[Resolved] Mebelkart — Amount not refunded against cancelled order

prantikTarafdar

from Kolkata, West Bengal

Address:	560008
Website:	WWW.MEBELKART.COM

I ordered a tv unit through mebelkart against order no od[protected] as on 3/04/16 costing rs 6291/-. After 10 days i recd call from mebelkart and saying order has been cancelled.

No refund of the amount paid has been initiated till today 30th apr16.
My repeated calls and mail to customer care failed to get my refund too. When i ask for the refund there is no response from the mebelkart call centre apart from asking me to wait 8 to 10 working days always on my every call.
I had very very bad experience with the first time experience at mebelkart.

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Jul 21, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! With reference to order ID [protected]/48806, as per the feedback from accounts team refund is issued for the order. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]

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Comments

MebelKart Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Greetings for the day!

We regret for the inconvenience caused to you,

As per the feedback from the Accounts team, refund has been processed today & you shall receive the money back within 7-9 Business working days.

Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]