I, Mrs Reeta Raju, 58 years old, went for my review check up in Medanta- Gurugram today, 22/7/22 at 1:00p.m.
I am a chronic case of Rheumatoid Arthritis & travel to Delhi from Chhattisgarh for my review check up every 3 months. My appointment was pre-booked with Dr Vinay Singhal. Since I was travelling and did not carry my report in hard copy, I took the print of the scanned documents & reports.
The doctor misbehaved with me at not bringing the original copy & file. Though all the reports were present, he did not look at the reports. He made sarcastic remarks & did not give proper consultation.
My blood report was supposed to be signed by him for the purpose of reimbursement. He did not bother to put his signature on my recent blood report.
I am not satisfied with the service provided. Please take proper action.
I look forward to a better experience at Medanta next time I come for my review.
Thanks
Regards
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