[Resolved] Mebelkart — Product not delivered even after 2 months

arungoyal150

from Delhi, Delhi

Address:	Bangalore, Karnataka
Website:	www.mebelkart.com

I placed an order for a sheesham wood queen size bed on 1st April 2016 with an order no. [protected] and I was given an estimated shipping date of 14th to 19th April, I waited but when it was not shipped I contacted the customer care and was told that there is some vendor issue but the product will definitely be shipped in 7 days time.
On 5th May I wrote to customer support and was given a ticket no. 54950, and got a reply on 7th May promising shipping in a weeks time. On 17th May I again emailed customer support and on 18th I was again given an assurance that it will be shipped with in 7-8 days. But till today even after 2 months of placing the order the product has not been shipped to me.
The product should be shipped immediately and if mebelkart is not able to fulfill it's commitment then my money should be refunded at the earliest.

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Jul 4, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! We regret for the inconvenience caused to you! With reference to the above Order, as discussed with you over the phone, your order has been cancelled & processed Refund. You shall receive the money back to your account within 7-9 Business working days. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]