[Resolved] Mebelkart — Cheated by seller of mebelkart | |||||
I ordered a Black wooden Bedside table (Order No. #[protected]). Few days later Mebelkart called me & said that since Product is not in Stock, they will be cancelling the Order. Next day i again got a call from Mebelkart stating that they have the table & will be sending it teh next day. This was teh Seller calling. (Ahmad- [protected]). I asked him at least 3 times if it the same product as in the picture and he confirmed as Yes. Still he sent me a different Brown colored table and a totally different look. I want this RETURNED. Shame on the Seller to have lied to the customer to make a sale of 2400rs. I I logged a complaint with Mebelkart &they said they have escalated the issue and will get back to me But they have not. Its been 10 days & their cust care call also drops off on its own. Was this information helpful? | |||||
Jul 29, 2016 Complaint marked as Resolved MebelKart customer support has been notified about the posted complaint. Verified Support Jun 24, 2016 MebelKart Customer Care's response Dear Customer,
Greetings for the day!
With reference to order ID [protected]/38756, as per the feedback from accounts team refund is issued for the order and the reference ID is P[protected]. Kindly accept our sincere apologize for the inconveniences and delayed caused.
We thank you for your patience and for allowing us to serve you better.
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
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+91 72 0427 3294 [Customer Care]
+91 97 4267 1617 [Corporate Sales]
7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008
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(2) I called the +[protected]Customer Care) number given here & it says "This number is not accepting any calls"
This is so frustrating. I didnt expect Mebelkart to be such an un-professional site. Iam neevr buying from them again.
Greetings for the day!
We regret for the inconvenience caused to you! With reference to the above subject, Issue has been resolved.
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com| 080-67978888