Mebelkart — Product not delivered since 3 months, none of the phone nos. working

Address:	400701
Website:	www.mebelkart.com

I had ordered for a multi-functional unit solid wood (brown) on 26th june, 2016 and the product has not been delivered to me yet. a payment of rs. 15, 000 has already been made for the product. the employees are neither willing to cancel the order nor providing any reason for the delay in delivery of the product. the order id is: #od[protected].

None of their phone nos. are being connected to. also, when i am trying to trying my order on their website, it repeatedly says: 'please enter a valid order id'. if they cannot make the product, you should be atleast professional enough to accept a cancellation request and refund the customer's money on time.