[Resolved] Mebelkart — Return pick up is not being done even after attaching damaged product images

div285

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560008
Website:	www.mebelkart.com

I ordered Orbit Pedestal Fan and got delivered by April 3rd 2016.
The rod where the upper part of fan is to be landed was defective.
Uploaded images and didn't get any response.
After waiting long in customer care number hold..They said to again attach images still.I did.
One day they said they have initiated the return pickup.So I packed everything.
The other day they said seller doesn't accept the request and they informed cannot be returned.
Wait...Its not over..Again the next day they told have initiated the pickup.Still no response for collecting the product.
I have become mad from all this issue.
They should say whether they will do or not.Not to create a confusion.

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Jul 22, 2016

Complaint marked as Resolved

MebelKart customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2016

MebelKart Customer Care's response Dear Customer, Greetings for the day! With reference to above complaint , we kindly request you to share us the order ID so that we can resolve the issue at the earliest. We regret for the inconvenience caused. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]