Mebelkart — Not delivering my product nor responding on support forum

Address:	Bangalore, Karnataka, 560008
Website:	www.mebelkart.com

Hi,

I placed an order with Order ID [protected].
This had 3 products -
1 - Florida Particle Board Bed Side Table
2 - Mango Wood Coffee Table Ct 2258
3 - Merlin Wall Unit (Brown)

I have no response or update on item 2 and 3. The expected shipping date of the item 2 was more then a week back. But it has not been shipped yet.
I have tried to get update on it multiple items from them over their support email and also I have tweeted multiple times on their twitter page. Each time I get a response that they are working on it and need more time.
This is no significant update as its already weeks late. I ordered the item a months back, they promised to ship it after 2 weeks but now its been 3 weeks.

I have already paid online the entire amount, I asked them to cancel the order if they cannot give an update, I cannot just keep on waiting for several weeks for the items but they did not respond this time.
This is causing me mental trauma and I feel helpless. I even tweeted to their CEO but again the company reflect the qualities of its leader. No response either from him.

Please take strict action against this fraud company.

The support ticket which this fraud company has opened is
http://support.mebelkart.com/support/tickets/64814 - There is no proper response here