Medanta The Medicity — misbehave

Address:

Gurgaon, Haryana, 1220012

After waiting for 5 five hours, i asked for shifting in room then one o[censored]r female staff said this is medanta and here works happens very slow. This is my wish that who will be transfered to room or not.

I just want to know this is the way to reply in a world class hospital if no then please take an action.

One of my attendent was sitted on my bed because he is a hemophilic and he cannot stand on his feet for long time. Your's sister said he have to leave this place or if he want to stay with me then he can't sit. She said according to hospital policy no one can sit on the patient's bed.

Is this your policy

Patient id mm01140614