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Medanta The Medicity Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 189
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Medanta The Medicity
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Medanta The Medicity Phone Numbers

Phone
+91 12 4414 1414
60
45
+91 11 4411 4411
14
15
+91 12 4441 1441
12
15
Fax
+91 11 2433 1433

Medanta The Medicity Website

Medanta The Medicity Head Office Address

Sector – 38
Gurgaon
Gurgaon District
Haryana
India
122001

Medanta The Medicity reviews & complaints page 3

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The extremely good surgeon, coordination OPD service has a horrendous complement in inpatient experience. Also note that i have photographs of some of the issues which i will put on social media on discharge -
1. Water spilled in the washrooms (not by patient) 0 there from start - not being cleaned for hours by housekeeping. and you guys go on about falls - i think you are responsible for falls PHOTOS TAKEN
2. Used syringes...
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I have given a complaint o[censored]ltrasound department on 12.09.2021 but you have not given appropriate answer of my complaint. As per your record all complaints are closed. According to which particulars you had closed the omplaint. Please give appropriate answer of my complaint.
Date of incident :28.08.2021
Client No.ML10044310

Name: Miss Anupriya D/O Ravindra Pratap
Mail id : [protected]@gmail.com...
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piyush28007
Oct 16, 2021
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Nursing and Poor ICCU care

Address:Medanta Gurugram

Is to bring to your notice notice that my Patient, Mahesh Prasad Gupta was admitted on 12 th October 20210 for HE related issue under Dr Randhir Sud. He was shifted to ICCU.
Today when we shifted him to Room 4118, we found server skin peeling at his back in place of buttock area.
He was admitted with normal skin and now patient is in deep pain and suffering due to nursing negligence.
There was no skin specialist referred,...
+3 photos
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noby k joseph
Oct 14, 2021
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Bad behaviour of staff

Address:Irba ranchi jharkhand

Yesterday 13/10/2021 we are sended a patient to your ranchi Medanta for AV fistula Surgery after phone appointment and confirmation from Dr Siddarth Mishra. Mrs shanti singh 59/f she's diagnosed with CKD Stage 5. She is already admitted Samford hospital Ranchi. The doctor told me to send the patient at 11am . We sended the patient through our ambulance. 7:30 pm on the same day sister came told to patient attendant (kshitiz singh [protected])...
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noby k joseph
Oct 14, 2021
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Regarding the bad behaviour of staff nurse in OT

Address:Irba ranchi jharkhand

Yesterday 13/10/2021 we are sended a patient to your ranchi Medanta for AV fistula Surgery after phone appointment and confirmation from Dr Siddarth Mishra. Mrs shanti singh 59/f she's diagnosed with CKD Stage 5. She is already admitted Seaford hospital Ranchi. The doctor told me to send the patient at 11am . We sended the patient through our ambulance. 7:30 pm on the same day sister came told to patient attendant (kshitiz singh [protected])...
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Rehan Asad
from Gurgaon, Haryana
Oct 12, 2021
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Not getting biopsy report since 10th Oct-21

Address:Kanpur

Hi sir,

Please note that we are struggling to get biopsy report of brother done in Medanta Gurgaon with UHID - MM02136077.

Patuent is in serious condition but no one responding or sharing the report. Everyday im getting new date and everytime my calls are put on hold.
Please help urgently.
Regards
Rehan Asad on behalf of patient
[protected]...
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Mehlawat80
Oct 9, 2021
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Misbehave by security personnel

Address:Medanta hospital Gurgaon

I have utter pain to express my bad feeling for Medanta hospital the medicity, Gurgaon. On 09 Oct at around 16:45pm when I entered and requested security personnel to park my vehicle near exit gate where already two three vehicles were parked of sepoy of Haryana police, MCD staff. Security personnel asked me to pay 50/- for parking here or take permission from security control room. After harassing, he sent me security control room, I tried...
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Suman Arvind
Oct 7, 2021
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Delay in surgery

We were given the time slot of 9 am.And now it's been 9 hrs since they took the patient in the pre OT. Since 1pm we are being told that they will take the patient in an hour.And till now there is no undertaking. The patient is being operated for haemorrhoidectomy.And the doctor in charge is Dr.Kapil Kumar. We are really looking forward for better management. And hoping not to wait for so so long....
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Gurinder Grewal
Oct 5, 2021
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Hr staff poonam

Hi i wanted to file a complaint against hr staff. Poonam is in hr and she is very impolite. I wanted to a complaint against her. I had to get my foreign verification done and i just called her around 10 am. I phoned her from canada around 1 pm in the night. When i called her, she just satrted shouting at me that why you people call early in the morning. We are not free here. She is just so rude. I want the department to look into this matter...
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LAXMI kay
Sep 25, 2021
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About stitches after surgery

