[Resolved] Mebelkart — Delay in refund : mebelkart

katar95

from Chandigarh, Chandigarh

Address:	160071
Website:	www.mebelkart.com

#49277 # [protected]/37728 : receive broken product

We received a courier from mebelkart with this order id [protected]/37728 and we found the product totally broken. Its the vintage wall clock with glass over the top and the glass was totally broken.

We didnt unpack it fully and from the transparent sheet we found that the glass was broken. Sharing you the photos of the same as attached.

The product was already returned but its being more then 30 days that we didnt receive our money back.

I request you to please take immediate actions towards them.

+1 photos

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Jul 24, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! With reference to order ID [protected]/37728, as per the feedback from accounts team refund is issued for the order and the reference ID is P[protected]. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]