Medanta The Medicity — rude and ignorant dietitian

2 Reviews
Gurgaon, Haryana, India
 Meera Jain on Nov 4, 2017
My patient id is 66422. I visited your dietician on 02.11.2017. This visit to dietician was advised by my cardiologist as p/ptca he observed that my sugar was 125/170 and since my physical activity have reduced i must control my sugar through proper diet. When she asked me about my current meals practice i told her that last full meals i take at around 5:30 pm and that is because i follow jain faith. And here she got so much disturbed that she clearly told that then she could not do anything for me and can not advise six meals between 9 am and 5:30 pm. I even told that after sunset i do not take cereals or anything made of cereals but otherwise i can take anything so that it is vegetarian and take milk any way around 9 pm but even then she did not advise anything further. The chart noting also reads "dinner: 5 pm - 1 big plate salad. I felt not only cheated but wasted nearly 2 hours in waiting for my turn and also got humiliated for no fault of mine. I never expected such a unprofessional and unethical treatment to a patient at medanta medicity.

Complaint Status

[Nov 04, 2017] Medanta The Medicity customer support has been notified about the posted complaint.
Samarth Bhanot's response, Feb 28, 2018
Action against rude and mannerless customer executive
Complaint comments  1 Comment     Updated: Share0Tweet0


The guy on customer was very rude in talking and he had no manners i felt like slapping him for this better take action

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    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
    +91 11 4411 4411 [Corp Office]
    Sector – 38, Gurgaon, Haryana, India - 122001
    Medanta The Medicity - rude and ignorant dietitian