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Mebelkart — order no -[protected], not delivered any time..pls refund

We have placed in Mebelkart site on Aug 15, 2016. It was expected to be delivered latest by Aug 26th.But we have not received any updates on this request yet. Moreover, looks like this item is not yet shipped at all

Order id : [protected]

Shipping Pending
Exp. Shipping: Wed, 17th Aug - Fri, 19th Aug

Delivery Pending
Exp. Delivery: Wed, 24th Aug - Fri, 26th Aug

Sanjom (Fps21) Designer Flower Pot Stand

Order Id: [protected](1 item)

Placed on:15th August, 2016 08:19:14 AM

Total: Rs. 2, 369

Discount: Rs. 237

You Paid: Rs. 2, 132

Complaint Status

[Mar 15, 2018] MebelKart customer support has been notified about the posted complaint.
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    MebelKart Phone
    +91 72 0427 3294 [Customer Care]
    +91 97 4267 1617 [Corporate Sales]
    MebelKart Address
    7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008