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Medanta The Medicity Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 189
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Medanta The Medicity
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Medanta The Medicity Phone Numbers

Phone
+91 12 4414 1414
60
45
+91 11 4411 4411
14
15
+91 12 4441 1441
12
15
Fax
+91 11 2433 1433

Medanta The Medicity Website

Medanta The Medicity Head Office Address

Sector – 38
Gurgaon
Gurgaon District
Haryana
India
122001

Medanta The Medicity reviews & complaints page 9

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S
Sarfaraz Ul Hasan
from Jammu, Jammu and Kashmir
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Extremely poor diagnosis

Address:Gurgaon, Haryana, 122001
Website:www.medanta.org

Dr. Nitin Sood is extremly bad. My cousin, aged 28, went for leukimea AML M5 treatment. Doctors, specially Sood could not identitfy that he got sepsis. No treatment for sepsis was started and he died in a couple of days. He had developed blisters on skins and was operated upon without giving any antibiotics for sepsis. He vomitted blood within hours of operation. Later in his death cause, they simply mentioned sepsis as the reason....
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C
Ca Subhash Kumar Singh
from Mamit, Mizoram
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Improper diagnosis and application of wrong procedure, charging of excess bill

Address:Gurgaon, Haryana, 122 001
Website:www.medanta.org

Patient Name: Pratibha Sinha
Patient Id: 10189660

We wanted to get done bental procedure as advised by respective doctor (in and out) to get rid of aortic dissection type A. We got a package of rupees 6.50 Lakhs from Medanta hospital to do bental procedure and I authorized for same procedure. But during billing process Medanta hospital stated that Mendata has done two different procedures.
1. Bental Procedurebr...
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J
Joydeep Daz
from Guwahati, Assam
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Regarding misguidance

Dr prathiba dewan oncology is a fake doctor never visit her please my humble request, i visit to her with my mom with all her evidence reports and all without properly examing she refer us for biopsy then when she unable to find anything specific she told us she assuming that patient have cancer just because she dint feel like eating and she losing wait so she assumed she means my mom have cancer really nonsense and disgusting where else...
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S
sonu@1
from Mumbai, Maharashtra
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Not receive the call at reception

Address:Ranchi, Jharkhand, 835238
Website:www.apollotelehealth.com:9013/hs_Ranchi.jsp

Hi This is Radheshyam my patient name is Dhaneshwar saw my patient is in ICU however i want to know the status about my patient the recceptionist not recieving my call and also the behaviour was not good.

I already submitted my contact no, and they are u mobile is switch off thats absolutely not correct.

Could you please do the action as soon as possible.
This is my right to know the status of patient...
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S
sujith sukumaran
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing reports

Address:Gurgaon, Haryana, 122002

Hi sir,
I got mail from my health insurance, please provide me to the missing documents. I am attaching the same mail at the bottom of this mail.

Dear Sir/Madam,
We are in receipt of your claim documents (Claim no: 90258159—00) pertaining to Health Insurance policy (#[protected] and on evaluation, have found that the Following information/documents are not available with us.

PLEASE PROVIDE ALL...
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A
abbasalikhatai
from Thiruvananthapuram, Kerala
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Medical negligence and irresponsible behavior

Address:122018
Website:www.medanta.org

My name is Dr.Abbas Ali Khatai. I am an Emergency physician. My father; Mr.Shawkat Ali Khatai is admitted right now in room no:4832 at Medanta medicity Gurgaon. He is a post complication of CABG which was discoverd two days back and now admitted for an urgent angiography. I am sorry to inform you that this has been a very painful and alarming experience for me. I am a specialist at a NABH and a JCI accredited hospital; which makes me well...
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R
Rashma N. Kalsie
from New Delhi, Delhi
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Gross Negligence by Dr. RajGopal -knee replacement surgery

Address:Gurgaon, Haryana

A routine knee replacement surgery of my uncle at Medanata Hospital by Dr. RajGopal took his life. He was in coma for 11 months and passed away after a long fight. During his stay in the hospital ICU nurses and doctors were rude and negligent. They made too many mistakes. Peg Tube replacement caused peritonitis. His shoulder was dislocated by the staff.
Dr. RajGopal does not inform the patients about the complications of the knee...
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D
Deoraj Singh
from Delhi, Delhi
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Regarding your attention

Address:829122

माननीय
श्री नरेश त्रेहान जी
मुझे यह देखकर आज काफी दुःख हुआ की आपका मेदांता हॉस्पिटल इरवा राँची झारखण्ड में यह देखा गया की किसी भी फ्लोर में विडियो (C. C. Tv) कैमरा नही है...
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A
abbasalikhatai
from Thiruvananthapuram, Kerala
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Gross medical negligence and irresponsible behaviour

Address:Gurgaon, Haryana

To whomsoever it may concern.
My name is Dr.Abbas Ali Khatai. I am an Emergency physician from a family of 21 doctors with our own hospital in kashmir. My father; Mr.Shawkat Ali Khatai is admitted right now in room no:4832 at your esteemed center. He is a post complication of CABG which was discoverd and now admitted for an urgent angiography. I am sorry to inform you that this has been a very painful and alarming experience for me....
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R
Rohit Sareen
from Delhi, Delhi
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Eye test regarding complaint

