai, Maharashtra
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Cashless - claim id-mdi5965991

Address:HYDERABAD
Website:chrome

We had sent the preauthorisation for femto lasik surgery for both eyes for rs 90, 000/- on 25th november, 2020. we received query for refractive error values . we had replied the query reply on 26th november 2020. after few hours on the same day we got message from tpa saying that “ we have received your cashless request and raised query to the insurance company, will revert back to you immediately after receiving reply from the insurance...
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Shripadbombale1
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Claim settled erroneously

Address:Vadgaon Sheri, Pune

I am SHRIPAD BOMBALE, working as Officer with Bank of Maharashtra.
IC Claim Number : [protected]C[protected]
TPA_ MDINDIA
INSURANCE COMPANY _ UNITED INDIA
During lockdown and rainy disaster in Mumbai, I was unable to do cashless treatment for my wife's pregnancy. She was admitted to Deenananth Hospital from 7/8 to 13/8
I have submitted all the required documents afterwards for reimbursement And also I have...
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medwin hospital cbe coimbatore
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Pending Payment

Address:Medwin hospital, Trichy Rd, opposite Coimbatore Stock Exchange Ltd., Kothari Layout, Kallimadai, Coimbatore, Tamil Nadu 641005

Dear MD India team,

We are yet to receive our payments for the below 3 patients. We are following this issue for past 1 month. There is no proper response from your end. Kindly help us by processing the payment as soon as possible.
Patient details are attached below.
Regarding this issue you can contact us through Mobile/Email
Phone: +91 [protected]
Email: medwinhospital.[protected]@gmail.com
Thank...
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P
primevision
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cant get cashless approval

Address:plot no.5d, navale nagar, gulmohar rd, savedi, ahmedngar 414003

1ST DEC 2020
ID : MDI5-[protected](ANITA JAGGI)
dear sir/ mam, we are contineously getting touch with your employees but we cant get any cashless approval from your side. please revert back to our mail as possible as soon. patient need a surgery and they want pre approval from your side.
prime vision superspeciality eye care
plot no5d, navale nagar, savedi ahmendgar 414003
PH. NO. [protected]/ [protected]/[protected]...
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VENIMADHAV PANDEY
from Mumbai, Maharashtra
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Relying in claim settlement

Address:T6 Bldg B Kurtarkar excellency, Gogal Margao

Dear sir
I have submitted domiliciary claim of my wife name priyanjali Pandey and claim id is 5950598.
TPA has asked two ADR
1. Doctor referal letter for investigations conducted and I have replied that the doctor is in indore MP and I am posted in GOA 1200 km from indore and we are unable to contact him and privious TPA vidal never ask for that referal code hence I have not asked doctor the same
Iundertake in...
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rajat1222
from Hoshiarpur, Punjab
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Reimbursement claim delay

My MD ID I'd MDI5-[protected]. I have submitted my reimbursement claim form along with all original documents through my Zonal office. Zonal office dispatched it on 11 November 2020. I have not received any message or email regarding receiving of documents . My claim is being delayed....
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My name AJI Nanu.My Corona RAKSHAK policy no is 442400/48/2021/4110.My MDID no is MDI5_[protected].I submitted all documents for claim .Myself admitted in primary covid center for 10 days from 07/11/20 to 15/11/20.and 7days home Quarantine.From message received from MD india claim is showing only for 2 days from 07/11/20 to 09/11/20 wrongly .Claim amount shown Rs26000.As per CORONA RAKSHAK policy Guidelines Hospitalisation more than 72 Hours...
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tarasnake kagada
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Claim Status of Covid Death

Address:Andheri East

Claim of 105703 submitted in Aug 2020 for COVID Deaths in 24/05/2020 and 01/06/2020 not yet settled...
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Siba57
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Reimbursement claim

The claim documents was asked to be submitted on mail which was submitted 5 days ago and the customer support executive doesn't have an update whether the mail is received or not. Being a senior citizen my dad doesn't have time and energy to call and ask everyday. The policy is of 10 years now and the service is extremely horrible. This is the first time we are applying for a claim and there is no way we are able to understand if the documents...
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Address:MORSHI

Please settle my claim amount early as possible
now i am waiting from two month firstly my claim register in md india after one and half month later
please take step early as possible

thank u
for naresh katariya
policy no 280500/50/19/10000172
md india - mdi5-[protected]...
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My father who is a Senior Citizen has submitted his medical bills for reimbursement since Feb -2020. He has been continously following up since then but the MD India Health care has not reimbursed his amount stating that due to covid, they are low on staffing. Since all the organizations have resumed normal work, this should surely not take so long i.e 9 months to process the request. We have been paying the amount since so many years and...
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AmarVenkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified Denial of claim by TPA MDIndia, Pune

Address:46/1 , E-Space , A2 building, 3rd floor Pune 411014

Claim number CCN REF MDI5855542
Date 28th september, 2020
ID- MIN 1203049
Resolution- pay the claim

The company has rejected claim of hospitalized senior citizen (spouse of SAIL employee), who was hospitalized with 30 percent lung damage due to post covid complications, with pulseox much less than normal, and in need of IV antibiotics, steroids and electrolytes.

The ludicrous response from...
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drjaya 23jan
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Delay in claim approval

Claim approval is delaying . no improvement in claim status /mail to the concerned hospital for the past 10 hrs.
why there is a delay.
patient is suffering....
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Address:MDIndia Health Insurance TPA Pvt. Ltd. Mezzanine floor, Ballard House, Adi Marzban path, Ballard estate, Bearing CTS number 1185, Fort, Mumbai – 400001

I am raising this complaint to dispute the claim settlement done by md india tpa.
Claim no : 5722269 and 5785483
Patient name : dayaram waman pagare
Policy details: united india health insurance policy for retired employees of bank of india.

I raised a claim for amount of 471388/- but only 134150 amount is settled giving below reasons:

1. Rs. 183074 : usual & customary :as per maharashtra...
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