Medanta The Medicity — Required information about DOTANOC PET SCAN

I have been calling your hospital since Monday (28 Feb) regarding information about the above test. On Monday, after a considerable time, I could get connected to the department of Nuclear medicine where I was told that as the dye used for the test was not available, I should call after a day. On Tuesday, though the person took so much time and asked so many questions, he didn't connect me to the concerned department but assured me, I would get a call back. After waiting for more than 24 hours, I called again but the same story was repeated and I was just holding the phone and waiting for the information endlessly. THEY DON'T UNDERSTAND, COURTESY ALONE IS NOT ENOUGH, ONE NEEDS REQUIRD SERVICE. IS THERE ANYWAY I CAN GET IT? I RESIDE AT NOIDA AND CAN'T COME GO YOUR HOSPITAL WITHOUT A CONFIRMED INFORMATION.
Dr Satish C Agrawal, G 139, Sector 25, NOIDA. Mob [protected]
Was this information helpful?
No (0)
Yes (0)
Medanta The Medicity customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medanta The Medicity
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    189
    Pending
    0
    Resolved
    10
    Medanta The Medicity Phone
    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
    +91 11 4411 4411 [Corp Office]
    Medanta The Medicity Address
    Sector – 38, Gurgaon, Haryana, India - 122001
    View all Medanta The Medicity contact information