Medanta The Medicity — regular dialysis denied for cghs patients

Medanta the medicity - cghs patient not being provided regular dialysis slots.

I have been trying to receive a regular slot for dialysis but i have only received comments that the slots are full.
For non-cghs patients they do provide slots.

When i put a general inquiry saying i want a regular slot for dialysis - the concerned person asks for the frequency of dialysis and time slot suitable and based on the inputs the concerned person tries to search for slot. The moment you provide the name of the patient and cghs category the concerned person replies currently we do not have any slots - please check back later.

Had it really been the case that they do not have any slots available they would deny without seeking the details.

As this hospital falls in the list of empaneled hospitals for our medical benefits and reimbursement claims, i want to stick this hospital for dialysis but unfortunately the internal administration is against taking in cghs patients for dialysis.

When the hospital is entitled to provide these facilities to cghs patients why does it deny.