Mebelkart — No refund and return

Address:	769005
Website:	mebelkart.com

I booked bunk bed, [protected] on may 5th, received it after 43 days in broken condition on june 18th, i immediately informed them with pictures. Till date they did not pick it up, as they they need to pack it too so that courier can send it. I tried to get in touch with through customer care calls and emails. They gave me a number [protected], they received it month back and informed me that they will resolved it soon. But now nobody is picking it up.
I lost my 42, 791 in this transaction. Kindly help.