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Medanta The Medicity Complaints & Reviews

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Last updated Feb 19, 2024
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Medanta The Medicity Phone Numbers

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+91 12 4414 1414
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+91 11 4411 4411
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15
+91 12 4441 1441
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15
Fax
+91 11 2433 1433

Medanta The Medicity Website

Medanta The Medicity Head Office Address

Sector – 38
Gurgaon
Gurgaon District
Haryana
India
122001

Medanta The Medicity reviews & complaints page 7

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S
subant kumar
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appointment booked but not taken

Address:Medanta hospital, Gurgaon, Haryana

Patient no mm01421466 booked appointment on 23/03/2019. But when i reached to hospital opd charges asked more amount 1500 and in waiting. Doctor pratibha singhi called the patient on 18/3 during discharge from hospital but not available. Next time date is given 23/3 but not attended saying that this was not date for cghs patient. And next date is given 27/3/19

I have been harassed by hospital...
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A
Azhar J Haider
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behaviour of support staff of doctor

Address:Medanta the medicity - orthopaedics dept. Dr.Chandeep support staff

Today on 9th march at the orthopaedics opd, we experienced a horrific behaviour from one of the lady support staffs present on the opd floor at around 11 am. This lady in question (Ms leena), who was one of the support staff of dr. Chandeep, misbehaved and raised her voice to the patient and her attendent who is a senior doctor of rims ranchi and had come to get her knees and leg joint pain checked up by dr. Chandeep.
Issue came when...
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M
Md Faiz Ali
from Lucknow, Uttar Pradesh
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fraud staff in pharmacy.

Address:Dibrugarh, Assam, 786001

One staff named mr. Deepak who is a bit disable from his leg, work in pharmacy of medanta the medicity gurgaon. As i am not from gurgaon. I have called several times in the hospital for the prescribed medicine by there doctor. But they refused to courier me the medicine. One of the staff name deepak had told me that he will sent the medicine. He told me that for two month medicine will be rs 12000. Which i have to transfer in his account....
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A
Arjunsingh1201
from Gurgaon, Haryana
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cghs patients. discriminated and not treated.

Address:Gurgaon, Haryana, 122001
Website:CGHS.nic.in

Recently i visited medanta hopital for treatment of my mother under cghs health scheme.
Treatment procedure took around 2 months including both indoor adimissions and opd visit.
But i had a worst experience of my life.
1 hospital provides opd appointment next day to paying patients but for cghs patients these appointments are provided after 3 or 4 days.
2 billing counters are saperate for cghs patients and every...
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S
sakshi sabharwal
from Noida, Uttar Pradesh
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denying to admit

Address:New Delhi, Delhi, 110046
Website:www.medanta.org

My mother is having pnemonia. After knowing her condition they denied to admit in ward as they dont have bed under chgs panel. She is getting treatment from 3 yrs under dr bornoli dutta. I visited 3 times to hospital but they denied now her condition is going worse after admitted to other hospital because they told me to take your mother to another hospital....
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T
Thakur atulsingh
from Dehra Dun, Uttarakhand
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regarding negligence of piles surgery of my brother

Address:Moradabad, Uttar Pradesh, 244001

My brother ankit singh is admitted in medanta hospital for his surgery of hemorrhoids on 21 dec they get his surgery done on the same day but after the operation there was a intense bleeding from his rectum we thought that it was a routine activity after that surgery. But sooner or later he also has the complaint of pain in the lower stomach we ask the doctors about the same then they are in ambiguity and each and every doctor told us about...
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S
Smitadutta19
from Delhi, Delhi
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discriminatory behaviour between cash and cghs patients

Address:122001
Website:www.medanta.org

This is to note that medanta has turned into a cash minting unit. My doctor has a time slot of 4 hours out of which cash patients can choose their time out of the 3 hours while cghs patients have to wait longer than due in to fit in a slot of 1 hour. What sort of discrimination is this? Patients are patients! Whether they cash or are covered under some medical facility prescribed by the government. A cghs patient is subject to all the waiting...
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S
sandy007169
from Antu, Uttar Pradesh
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they not treated patient as human being

My mother admit there in 8th of november but they not start treatment after the all reports come. They want only money. If patient is not critical then medanta doctors and staff work for do a patient critical and it's a big crime. Now i discharge my mother without treatment. God give you some thing you do with patient. Give some action against these type of activities done by any medical hospital...
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M
Monique Sheoran Beniwal
from Panipat, Haryana
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complaint regarding reports

Address:Gurgaon, Haryana

I have contacted to your customer care no for my reports which I am requiring urgently because my original reports were lost.Your executive told me to contact Mr Manoj Gupta for the help.i requested him to mail my reports but he told me to come to hospital says we can not provide reports on mail as I requested again to send mail bcs I was not in Gurgaon. Then he told me to provide UHID no. I provided my registered mobile no my complete name...
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V
Vaishnavi Kumari
from New Delhi, Delhi
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irresponsible staff, harassment of the patients

We came for treatment nd we were highly harrased by your staff. Firstly we had an appointment in the rheumatology department and we got the message but when we came to the counter they refused to register us excusing that there is no appointment. And further we were informed that this confusion was created since the appot was given online. Then in the end we were informed that the doctor doesn't attends echs patients on any day other than...
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D
Driver Trainer Rajkumar Yadav
from Delhi, Delhi
May 16, 2023
This thread was updated on May 16, 2023
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denying of sleep study test after referral from echs

Address:Gurgaon, Haryana, 122101
Website:www.medanta.org

Mr. Sandeep dawar and admission counter refused to conduct sleep study test whereas echs have referred for admission for the above test without any sufficient reason.

