[Resolved] Mebelkart — Delivery status unknown | |||||
Order number [protected] was placed on 4th of April. The shipment was due on the 27th of April. This has still not happened. I am unable to reach anyone from customer care. The number mentioned on this site as a customer service number is switched off. The landline number is disconnected after being kept on queue for a while. The response for my email was irresponsible as it gave the same details that I could read on the website Looks like a dodgy site. I would like a cancellation and a full refund. Not sure why should I part with 5% of the amount when I did not get any benefit of ordering. I would be looking at a compensation instead. I am contemplating legal action. Was this information helpful? | |||||
Jul 24, 2016 Complaint marked as Resolved MebelKart customer support has been notified about the posted complaint. Verified Support Jun 17, 2016 MebelKart Customer Care's response Dear Customer,
Greetings for the day!
With reference to order ID [protected]/49418, received feedback from accounts team amount has been refunded vide reference ID 57302d913dd5c for your further perusal.
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
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 2 Comments | |||||
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+91 97 4267 1617 [Corporate Sales]
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I have had a similar experience with Mebelkart and currently I am awaiting a refund of a cancelled order and for another one delivery is still pending.
This looks like a fraud company, the way they are making money is by keeping the order amount for specific number of days where in they earn bank interest and then cancelling orders stating issues at supplier end.
As I see there are more and more complaints, I think we all should get together and initiate some legal action against this company.
My orders are worth 20k and have not idea if I will ever be receiving my refund or the product.
Regards,
Girish