The quality of Medanta has severely diminished, I am very disappointed with the treatment I received- 0/5 stars. I did not enjoy my time with this therapist at all and regret all the monies I shelled out. Here are the reasons why:
I paid for full hour-long sessions (1500Rs) but she’d only have a consultation for about 10-15 minutes . Within that, it was barely like therapy I’d experienced before. I didn’t even feel comfortable to being this up with the Dr because her behaviour implied I was clueless about therapy- v patronising and paternalistic.
- Within the already shortened consultation, she kept on going out/ looking at her phone. Also, people have no respect. one person would enter the room every minute while inside, without even knocking. How can one expect to have therapy like this? It is very disrespectful- do they not teach etiquette to hospital staff?
- She’d constantly make snide, patronising remarks about me. Some of her “jokes” were rude and inappropriate- I have never experienced a therapist talk to me like this. She had no right to do so, especially without establishing a good rapport with me. Making fun of someone’s condition and health is absolutely ridiculous for a healthcare professional.
- I felt it was her against me, rather than her with me. I constantly brought up potential diagnoses and things I was struggling with but she always dismissed me and once even suggested I was doing so to “seek validation”. I had to really push to get assessed for conditions I thought I had, and turns out I did indeed have them. I never once felt supported by her.
- After paying for the full assessment price, I still have not received my results, a few months later. I tried to incessantly contact the Dr- but heard nothing back. An assessment is already very expensive, for a working class man, this is a lot. This behaviour by the hospital was unacceptable
-At numerous times I felt like I was being used for money, one time she even asked me to deposit money for a consultation into her bank account- I’ve never experienced this before. I felt me to have more therapy sessions, how can anyone have therapy with a judgemental Dr they don’t feel emotionally safe with?
- Pls do not pay for online consultations! With people constantly entering the room and the already shortened time, it makes zero sense! Also, this Dr is not professional- she’d come in much later, not even apologise, and proceed ti have an even shorter session. She’d also have it on her phone instead of a PC so it just seemed very off- Medanta needs to have proper procedures for online calls!
After this, I am never returning to Medanta for treatment. Absolute waste of money and time, the only things you get in return are long waiting times, unethical treatment and disrespect. Appalling standard of treatment!
Was this information helpful?
Post your Comment