Address:New Delhi, Delhi, 110005
Website:Medanta.org

I went medanta to know about the eye laser treatment and my experience was bad there. No one cared about the patient but were busy in there other stuff.. After 1 hr i got my eyes checked by one of the junior doctor, who doesn't provide me proper details about the treatment and said me to come after 2 weeks.. Its just not a right behavior to treat the patient who came so far to get treatment. Also, some areas of the hospitals were not hygienic....
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R
Raj Mutreja
from Narwana, Haryana
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I'm complaining about dr. rajeev agarwal behaviour

I also have bad experience with medanta. as i heard about cancer specialist dr. rajeev agarwal. i went there to discuss reports of my sister which shows that she is in cancer.
We paid consultaion fees 900 and entered in the cabin.
My two brother in law were with me. dr. rajeev agarwal asked for reports. then i showed all of them. he said that surgery is the last option.
And asked for our input.
Then i started and...
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V
Viratgupta88
from Agra, Uttar Pradesh
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Crime by naresh trehan

Address:Gurgaon, Haryana, 122001
Website:Www.medanta.org

😢Eye Opening Incident of Medical Fraud😢

Forwarded as received...

In response to the write-up by Nandini Sinha on Medanta, my unit offr Col RK Rahul has the following to say. It's his personal experience :

बहुत अच्छा article लिखा नंदिनी जी आपने। बड़े- बड़े नामी hospitals का तो बुरा हाल है। मैं...
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V
Viratgupta88
from Agra, Uttar Pradesh
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Killers doctors

Address:Gurgaon, Haryana, 122001
Website:Www.medanta.org

This is not a hospital. This is a business house where doctors are just taking money and not bothered about patients. One of the gaurd told me sir in this hospital when doctors ask for sample to test. We throw those sample in dustbin without even testing them. And those tests comes in billing. Nurses literally beat patients in icu in absence of patient's relatives. My grandmother was admitted there from last 25 days and she went there...
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A
Anubhavgupta002
from Gurgaon, Haryana
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Poor services

Address:Gurgaon, Haryana, 110035
Website:Www.medanta.org

My father had a surgery on 12 may, 16 and room was to be allotted at 7pm and they made patient wait for 4 hrs. Also the doctor didn't gave the review about surgery. The management staff keeps on making fool of customers and make them move around for the discharge process. The discharge process takes more that 5 hrs. Also the services were very poor. Please make sure that future patients don't suffer the same thing....
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S
Sunnynar
from Mustafabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hospitality

Address:143001

Respected sir, there is no doubt that your hospital is very good . Because everything in this hospital is handled properly except the hospitality of this hospital. Actually the thing is there was a water supply problem in the washroom in my room and i complained 2 times in house keeping but nobody came to see the problem. This is the worst experience i have ever had....
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Address:Gurgaon, Haryana
Website:www.medanta.org

Medanta-the medicity
"naam bade or darshan chote"
High attitude of the security staff.
Rude unclear n poorly trained (but trained in stealing things). on 27feb night at the check in point the lady guard damini took out 80k from my mother's purse when she was checking it.. when my mumma noticed her purse in the nxt morning she was shocked.. when we complained to the concerned authorities about the lady guard... they straight...
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S
shalini vincent
from Noida, Uttar Pradesh
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Poor coordination between doctor management and sisters

Address:Gurgaon, Haryana
Website:medantamedicityhospital.com

It was known as one of the best hospitals however when u need any info first point of contact doesn't know anything. Always ask me to talk to different people like doctor, billing, Confirmation etc Patient was suppose to have surgery at 1 pm (didn't offer anything from 12 am previous night)since he is on insulin was made to wait till 10 pm and operation didn't happen. 2nd time again he was without food for 10 hrs. If ppl who take care of...
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A
anwarcertain
from Mumbai, Maharashtra
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Wrong treatment and negligence in treatment

Address:122001
Website:www.medanta.org

Dear Sir/Madam I am Anwar Hussain from Gurgaon, I was taken appointment from Dr Rajneesh Kapoor for treatment of my Father on 24.12.2015 due to cardiac attack on 14.12.2015. As per Dr Rajneesh Kapoor and Team they had suggested me for Angiography to find out the reason of heart attack and % of blockage if any. They had offered me a day care package of Angiography for INR 11000/- and ensured that all procedure shall be completed within...
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C
charu Bhatnagar
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Poorest service ever by any hospital. .

Address:Gurgaon, Haryana

My husband was admitted to medanta medicity gurgaon on 28.09.15. Though he was operated by 11am we were given a room around 6.30 pm. The nursing staff appointed for the room was not at the desk to deliver things needed by us. Then, at the time of discharge we were asked 2 leave the room at 12 though our discharge formalities were not over. Even on talking to senior officials, no satisfactory reply was given to us.my husband was compelled...
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R
ravikantsaxena
from Mumbai, Maharashtra
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Implant return after removal during second surgery

Address:Gurgaon, Haryana

Last year my wife Mrs. Rinki Saxena had undergone a surgery in which implants were posed inside her right elbow. This year those implants are removed in a surgery again. Right from the begining of second surgery it has been requested to the concern people that we need those returned back after removal from body. After surgery we are continuously asking for the same, but except assurance we didn't get anything. Today they denied to return...
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