Mebelkart — Product not delivered

Address:	Bangalore, Karnataka, 560008
Website:	www.mebelkart.com

Ordered for a bookshelf on Jan 9th 2016. Delivery was supposed to happen by Feb 9th 2016. Nothing has happened till date. I have made numerous calls, sent several emails to their customer care and I always get a standard response of it will be shipped within 2-3 working days after which it will take 7 working days to be delivered. This response doesn't even make sense! I have now asked for my order to be cancelled and their response was they will correct the issue and get back with an update. They haven't even acknowledged cancellation request. They have obviously taken the money up front and now there is no sign of the product or any communication of a definitive date for delivery. There also seems no proper point of contact like a Manager at the customer care, just some back end losers who have no clue of what is happening or you get some automated email responses if you try to mail them. This is a bogus company and they are just cheating ppl.