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Medanta The Medicity Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 189
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Medanta The Medicity
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Medanta The Medicity Phone Numbers

Phone
+91 12 4414 1414
60
45
+91 11 4411 4411
14
15
+91 12 4441 1441
12
15
Fax
+91 11 2433 1433

Medanta The Medicity Website

Medanta The Medicity Head Office Address

Sector – 38
Gurgaon
Gurgaon District
Haryana
India
122001

Medanta The Medicity reviews & complaints page 6

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P
Priyaraghav888
from Delhi, Delhi
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Complaint against emergency guard

Address:Gurgaon

This information is regarding emergency ward security guard, which doesn't allow my mother to meet his son as he was taken to emergency. He is minor 14 years old. And over to that he said that i[censored] will respect me to the highest only then i will he will allow my mom to the emergency ward. And He refused and talked very badly. This is not a ethics to talk to any one. This is highly unprofessional to see such behaviour in such big hospital....
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S
Sonikachoudhary
from Delhi, Delhi
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Poor services- harassing patients by providing wrong information

My father Mr Kanwar pal Singh is 62 years old and have served 38 years in Indian Air Force. By working in defence and serving country he has earned several benefits like ECHS facility. But hospitals like Medanta treats ECHS patients like downgrade citizens. My father was diagnosed with enlarged prostate and advised surgery. On19th Dec'20 after all tests and duly submission of all documents, hospital staff suggest him to get admitted on 20th...
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N
navneet333
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Harassment by Medanta TPO deptt.

Address:Gurgaon

On 17th September 2020, due to Medanta TPO team's mistake in sending treatment documents/discharge summary to insurance company we have to wait for 8-9 hours. Finally, we were informed that we haven't send complete documents to insurance company so patient discharge is possible next day only.So, we had to pay cash from our side for discharge .
Later in claiming this amount we had no cooperation from Medanta team .
Medanta is...
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M
manojguptarewari
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Misbehavior done by nursing staff

Address:house no. 138, new anaj mandi, rewari, haryana (123401)

To
The Chief Medical Supritendent
Medanta Hospital, Gurugram
Sir,
I tell u that our patient Id - MM00633073
Name - Nirmala Gupta has admitted in ICU - 9
Bed no .199 on 31/10/20 . Our patient has been treated very badly by your nursing staff and the patient has been subjected to subordinate words such as corona, cancer patient...
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Address:Flat 1204Tower 2Omaxe Nile Sector 49Sohna Road, 122018

To Whomsoever it May Concern

This is with reference to Patient Rita Puri MM00280323 who has been diagnosed with Diffuse Large B Cell Lymphoma and has been given R-DHAP Chemotherapy on 28th Februrary.She is being looked after by Dr.Nitin Sood/Dr.Roshan and Dr.Amrita Ramaswamy.

After her 1st chemo she has been in the hospital for stabilization and has been readmitted twice within 12-24hours with complaint of Fever/high...
+1 photos
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V
vins colours
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malpractice by a dr. with us

We went there for my brother renal transplant in january... N my father was donar.. One of top most nephrologist.. There... Read n write wrong report of my father which was done in medanta only... N he sent us back that my father is not eligible to donate... Till now we r finding n doing with other donar wasting money... Waisting tym... N now i this new hospital here we came to know that we told wrong report of my father by medanta dr..br...
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K
Kannuu
from Kolkata, West Bengal
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extreme nuisance and carelessness by the ot staff in ranchi

Medanta hospital, ranchi — extreme carelessness by the hospital ot staff within the ot

1 review
Ranchi, jharkhand, india
Ka kannuu on mar 12, 2020
Mark as resolved

On 18-2-20 my mother was admitted to the hospital around 10:45am for a fistula to be made by a successful and renowned doctor on that day but she was admitted but not operated till we followed up and we were told that she would...
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S
ssan15
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unusual bleeding after ### examination

I had a ###l examination done by Doctor Priyanka Batra - Senior Consultant at Medanta GURUgram on 14th december 2019 and same day I had ###l bleeding which lasted for 5 - 6 days. I thought it might be due to menstruation cycle, however once the bleeding stopped after 10 days i.e., 2nd January 2020 again I experienced heavy bleeding. I never faced this condition ever and I am worried with my current condition and confused as to what has been...
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Medanta the medicity - cghs patient not being provided regular dialysis slots.

I have been trying to receive a regular slot for dialysis but i have only received comments that the slots are full.
For non-cghs patients they do provide slots.