Patient Name –LAXMIKANT (SDO under up govt.)
Patient ID – MM02066425
Doctor- Dr. Aditya Aggarwal
(Director, Medanta The Medicity )

At Medanta The Medicity Hospital, I had lip deformity surgery on 26/08/21. Name of the doctor who performed the surgery Dr. Aditya Aggarwal. Stitches are cut on 6/09/21. On 25/9/21 I looked in the mirror and found that a portion of the stiches were still attached to my lip.br...
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LAXMI kay
Sep 25, 2021
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Carelessness of doctor staff

Patient Name –LAXMIKANT (SDO under up govt.)
Patient ID – MM02066425

At Medanta The Medicity Hospital, I had lip deformity surgery on 26/08/21. Name of the doctor who performed the surgery Dr. Aditya Aggarwal. Stitches are cut on 6/09/21. On 25/9/21 I looked in the mirror and found that a portion of the stiches were still attached to my lip.
When the stitches were being removed on 6/08/21, in the end, I told...
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Sameerul Haque
Sep 21, 2021
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Miss behaviour

Address:Medanta gurgaon

I want to Complaint about Medanta staff service no one is helping me and a staff is Miss using his post and misbehaving with me his name is Mr Sandeep dawar his desk is in LG(lower ground floor) please help me and take a Street action against him please kindly help me.
Bed no-4630
Patient name -Neeolfar rizvi...
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thesejalyd
from Etawah, Uttar Pradesh
Sep 17, 2021
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Nursing staff is not working properly .

Address:Sector - 38 , Gurugram, Haryana - 122001

Patient name - Geeta Yadav
Patient Id- MM00211193

Patient Geeta Yadav is admitted in medanta hospital since last 4 days, her HB (Hemoglobin) is low it's 5.5 so till now she have been served with 3 drips (bottle of blood) and the senior and junior staff is working great but the problem is with nursing staff they are not taking patient seriously, we are paying to get best facility but we are left with disappointments,...
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Shalu Ahuja Bhalla
Sep 16, 2021
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Allotment of ward bed and then giving it to someone else

My father madan mohan ahuja is in emergency and he was supposed to be allotted ward no 5701 today sept 15 2021 the process was all done but at the time of taking him to ward the ppl incharge cut his name on the allotment list and gave it to someone who had some approach in hospital and they had the courage to tell my mom that the person who was vacating the room is now not discharged yet he will be discharged tomm morning
How can they...
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hjsbdhuifc.smudagvbj
Sep 12, 2021
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Ultrasound department complaint

Address:Medanta Lucknow

I have gone to Medanta Lucknow hospital with my daughter on 28.08.2021 for GI Surgery. Dr. has recommended for HPB/KBU and other Pathology reports. I have consulted to Ultrasound department and request for HPB/KBU 12.30 P.M.. Counter clerk/nurse said to me that call hotline No.[protected] and book ultrasound appointment. I have requested to clerk/nurse that my daughter is empty stomach and I have come to Kanpur. She has replied that without...
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On the date of 15-Aug, we faced medical emergency(fit attack) on delhi terminal 2. From the medanta clinic located there, one doctor checked the patient and asked to shift to the near by medanta hospital.

For checking the patient they asked for 3000 rs and said that I will not allow patient to travel for 24 hrs. Then he asked us to move patient in near by medanta hospital which is 24 min away from airport. They take patient...
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mm02058785
Aug 18, 2021
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Doctor and staff communication gap

Address:Gurgaon

To be very precisely, i (Neeraj Saini ) on 12th of August 2021 visited Medanta hospital, gurugram at 11:00 A.M in urology deptt. and took appointment with Dr. Sachin Arakere Nataraj ( urology ) and complained about Frenulum pain .
He advised me for small surgery under daycare ( outpatient summary attached) along with two test for diabities/sugar and asked me to fetch details from his assistant Mr. Panchdeo Shukla . Being a government...
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ronak internationals
Aug 14, 2021
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Staff of pantry and GDA

Address:Agra
Website:None

Hello sir/madam
I used to come medanta for last 6-7 years but this time my pateint is admitted on 5th floor on private room no -4521 by the name mahesh Chand jain
But this time we are facing a huge management problem there is a big problem of pantry staff and GDA staff there is no proper staff I am very-very disappointed by the behaviour and there is also a less staff . And the nursing staff is too short each nursing staff...
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Garvit1307
Aug 14, 2021
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Nursing staff Abused the patient of 5615

3 days back the night duty nursing staff of Medanta Medicity was abusing the patient of 5615...
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Garvit1307
Aug 14, 2021
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Nursing staff Abused the patient

3 days back the night duty nursing staff of Medanta Medicity Gurugram was abusing the patient of 5615...
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