Medanta The Medicity — the ortho department is unorganized.

Website:

www.medanta.org

I came to india on family medical leave from usa to help my mother with knee replacement surgery. There were few documents for the doctors office that needs to be signed in order for me to file my fmla leave from usa. I have to admit for a international hospital they have no clue on how to treat their international patients and families. On numerous occasions, i have informed dr marya team of my forms that needs to be signed and scanned by their department to me so i can forward to my employer in usa. Its now been almost two months and we are no where close. Today they called because of a date issue and i had to explain to them the months are written first before the date mmddyyyy format in usa. Also dr. Shaloo verma, the office manager hung up the phone on me while trying to coordinating my mother surgery date. I have to admit i have lost confidence in this hospital. I have dealt with other hospitals in the past in india and have never came across this many problems. I will not be returning to this hospital once my mother's care is complete.