When i put a general inquiry saying i want a regular slot for dialysis - the concerned person asks for the frequency of dialysis and time slot suitable and based on...
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D
dhanvi1958
from Mumbai, Maharashtra
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impartial behaviour with cghs patients

Address:House No 724 GF,near American school,Sector 43 , Gurgaon, Gurgaon, Haryana, 122001

Yesterday i tried to get appointment of any diabetes specialist doctor like dr harmanpreet kaur., dr sunil mishra, drjasjeet singh wasir but the person refused to book appointment saying no slot is available till january 20. Whereas as a general patient, u can get appointment for any day. Really very shameful attitude towards senior citizen patients. It will definitely be brought to the notice of director cghs n health minister
Sdguptabr...
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A
Aashish Kabra
from Raipur, Chhattisgarh
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ambulance

Address:B101yashraj residency, Manorama Ganj, Indore, Madhya Pradesh, 452001

Respected sir
हमारे पेशेंट अनिल जी माहेश्वरी जिन्हें ब्रेन हेमरेज होने के कारण हमने भोपाल चिरायु अस्पताल से मेदांता अस्पताल में उचित इलाज हेतु रेफर करने के लिए मेदांता हॉस्पिटल...
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D
Deeksha Saini
from Noida, Uttar Pradesh
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last minute changing of appointment

I have booked an appointment for neurologist 09th oct 9.00 am. But i have received the confirmation at 8.52 am that your appointment is confirm for 10th oct 12:40 pm. Whereas i already reach at hospital on request i took appointment for other doctor whose appointment time is also 9.00 am but hospital staff confirmed that he will reach by 11.30 am. Due to which i have suffered a lot to get leave from my job & waiting for too much....
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N
Nabanita Sikha Barua
from Delhi, Delhi
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red tape, poor interdepartmental communication

Hi

I am nabanita barua, i had been previously admitted to your hospital in the gastrology department under dr randhir sud.

I'm hereby writing to share my grievance. Uhid 1554392. I was admitted on 1 october 2019 at the gastrology department of medanta hospital, even after sharing my past medical history and incidental finding of cholodochal cyst and ovarian cyst, the doctors failed to communicate with the gynaecology...
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Y
yogerfsg
from Gurgaon, Haryana
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mri machine did not work

I took leave today for my child mri. Because hospital give me appointment for 6a. M. I waited for 4 hours but machine did not working. They bring me back for home. And said they will be call me. If machine will work. I loose my full one day salary approximately 2000rupees. Because of early appointment in the morning. Me and my daughter face this inconvenience....
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N
NSPARIHAR
from Ahmedabad, Gujarat
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charges for showing medical report

Address:103,Gangotri Appt.,C-1,Goyal Nagar, Indore, Madhya Pradesh, 452018

Sir, i was examined by dr. Saurav malvia in medanta hospital indore and asked for some medical examinations to be done for clarificatòn of disease. He asked to show the report to his junior in the same opd cabin.
But when i brought the report out show 8t to the doctor i was further charged with rs. 1000/-.
Very surprising you ask for report after taking fee in opd, i examin in your hospital after giving fee, then for showing...
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P
Poojarania
from Noida, Uttar Pradesh
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keeping the appointments

Address:Sector 28, 122002

What is the point of making prior appointments when the doctor’s co-ordinator and nurses never follow the sequence or order of arrival especially if the patient is cghs beneficiary. It’s been 3 years i have yet to see them function properly. I have been procrastinating complaining thinking which organization works perfectly all the time. But, this hospital is consistent in being inconsistent.
Today too my moms appointment was at...
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A
Arun Sarawgi
from Mumbai, Maharashtra
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intentionally looting patients

Address:Medanta the medicity, sector 38, Gurgaon, Gurgaon, Haryana, 122006

My mother-in-law had her left lung sepsis with loculated left pleural effusion with atelectasis. And she was being treated in dibrugarh in assam. The doctors looking after her advised surgery. However, after much deliberation and consultation with friends/family we decided to take her to medanta – the medicity hospital in gurugram, haryana (Medanta) for getting her the best medical care. Since she could not be moved in a regular train or...
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Y
Yudhisthar
from Delhi, Delhi
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dental department

Address:NSG manesar,Gurgaon, Gurgaon, Haryana

My patient id is mmo1439275. I was treated nearly 1st week of april 2019 in dental department. There was a small cavity in my teeth in which the food was stuck. The dentist (Name i don't want to write) told it was permanently filled by some filler for lifetime. But the same problem (Food stuck) begins to occur after 10 to 15 days which is continuous till date. Plz tell what should i do now? Is this reputation of medanta. Very sad....
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I
Ishgoe
from Patiala, Punjab
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cghs waiting time

Address:122003

Medanta hospital has intentionally raised the waiting time for cghs beneficiaries to discourage patients from availing the cghs benefits. I visited the hospital today, at 12 noon with a opd appointment in the gaestro department. There was a separate section for cghs patients for billing. The waiting time for the cghs patients was informed to be around 2-3 hours.

Surprised by such overwhelming waiting time, i contacted manager,...
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S
Sujit5515
from Ambala, Haryana
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bad treatment

Address:Jaunpur, Uttar Pradesh, 223103

I, come from varanasi and stay in hotel for our daughter treatment,
I visit medanta hospital our daughter treatment, dr. Pratibha sindhi, first visit she write some report for our daughter and when i come take report after that dr. Pratibha sindhi madam do not see report, say that tomorrow, means without fee see can't see report and have not time,...
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