Medanta The Medicity — red tape, poor interdepartmental communication

Hi

I am nabanita barua, i had been previously admitted to your hospital in the gastrology department under dr randhir sud.

I'm hereby writing to share my grievance. Uhid 1554392. I was admitted on 1 october 2019 at the gastrology department of medanta hospital, even after sharing my past medical history and incidental finding of cholodochal cyst and ovarian cyst, the doctors failed to communicate with the gynaecology department immediately. They did investigations without any communication with gynaecology department and missed on my mri for ovarian cyst. They only did dynamic mri and mrcp.

From 1st of october to 3rd of october 2019 of my stay and admission, was the time not sufficient to communicate between departments and complete the relevant procedures? Even after my several attempts at communicating with dr randhir sud's unit on my end to do the needful during the rounds submission of medical history in the opd oon 30september 2019, the communication with gynecologist was delayed till 3rd october 2019.

My pain and grievances is because i hail from jodhpur and my husband is on leave to have my treatment done. Due to poor communication and lack of coordination, i amlosing time and money. Had the necessary communication been done previously i would have saved the time and money.

Today is 7th october 2019, i have been tossed like a parcel from morning and so have been other patients as i observe waiting for mr sushil manager of radiology department from mri reception to medical superintendent.

Please do the needful.

Thank you

Nabanita barua