Admission counter and mr. Sandeep dawar who is looking after admission have made their own ruling and create problems for the patients. It can be noticed regularly.

Totally harassing patients.
Patients must seek other option rather than...
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P
Poojapranav
from Lucknow, Uttar Pradesh
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1 wrong decision by doctor made the patient lose his life

Address:Gurgaon, Haryana, 224001

Hi everyone please spare 3 minutes and read this:

It's a humble request to all the doctors across the world that please do your job very carefully. It's not just a regular desk job but you have the life of someone in your hands. He/she might not be related to you but they mean everything to some people. So please take a very good care of your patients! A humble request again!

Wondering why am i saying this?br...
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R
rahulj20
from Jalandhar, Punjab
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treatment given to patient at the hospital

Address:Gurgaon, Haryana

Hi team,
Please find below, problem which we faced during our stay at the hospital.
1) on 16th june, 2018 - sister on the floor forgot to give medicine to the patient & in the morning, she told me that she forgot because she had to much work load.
2) no one was there to give the proper information on the tpa as i wasted one whole day to get the information. No information was provided during the time of admission.br...
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Address:Rewari, Haryana, 123101

R/sir
I no. 14467479w ex hav (Dmt) kehar singh s/o late sh. Sawal ram, 78 med regt. Arty, date of birth-08/01/1962, date of enlistment -20/06/1980, village+po-batori, ps-khol, district & tehsil-rewari (Haryana)-123101 was retired from 78 med regiment (Artillary), army wef 01/04/2001 and after retirement i am availing the echs facility wef 21/11/2009 vide echs card reg no. Jp0065819 sl no. 97ff28a8a7012128 (Patient id medanta hospital...
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T
Trasady2q
from Noida, Uttar Pradesh
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hospital ignorance and greediness

Address:835217
Website:www.medanta.org/ranchi

Hi team,

It will be very helpful if you take a strict action against this hospital 'medanta, irba ranchi. This is one of the ugliest and very disappointing hospital i say. My father was admitted in its neuro department for a month in icu. He was unconscious totally and they keep saying it will take time.
And suddenly when we planned to move him to riims they informed us in morning that he had a cardiac arrest which...
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B
bobby luthra
from Delhi, Delhi
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not do treatment properly, nursing staff very bad

Address:New Delhi, Delhi, 110052

I hv patient in room no-4952, name mrs neena luthra 45y, patient id-mm1245037,
As follow your treatment planned inject reditux injection cost 50ml rs-37675.41/ which is very costly.
But your staff /nurse inject this costly injection in a wrong glucose bottle & leaked very much.
No one care here.
Please do right. For our patient sake.
Regards
Rakesh luthra) ([protected])
Husband neena luthrabr...
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N
Nitesh.rai2
from Patna, Bihar
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regarding hospitality and behaviours

Address:Ranchi, Jharkhand, 834001

Patient admit at ranchi medanata.
No bed sheet and pilliw cover changes since last 2 days, no paitents clothes changes in last 2 days.
Charges are too much.
Staffs and nurses are very rude and misbehaves with us. Especially the guards, they even dnt knw how to talk with the peoples. We r here and paying you not we r here in govt hospitals. The nurses dnt take about the patients they only doing their formalities of work....
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R
Rakesh Kumar Sinha Apr18
from Noida, Uttar Pradesh
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non submission of bulk invoice in respect of patient id mm01136748

Address:Gurgaon, Haryana

Sir,
My wife mrs. Saraswati sinha was admitted in your hospital on 28 dec 17 and expired on 11 jan 18 during treatment. Total bill amount for the treatment was rs. 333301.23 and the same was paid by me. Being an echs member, i claimed for the amount with the bill of supply which was issued to me by your hospital. Echs in its observation dated 17 apr 18 further asked to submit bulk invoice of above mentioned bill of supply (Copy attached)...
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N
No Name Given
from New Delhi, Delhi
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worst patient management at medanta at dr naresh trehan opd

Address:122001

Its very worst patient management at medanta at dr naresh trehan opd. There are some ladies managing the patient sequence. I visited them around 10 am and i was 8th in the sequence and till 1 pm they did not call my name. I check with them why there is a delay and they told me that doctor is yet to come till 12.30 pm but some patient were going inside and coming outside. I got surprised why patient is going inside if doctor is not available....
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A
akkaul
from Delhi, Delhi
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defective system in stress echo lab.

Address:Gurgaon, Haryana

I am a sugar patient and had gone for coronary stenting in the month of december 2017. As per the instructions i was supposed to visit my dr. After three months that is to day. Dr advised me to have echo stress test done to day. I took an appointment at 11:53 in the morning and it is 3 p. M i have been told to wait for one hour more. The staff in the lab is not cooperative and it is beyond my understanding that for stress echo test a patient...
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