Medanta The Medicity — They don't value people's time

Address:

Gurugram

I've taken two days in discussion with their telecallers, put right time appointment and as per update came before time. The people at the OPD kept delaying in the name of new registration. And that kept delaying, first they ask you to send email of the CD video and report, then they take the payment and all goes beautiful. After that one lady in the inner counter takes it ahead. First season happen around 1:30 hours of actual appointment time booked, and even then she again asks to send all these details over WhatsApp, then again gets delayed and by that time main doctor - Naresh Trehan goes to OT saying coming in 5 min. The chamber people has no idea when the doctor will come. Even responses looks very irritating and irresponsible. Such behaviour from such rated hospital is not acceptable at all. People take our their time, money and effort for health and get such treatment is unacceptable.